Gundlach's

I would agree with everyone's positive comments about Gundlach's. I DISAGREE with Giovanni's review below. David Gallegos is a unapologetic racist online. That is NOT the kind of representation Gundlach's needs servicing its clients around Cali. Please fire this person immediately, or you're losing my business and many more black folks too! Despicable!

AC went out, first guy came took out my delay, disconnected the kickstart from its own capacitor, never questioned why kickstart has it's own capacitor, just went ahead did it anyway, got it running for a week, down again, new tech came, says it's the kickstart, Replaced a $40 part for $260, which only took 15 minutes to replace, horrible. this was a mistake on my part, a week later, AC down again.

Another tech came, ohhh it's a bad capacitor! We'll why didn't they figure that out in the first place. I think all these guys do is replace parts, I don't think they do any real solid technical diagnosis of the system, I fear that I will see them again next week. They're good at replacing parts which I can do but I'm looking for real professionals who can do solid AC work, find causes and understanding different types of systems. Gundlach techs are nothing but cookie cutter parts replacer company.

A tech went out August 2022 to check a 2.5 ton AC unit. They have specials of $49.00 for a diagnostic but they will also charge you for $49.00 for a trip charge which I didn't know you. It's deceitful. The tech informed me that the freon charge will be close to $1000.00. That is crazy price for a freon. Then the tech told me to replace the 2.5 ton unit will cost $20,000.

I called Gundlach and according to her, the tech spent 1 hour just to check the freon line in and out. The tech never spent an hour. It only took 15 minutes plus our conversation in total. The should be at least be considerate. This just made it impossible for me to do anything with it. There might be a freon leak so it's useless just to pump in. Be careful with Gundlach and look somewhere else before calling this Company. I will never ever use them again.

The Customer service here is fantastic! We had worked with a previous company that was telling us we needed a new unit after only being 3 years old, decided to call these guys for a 2nd opinion and so glad we did! They saved us thousands and were reliable and friendly. Jose was our tech and he explained everything he did and why which made me feel so much better. Fast, friendly, and reliable! Highly recommend

Don't do it. They set up high cost maintenance service plans, never seem to have right size filters (wouldn't that seem to be important for the service profile at some point?- the don't stock that size in my van gets old). Service guys are really nice, but office is a NIGHTMARE. Rude when you make any inquiry. They will keep billing you even when they haven't contacted you to schedule.

So scammy. When I inquired about my elderly parents billing the told me to mind my own business. I personally find that really unethical. Very disappointing. I really like to support small local companies.

I just had a young man by the name of David Gallegos come out and service my hot water heater and furnace. This gentleman was incredibly kind and professional. Was courteous to me and my fiance, answered all of my questions and took his time to show me everything he was doing. He never once complained about the logistics of my roof (it's a complicated two story roof).

I am so impressed with David that I am now a forever customer of Gundlach's. 5 out of 5 starts, 10 out of 10 recommend to everyone. What a wonderful experience. Thank you David. -Jonah VanCuren

Our A/C stopped working over Labor Day weekend, and after a no show from another company, we reached out to Gundlach's. They quickly sent out a technician, Nick, who was very helpful and patient and explained repair options. He repaired our A/C quickly. We will definitely use Gundlach's for any future AC repairs and maintenance. Service: A/C system repair

We needed to have our main sewer line unclogged. Was told someone would be at our home between 3:00 -600 pm. Fernando was at our home by 3:00. My husband was told there would be a service call fee of 49.00 dollars and a flat rate fee. Beware Fernando was at our home for only 45 minutes Max and we were charged $266.00. When we have used some else it is usually less than $125.00 or less.

We called and got set up on the service plan they have, trying to be good owners. Our AC unit had NO issues (it was inspected during our escrow). Upon the first AC service we were told nothing was wrong with our AC unit but we had wires that were burnt and would have caused our AC to catch on fire; so of course we paid the 130 to have it fixed because it's our home.

Then he left, didn't go over anything. Fast forward 2 months to now. Our AC goes out. It's 106 and humid in Bakersfield, our house is quickly going from 72, to 89. They charge me a service fee (even though I pay for a plan) to come out and asses. The guy tells us we need a new AC unit which would be about 15k and weeks to order. Said we had holes in our coils, no refrigerant, our fan was broken, and the compressor is blown, said there was nothing he could do but get us in contact with sales or get us a pricey quote to fix it but it would be better to get a new unit.

