Air Design Heating & Cooling

This last week our temperatures hit 100° and, sure enough, the air-conditioning unit stopped working on Saturday. The house is only a month and a half old, but the air-conditioning had not been used more than a few times since we moved in. The phone number to Air Design Cooling and Heating was on the furnace, so I called and left a voicemail about our problem, fully expecting to now hear back until the following work week.

First thing the next morning, Sunday morning, Sean called and asked if he could come by around noon. Quite frankly, I was flabbergasted. I have dealt with contractors for the last year and a half during the building of this home, and this was a breath of fresh air. He called early, he came when he said he would come, and he fixed the problem. I couldn't be happier. Sean was awesome, and I can only assume that the company as a whole is just as awesome as their employees. Thank you. The house feels comfortable again!

I called this morning and Sean came over within 30 minutes wow so impressed. Great service and excellent customer service! Way to go Air Design Heating & Air! Thanks Sean! Service: Heating system repair

We have them with them for over20 years. They do a great job.

I was beyond impressed with this company. They came in and ran a heat run for me and were very professional and kind. I would recommend using this company for all your HVAC needs. They are very accommodating and easy to work with. Air Design is a very trustworthy company and exceeded my expectations. Service: Heating system installation

They did a great job installing the heating and AC in our home. I would highly recommend this company!

They were the fastest available hvac company, but I suspect that's part of their approach to the work. Their quotes for a furnace swap were nearly 3-thousand more than the company we went with. They said repairing/replacing the broken part was impossible, which other techs told us was not true. It definitely seemed like their effort and energy is spent on the sales pitch for the biggest ticket items they've got on hand and then upselling you if possible on a 'service plan', rather than on identifying what would be the best option. Would not recommend to anyone, even someone I don't like very much.

They do sloppy work, add S curves in duct work when not needed and their management supports poor workmanship stating, "well the system works." They tore out support walls, which had to be reengineered to pass code, cut electrical wiring, as they were not paying attention during install, expanded HVAC soffit run, as they didn't want to destroy nonstructural support, but we're willing to destroy support structure needing to be reengineered to pass code.

The plans also were set for a 4 foot soffit run and they expanded to 7-8 feet due to sure laziness, ruining a nine foot ceiling. We now have to pay to have fixed, as "it works" and they refuse to correct. They are not allowed in my home ever again.

Dan one of the technicians is great. He's punctual and very professional. We like Air Design.

Jim was great and informative. We are hopeful his changes will heat our house more efficiently!

We've been loyal clients for years because Air Design has taken great care of us for years.

Excellent customer service! Jason was professional and well versed in diagnosing my furnace issue. He was a delight to work with and very informative when answering all the questions I asked him. I highly recommend Air Design Air Conditioning & Heating.

With contract my replacement of dual capacitor was $280 (this was with discount of $47.00) It took 15 mins, the part cost $24.99. 15 mins labor cost = $255.01 this means hourly labor rate with discount $1,020.04. You can change it yourself EXTREMELY EASY look at utube video What does everyone else think of this price? What is right about this?

Very happy with Air Design Heating & Cooling! We had an issue that they were willing to bend over backwards to make sure we were happy and things were done right. Same day response, quick, knowledgeable, friendly tech. Very happy customer here!

We have replaced two HVAC systems through Air Design. Excellent customer service, always on time, very professional, and all of their employees are very pleasant to work with! It has been a year since we replaced our downstairs unit, and we have noticed a decrease in utilities, and have enjoyed much better Heating and Cooling.

I couldn't be more grateful for the excellent service and honesty when dealing with Sean from Air Design. We were certain our furnace was toast (especially after hearing several of our neighbors with the same furnace had to replace theirs this year)! He found the issue with our furnace, which turned out to be a bad wire connection, and fixed it promptly and didn't overcharge. I'm extremely pleased, and incredibly impressed- its not often in the construction industry to find good, honest, reliable service. Many thanks!

Air Design is truly the best HVAC company I have ever worked with! Everything about my experience with them was extremely professional and exceeded my expectations. They understood the urgency of our needs and quickly fit us into their schedule. They were there on time (actually a few minutes early), diagnosed the complicated problem and came up with an action plan and solution that was far better than I had hoped.

Their rates were great and the best part was that they took care of us so quickly and worked seamlessly with our electrical contractor to get us cool again. I will recommend Air Design to all of my friends and family! They seriously are the best.

Air Design installed a new Furnace and A/C in our new home. We have had nothing but problems since day 1 of. moving in. We noticed the Furnace was blowing cold air the first day we moved in. I called Air Design and they sent out a technician who reset the system and was back on his way. We had the technician out 3 more times before we were told that the furnace was not installed properly and they had to install more return because the system was overheating and was not designed properly for our home.

We expected after this problem was solved we wouldn't have any more problems. We were wrong. We continued to see more problems only to find out that the furnace was still overheating and the.