Chair City Oil

Almost killed my entire family! My family had used chair city for years, since it's a local company. Recently we had them come to "clean" our furnace. It sounded significantly louder after, which was a bit concerning. Turns out they did not clean the furnace. About a month and a half later there was a strange smell in my basement. My family evacuated and the fire department was called.

The carbon levels in my basement were at 80 ppm! Fire dept said we're lucky our house is insulated well so it didn't rise into the house much. After that I heard from several other people in the area who got their furnaces "cleaned" by them and had the same occurrence. I will never be using them again and would suggest you all do the same. I only pray that their negligence doesn't take someone's life, as it almost did to my whole family. Please see pictures below. Absolutely horrid!

Been a customer for over 30 years! I can honestly say CCO has never let me down once the entire time! They have cleaned and serviced my system, delivered my oil, replaced my outdated equipment, and even installed new services in an addition integrating them seamlessly into the old. If you call them, they actually answer the phone, and are always willing to talk you through your options even if you just want advice.

This is one of the best companies I have ever dealt with. Peter is honest and committed to making his customers happy. It was a 2 week ordeal, from frozen pipes, to furnace not working, to a leak in the ceiling. All on a house that I live over an hour away from. My Mom is in a assisted living and I am selling her house. Peter had oil delivered, heating pipes all fixed and returned when a coupling let go in the ceiling and fixed that. I worked with him all over the phone, the last thing was even on a Sunday. If you have to buy oil use them. I can't thank them enough.

My furnace stopped working. I called and a service tech (Peter) arrived about 2 hours later. Took Peter about 3 minutes to troubleshoot and 10 minutes to replace the bad part. Back up and running. Great service. Peter was very professional and knowledgeably.

We use Chair City Oil for everything related to our heating system, from our yearly oil burner cleaning to our home heating oil. The office staff is always courteous and professional when setting up appointments for service or an oil tank fill up. When we order home heating oil, it is always delivered either that day or the next day after ordering. Chair City has great pricing for their oil and any services you may need. Cannot say enough good things.

Chair City Oil is the best. Totally satisfied with their service. Have had a lot of work done by them. Had an old furnace that quit on me and they put in a new one, also an old oil tank that had to be replaced and am happy with both. The techs that did the work were pleasant to deal with. Work was completed in a very short time. Been with this company for over 20 years and have been totally satisfied.

I have had Chair City for 21 years. Their payment plans have been my savior. No big payments out in the winter. Evenly spaced payments make it so that I can budget for my heat every month. I have never run out of oil. I have them service every year and I even purchased my new furnace from them. Customer service is always pleasant and responsive. I would never go anywhere else! It's a pleasure dealing with them.

I would give them 30 stars if I could! We've been with Chair City Oil for 34 years! Their customer service is top notch! Whenever we've had any issues (which always seems to be after hours or on weekends) they come out and solve the issue. I love that they offer a budget plan on my yearly oil purchase and their prices are great! I highly recommend them!

We have been customers of Chair City Oil for about 5 years (since we moved to the area). We think the service is excellent and the customer reps are always pleasant and knowledgeable. They keep us supplied with oil, the prices are competitive, and they offer budget plans that work for us. We couldn't be happier!

I have used Chair City Oil for all my heating needs when I moved back to the area from Boston, their customer service is top notch! Their techs are the best! I had an emergency on a below zero night and they were fast to respond and rectify the situation without breaking my wallet. I am a customer for life!