We have two young kids at home along with dogs and needed this fixed ASAP. We started calling around. After having someone come out, it was a simple fix of a new fan motor. He said the fan had been unplugged by someone (it isn't a part that just comes unplugged easily), and it caused the motor to burn up. Stated our coils and compressors worked perfectly with no issues and that there was plenty of refrigerant in there. Stated he would need to order us new fan blades but we could have our AC up and working just fine until the new blades come in.

It cost us 800 for the fix, and our house went from 90 degrees to 73 within 2 hours. I have called Gundlach's all morning for answers / refunds for services, and no one has called back, or had any answers for me other than they'll take my number down. I'll follow up with more updates once I have them.

I was certified hvac. Live in Bako 15 years. Heating and Cooling serviced by Gundlach's for my business and residential. Honest, ask before service. Appointment was 6/18/2021 @7:00pm. Williams H. Shows up at 5:26 pm. Good job. Let's make it 200 years anniversary! :))

We just got our new AC installed. The team from Gundlach's was efficient, professional, and courteous. They explained everything they found and everything they did; no surprises. Highly recommended! Service: Install AC

Very expensive with attitude. I have utilized Gundlach's for years. I have let them off the hook on a few occasions, like the time when I was charged hundreds of dollars to replace a starting capacitor.yeah. The bottom line is that when I did not feel that the cost of a leak test costing hundreds of dollars would not be deducted from any repair work, as is there service call fee, our repairman scrunched his face, became short with his customer service face and frankly I could not wait to pay him to get him and Gundlach's off my property and out of my life. I shall happily go elsewhere.

Used them twice now and have had them help us out in emergency situations! They officially have me for life. I had originally called Monarch Home Service and they tried to tell me my system was broken and I needed a new motor and tried to charge me $800 to fix it. (Mind you the system had been working perfectly before their "maintenance" and stopped working right when their tech left).

I called Gundlach for a second opinion, their wonderful tech came out and checked everything and turns out the previous Monarch tech had unplugged my system in the attic so that's why we had spent the last two days in utter dispare with no AC in this Bakersfield heat. Gundlach saved the day once again! Highly recommend, have only had pleasant, quick, and easy interactions with them.

Gundlach's replaced my 20 year old split system and did a fantastic job! But the service did not stop there. They put extra vents in my eaves, sealed recessed lights and added to my attic insulation. They put a second return in my master bedroom that fixed a temperature balance problem that I have had since my house was built 20 years ago. Thanks to Ken, Craig and the crew for the great job.

Awesome, affordable, and professional service. The office staff, Alicia, was so helpful and kind too. I'd recommend them to anyone.

Update: Court date in Los Angeles on September 10, 2020 and September 11, 2020.headed by the Attorney General's office for Administrative Legal Review regarding unsupervised employees, joint venture and contract verbiage. This information is public record and can be found on the California State Licensing Board (C.S.L.B) website for public viewing.

I would never recommend this horrible company. They may do a great job on "SMALL" work but I had a $45,000.00 job in which they used inexperienced workers and lots of short cuts, all for profit. Work had to be done over again due to the employees not in the scope of work and it still wasn't done correctly. Gundlach's used plumbers and electricians on the home improvement side and did terrible work. Gundlach's abandoned the job when I questioned their shoddy work then had the audacity to put a lien on my home and refused to remove it! My attorney Craig Braun and C.S.L.B. did an excellent job in representing me and investigating my complaint! BUYER BEWARE AND RUN!

Wow! Came same day I called in 105 degree weather and AC was broken. Called another reputable company who had a 5 day wait which was unacceptable. I was prepared for the worst and would have believed just about anything they told me as I've had problems in the past. I also thought I would have an enormous cost, but the technician was as honest and fair as they come! Gundlach showed up and fixed the problem in less than 45 minutes and the charge was only 50$! Integrity and professionalism, this place gets my Highest recommendation!

