Eric Smock Heating & Air COND

Got estimates from a handful of companies for a new HVAC and these guys had the best price. Service was great too and the swag items are a nice touch. Would highly recommend. Service: Installation

Highly recommend. Not only fixed the problem but worked with us to find a way to keep costs down. Cheerful, informative, gave options, did not try to upsell. Exactly what you want out of a repair service. You can trust these guys.

"Eric Smock Heating & Air-conditioning Inc, " sent Ryan and Matt to replace the heat-pump at my residence. They were both very professional, incredibly skilled, and informative! The Trane XL850 system that we bought from them, looks like a complete custom install. The technicians, Ryan and Matt, both have have incredible talent and expertise. The install, is a beautiful and functional addition to our household!

They were really patient with us, in teaching us how to use the new digital WiFi thermostat with iPhone connectivity. I would recommend them! Without hesitation, as their skills, talent and professionalism are beyond reproach.

Franklin came out to perform a bi-yearly system maintenance. He was on time, courteous and professional while in my home and did a great job. I'll continue to use Eric Smock for my heating and a/c needs and highly recommend them. Thanks again, Frank! Service: A/C system maintenance

I've heard about Eric Smock Heating and Air Conditioning on the radio and the reviews I read online convinced me to call them without any consideration for for another contractor. The service Technician was polite and courteous the entire time while working. I appreciate the honest and professional advice Kevin provided. Thank you for saving the day.

Eric Smock is a great smaller local company. Their customer service is efficient and prompt and the techs they send to the house for routine maintenance under the service plan we bought are all knowledgeable and really nice younger guys. The technicians are all happy and pleasant in their work which is probably a reflection of a good employer who treats and pays them well. I'm a transplant to Maryland and my lifetime Frederick County resident neighbor recommended them to me and I'm glad he did.

The technician arrived on time. He was knowledgeable of the heating & system I have. Performed all maintenance on unit in the attic & basement. He looked around the attic for any leaks from the roof, bats or any critters that could get in through the eaves. He even replaced a burnt out light bulb in the attic. Replaced all filters! Checked the units outside for any leeks, damage etc.

I have had nothing but a great experience with the Smock techs. They're professional, well mannered, talk to me about any problems I should be aware of. So glad they're my go-to guys for heating/air. I highly recommend them for all your heating & air needs.

Excellent experience with Eric Smock Heating & Air Conditioning, Inc! I had a new HVAC system installed. The service technicians were great - polite, professional and super respectful. The install was very well done. The product looks good and is working great! Highly recommend this company! Services: Heating system installation, Install AC

This company was very responsive getting someone out here quickly so we would have heat again in the cold weather. Kevin was super nice and fixed our HVAC system quickly. He also installed a new thermostat, helped me set it up, and fixed a noise the air was making in the duct. Services: Heating system repair, Install thermostat, HVAC system maintenance

In an era when good service is very rare, Eric Smock is beacon of excellence. The staff that answers the phone are very courteous and always professional. Their technical staff are knowledgeable and always professional. They always share all necessary information and never get bothered by questions asked. They are also very dependable.

From start to finish Eric Smock team was professional, courteous and expertly trained to do an install as complicated as ours was. They provided solutions to bring a ductless system into our 100 year old home which required a lot of thinking outside of the box. Every member of their crew took the utmost care on our property and they were as friendly and respectful as I have ever encountered in the world of specialized contractors.

Another plus is that their quote/pricing beat competitors by tens of thousands of dollars. If you are looking for a great company who can deliver beyond what they promise do not look any further, this company is it. Thank you for a great experience every step of the way.

Each interaction with Smock has shown them to be professional, responsive, and competent. Smock installed a new Trane natural gas furnace and AC unit. They were thorough and answered all our questions. Services: Install AC, Install thermostat, Install heating system, Installation, Install ducts & vents

The person who came for the maintenance is extremely professional, also personable in the proper way, and competent. Stephen is all you can expect on a service person. He makes the company look good as do the other service persons from this company. Services: HVAC maintenance, Heating maintenance, AC maintenance

Great service and very friendly. Came out on Sunday to check the system and ordered the part the next day. Our repair was made on Tuesday morning and again they were on time and friendly. We felt the price was fair and the service was wonderful. Service: Repair heating system

I have used Eric Smocks service for quite sometime! His workers are efficient, knowledgeable, clean with the work area, and polite. I have never had a bad experience with this company or the employees. Stephen was very efficient and he explained everything he did to the system. Service: HVAC maintenance

Great service. It's nice to finally have a company that shows up when they say they are. Was there right on time. Tech was really neat and polite. Will definitely recommend your company to friends and will use you in the future. Thanks again Service: AC maintenance

Have had nothing but repeated great experience with the crews at this company. Nice people, service that does what they say they'll do, good communication, solid billing. Basically, I can only praise them, period. 150% recommended. Service: Repair HVAC

Eric Smock Heating & AC installed a new gas furnace and AC unit for us three years ago. They did an excellent job and the whole process was professional from beginning to end. We had compared other service providers and found them to be the best value and most responsive to our inquiries. Since then, they have performed regular seasonal maintenance on our system.

Their servicemen are always polite and helpful. They have helped us better understand how to use our system most effectively. I highly recommend Eric Smock Heating & Air Conditioning.

This company was amazing to deal with! They were able to come out same day, did a thorough inspection on our unique high velocity system, and were able to service our unit and getting working properly again right then and there. The technician was so nice, knowledgeable, and honest with us. We appreciated all of it. Thank you for being so great to work with!