The office staff is excellent and nice too! I used to use the Homeowners insurance which provided the absolute worst company's with weeks long wait and they knew nothing and charged thousands and had to keep coming back over and over for weeks on end! I even had one who tried to steal the replacement unit that the insurance had provided and they still didn't fix the problem! Gundlach also has a monthly maintenance service where they change filters and clean unit in preparation for heating etc!

I will definitely use this as Gundlach is the most honest HVAC service I've ever experienced! They saved the day! Love this place it's a dream come true! They've been around a long long time and it's evidence of the quality of service!

The tech that came out to check our ac unit was very professional and very courteous. He explained everything very well and was honest and didn't try to pressure us with any up sales. Love this place.

Awesome service! Technician Dan arrived within the time frame I was given. He was very friendly, respectful, and informative with questions and concerns I had. Very fast and to the point service, had my AC up and running in about 30mins. Keep up the hard work Dan and the positive attitude. I'm a first time customer and was very satisfied with the service and will be doing all my AC and heating services with Gundlach's from now on!

I had problems with my thermostat in my new condo. They came out the next day after I called and diagnosed the problem right away. It was the incorrect thermostat for my type of heater. They came out the next day with my replacement unit. Wonderful and professional job done.

The plumber was very professional and even put on little booty things over his feet before he stepped into my house. I needed a dishwasher installed and he was in and out in around 3 hours. I have an older house and I knew that should take longer. He had everything he needed in his van! Great service guys!

THIEVES, THIEVES, THIEVES, please read throughout The service was great even though they showed up late. Henry, the tech I dealt with was very helpful and knowledgeable. However, when he presented me with a six hundred and eighty some dollars invoice, I asked him to double check his itemized statement. I figured he made s mistake and added cost of material.

I supplied the garbage disposal and the Sink faucet, Henry only provided the labor. He was at my house for 1 hour and 50 minutes total, including personal blablabla conversation and he took his jolly time working. Not to mention they add $48 to your bill just to show up, but it's not part of the labor performed. It's just for them to show up.

I own five restaurants and I deal with plumbing companies almost daily and in five different cities, and the most I have ever paid for plumbing services (as weekend overtime) was 140$/labor hour. These guys are crooked thieves.

First time out it was 286 dollars to replace rusted bolts and seal for toilet. Home just built in 2013. This was in July of 16 I believe. (Dispatcher told me that and also that I still had warranty till July 2018) I was at work when plumber contacted me and informed me that builder used less quality materials. (In 2016) It's in the kids hallway restroom so I Authorized the repair. Got home from work and was satisfied.

Two weeks ago (2018)I call them back out to inspect the bolts because they are rusted again. I used to work there so I am familiar with the two year warranty. Plumber showed up at my door with no tool bag and just a phone in his hand. Walked straight to the hallway restroom. Took pictures and walks out with not one word. Comes back and tells me it will be 286 dollars to complete the repairs. Astonished, I do my best to maintain my composure while I do my best to explain the whole scenario. Plumber doesn't want to hear it.

So I ask to speak to a manager. "George". I hear him say what's he want to speak to me for it's not under warranty. So I attempt to explain to him that his plumber is trying to charge me for the exact same repair that was made their last visit. His says oh let me look into it. I'll have my guy take some pictures. So the plumber back in my home taking pictures again.

Even though he just took them. Plumber walks out to his van. Sits there for a while, comes back and tells me yeah it's not covered under warranty. In disbelief at what is transpiring right in front of me (the unprofessionalism-my words can not express the reality of how all this was taking place) I attempt to call the office and speak with one person then she hands me over to Jessica.

As I am explaining the situation to Jessica the plumber comes up to me and says hey they want me to leave I just gotta go. I'm leaving. I ask him for something in writing which he does not give me? Jessica informs me that she will look into it. I ask her to please contact my wife with the outcome because I just couldn't believe the unprofessionalism I was just met with.

She says okay. My wife gets home and I asked her the outcome. She says the plumber says we need a 900 dollar repair. (How did the cost of repair now change from 286 to 900?) At that point I was at a lost for words. Keep in mind I used to work for this company, so I text the owner and inform him that - I now know how his customers feel at the end of the day.

His response to me was if I want it done right it is going to cost 900 dollars. But he does not understand at this point everything that transpired. It's not his fault. If I were still his technician I would hope that he would defend me the same way so I get it. But this time Sir, you are and were wrong to dismiss your customer, especially when your plumber represented your establishment so poorly. Honestly I don't know what I expected when they came out.

All I know is I spoke with the office and they told me it would be under warranty-when I initially called in to inquire about the whole scenario. They could have a plumber out that same day. The dispatcher said. So I agreed to the appointment. Honestly, my wife just wanted it repaired so I thought might as well see if it's still under warranty, if not it's not no big deal.

It was just so odd that the cost he wanted to charge me was the exact same number I had paid. The plumber kept telling me we don't warranty bolts, which I get but if that is the only reason I called them out for in 2016 then what did I pay them for. The seal the plumber probably didn't even change it in 2016 because he told me he needed to pretty much charge me for that repair to get the bolts in-my house at the time was not even 3 years old.

He said the builder just used cheap material. It made total sense. Who is their that hasn't purchased a new home to find the builder tools short cut somewhere. This was the only reason we called them in 2016. Just the bolts were rusted. It was weird. No they are rusted again. But per the plumber they don't warranty bolts - ITheir motto is good old fashioned integrity with today's technology.

Unfortunately that was not the case this day. So as a consumer you decide if you would like to be the next one writing this post. I normally don't do reviews but with this being the worst customer experience of my entire life, I felt I just had to let it out to truly let it go. Maybe your experience won't be as bad as mine. Or at least I hope not. God Bless.

They are a good company, very expensive! they came out twice and never really fixed the problem. The 2nd guy was very good but within a few days the lines were backed up again. they never really looked into what was causing the back up. We finally went with another company and they took care of the problem. Maybe more trouble shooting in the future instead of price gouging customers. We had all new pipes put in so you lost out on that business.

WATCH OUT FOR THIS COMPANY. I needed a plumber. First time in at least 10 years. I didn't "know" one so I called Gundlachs, who I knew only from ads on TV. Ben came out said their flat rate was $540 to repair a leak in my water main, but because of the confined area to work in, it would be another $100. So $640. I had no idea if it was fair or not, but it sure seemed high.

I said I would let him know, I needed to talk to my husband. He tried to pressure me to make a decision that day, based on their workload if I waited he didn't know when they might be able to get back out. I went to my Facebook community and asked for recommendations. I was provided several. I got additional quotes from 2 reputable plumbing companies that had multiple employees. (so I'm not comparing Gundlach's to a one man show that could low ball a price).

The hourly rate was close on both new quotes and very reasonable. I agreed to pay PAYLESS PLUMBING $65 per hour and they estimated 2-3hours. It took Chris Jackson from Payless Plumbing about 3 hours and my cost was $212 including materials. ANY DECENT PLUMBER CAN PROVIDE QUALITY SERVICE, AND IT DOESN'T MATTER IF GUNDLACH'S GUARANTEE'S THEIR WORK FOR 2 YEARS. FOR $640 I COULD HAVE HAD IT REPAIRED 3 TIME AND STILL SAVED MONEY.

The final blow. They charged me a $49 trip charge to come out and try and rip me off. They wouldn't come out unless I gave them my credit card over the phone. I wish I had checked Yelp before calling them!.

Way overpriced. My grandparents are in their 80s and had a service agreement with Gunlach's and thought they should use them to fix a simple leak with their toilet. $403 dollars later, they had their leak repaired. I understand that the company needs to make a profit, but the amount they charged was outrageous for such a simple fix. What angers me is that the technician sounded as if he was pushy, making my grandmother worry & said they really needed fix another leak and he'd "only" charge them another $500+ to do it while he was out there but more if he had to come back out. Luckily my grandmother said she'd talk to my father about the other leak first before having them do anything with it.

My dad said he could have fixed their original leak for $30 in parts & fortunately my father-in-law is a plumber and came to fix this other $500+ valve replacement for $120 (with no discount and including labor). We told my grandparents to definitely cancel their service agreement and use a reasonable plumber. I realize they had a choice when using Gunlach's for their service, but it felt like they were taking advantage of my elderly grandparents and pressuring them to spend hundreds of dollars for simple issues when they are on a fixed income. ***Gunlach's was called in reference to the over-priced bill, but nothing was resolved.