They installed the heating system two year ago and they did a fabulous job. Recently, I had an issue with the compressor not starting. Dan came to fix this issue. He was so knowledgeable and professional. I recommend this company. Services: Install heating system, Repair heating system

The guys that came out to work on our rental property were fine. Great, actually. It was the young lady answering the phones for the place that destroyed it for us. Consistently nasty to my wife and I the few times we called. You try to overlook it the first and maybe second time. Were all human, we have bad days. Kill em with kindness. But by the third call, it was a bit much. I would use this place again, as long as I knew that lady was not there anymore.

I had signed up for the HVAC service plan with Eric Smock earlier this year and I am glad I did. In September, Kevin came in a got the heating and A/C all squared away. He was polite and very professional and very helpful in explaining what he was doing and what needed to be done. A few weeks ago, my wife noticed some water on the concrete floor next to the furnace in the laundry room.

I called the answering service for Eric Smock and got a call back almost immediately. Just so happened that it was the same technician who helped us before - Kevin! He said he stopped by the next morning first thing and sure enough, he texted and called to let us know that he was on his way and showed up on schedule, found the issue, fixed it, and was out the door. No fuss, no muss! I am very glad that we found a HVAC contractor who is trustworthy and professional! Thanks Eric Smock and thanks to the technician, Kevin!

Out of the country when our renters told us there was an AC issue. Called first thing this past Friday, they came out that afternoon and fixed the problem. Price seemed a little high however based upon the same day service it was worth paying it. I also like the technology features they have with email updates, a picture of who is coming and email for final invoice.

My appointment was from 8 to 10 am this morning. Kevin left a text around 7:30 to let me know he was on his way and his ETA of 8am. Excellent! Every time he came in the house, he put on the booties to keep the house clean- excellent! He informed me what he was going to do and then what he found. He explained everything, even made sure we had carbon monoxide detectors.

He was very thorough and remembered to turn the heat back to it's original setting, cleaned up everything and was courteous and professional. Eric Smock's Team is always the best. Thanks Kevin!

Excellent! Right on time and on the early end of the 10-12 window. Dan did great and provided me a list of needed repairs for the future so I can budget for the spring since they are not critical at this time.

Eric Smock Heating and Air has installed and maintained my gas furnace and AC heat pump for over a decade. Truly great service and great value. Any work done has been necessary, done efficiently and for a fair price. Technicians always do a thorough professional job. Very very responsive to emergencies, such as when we had an issue late one night.

We had a late night phone call telling us what to do to get by that night and they were on our doorstep to fix the problem at 8 am the next morning. You can not go wrong with this company, they are awesome.

We have been very pleased with Eric Smock Heating & Air Conditioning. Last year on a 90 degree Memorial Day weekend we had our AC unit down. I called and contacted several AC companies, but the only one to respond was Eric Smock. Keep in mind I had never had any work done by them and they were swamped with their own customers already on maintenance contracts.

They kept in touch and were out first thing the next morning. They brought portable air conditioners and saved us from the misery of no AC that holiday weekend. Since then they replaced our one AC unit and we are on a maintenance contract with them. They are very professional and always here on time. I couldn't be happier with their performance!

Good tech, listened and answered all my questions. While visit was timely. He was on time. The tech was nice. No issues here, they've done all my HVAC for the past 7 months and I have no complaints. They even wear booties when they come in. Great company. Would recommend.

Thank you Eric Smock and company for the fast, easy, and successful service today! On the hottest day of the year, they decided to open the office to schedule appointments on a first come, first serve basis today! James, the technician, was extremely friendly, caring, and knew what he was talking about. I enjoyed the company so much, I signed up for the yearly maintenance plan. I'm sure the price will be well worth it. Thanks again for saving the day!

Our AC stopped working Friday so we tried changing the filter and turning the unit off for 8 hours in case the coils were frozen. Saturday morning we called to have a tech come out over the weekend for an additional fee (cheaper than other places we called). The tech was very knowledgeable, not pushy at all, and fully explained what happened; the capacitor died and we needed a replacement.

A very inexpensive fix! He also showed us a part that was starting to fray and how we could prevent it from going soon. That is also an inexpensive fix. We didn't have a tech come out Friday (and not pay a weekend fee) because we thought if the coils were frozen, we would be tricked into paying for something that didn't need to be fixed. We found an honest company and we will surely recommend them to our friends and family!

I had an HVAC emergency today, and after being thoroughly disappointed with ARS Roto Rooter (DON'T USE THEM!) I called Eric Smock. and was very pleased with the service. I left a message, and Dave called me back a few minutes later. He walked me through a few things that could be wrong (did I check the breaker box? Of course not Dave. Is the filter dirty? Does this thing have a filter Dave? Etc.) He then came out a few hours later, removed the filter, and told me how and where to go to replace it, told me to let the unit cool down, turn it back on, and call him if it didn't work properly.

He said he'd happily come back out, no extra charge, if that didn't solve the issue. So, Dave is my new bestie. I will entrust my (HVAC) unit only to him. Because only he understands how frantically upsetting a broken air conditioner on a 88 degree day in a townhouse can be. And he doesn't judge me for it. HIGHLY RECOMMEND.

Eric Smock was an excellent resource for reviewing our AC unit and options for repair. He came out and gave me a ballpark answer, but more importantly fixed my AC unit and kept it working long enough for us to consider what to do later this summer or this fall since its more cost effective to replace the entire AC/Heating system at one time. Our system is 17 years old and if it lasts for one year or 6 more months, I will call Eric again to get the new system installed. Honest and excellent knowledge - highly recommend them for your HVAC needs. He also gave us a referral for plumbing work and that contractor was awesome as well. A++