Brandt Heating & Air Conditioning

I can't say enough good things about these folks. It was approaching 90 degrees when our AC decided to stop working. The guy who came to repair it was courteous, professional and knowledgeable. We don't call anyone else for service and for good reason. They're a busy place; that's what happens when you have integrity. I only regret that the tech took off before I had a chance to say thanks.

Installation of completely new HVAC and removal of the old system was prompt and competent. Attention to detail was thorough. Workers were on task, diligent, worked as a team, and acted friendly and professional. All installation went through a final check by a supervisor. All systems are working nicely after several months of both heating and cooling. I strongly recommend Brandt Heating and Air Conditioning!

This company is awesome and amazing! We're so lucky they service Iowa City and the surrounding area. You can count on them doing everything possible to give you great quality and affordable services. Service: HVAC duct & vent installation

They were able to get to me the same day which was the first hot one of the year. Great! He disappeared for an hour and came back with a $350 bill. All labor, no parts. Said he cleaned it which I believe. I would have appreciated an estimate before the work was done. Service: A/C system maintenance

I've used Brandt heating for years. They are the best in the business. And the most honest. As a relatively young person I have been told by a different contractor that I needed to replace my furnace in my air conditioner. For some reason I had the brains to get a second opinion from Brandt. He said absolutely I didn't need a replacement and made the necessary repairs. And said jokingly, this is why we stay in business :- They kept my furnace alive for 30 years! I love them and recommend them to anyone who will listen!

Our pilot light wouldn't stay lit on our furnance. This was on a Sunday morning so we contacted the after hours tecnician at Brandt. They respnded to our call the same morning and had a technician out to look at the problem by 1:30 pm. The technician was professional and courteous, resolving the issue in about half an hour. Service: Heating system repair

I've been a Brandt customer for more than forty years and always been grateful for their service. Over the years they have saved me a lot of money and grief for example simply repairing when they knew they could have easily sold me a new furnace. That was more than twenty years ago and it's still running perfectly. Most recently, it was repairing the old AC. It took time to get some parts but they were careful and kept it running on the old parts so I wouldn't have a week without AC. I recommend Brandt to anyone who will listen.

Brent was amazing! He not only took care to not track snow and mud into our home, but he even took extra time to show me how to safely remove the components of the fireplace to clean it as well as talk to my children about safety with the fireplace. The new fan is perfect, the fireplace it is now sparkling clean and puts out excellent heat and I would definitely have Brandt and Brent come back again!

Everyone at Brandt Heating and Air Conditioning has been hands down the best to work with. They have installed all of our fireplaces and have done several maintenance service calls on our units. They are all very professional and knowledgeable. Love everyone that works there. Such a great business! Services: Heating system installation, HVAC system maintenance

The rechnician from Brandt arrived within hours of my call to Brandt Heating. My furnace had not been working for a few days. Warren was friendly, professional, thorough. He explained what he was checking and why. It turned out to be a common issue and my furnace was running with minutes of him removing the furnace cover. I highly recommend this company and will use them again if issues arise.

I initially selected Brandt based on the positive reviews - and will say that those positive reviews are very likely their norm. However it seems I was part of a series of unfortunate events mostly due to internal communication issues at Brandt. Issues ranging from charges for things that I shouldn't have been charged for, to receiving an invoice for nearly 2X the original quote, to having the install rep put in unnecessary equipment, my experience was very frustrating and I hope other people don't encounter what I experienced. I need to highlight that every single interaction with Brandt employees were been pleasant and in the end, they were very agreeable in resolving all my concerns.

Our AC quit working during the last heat wave. Naturally at that time Brandt was booked up for over a week. But one of their technicians finished another job early and came out the same day we called. They quickly diagnosed that it was just a bad solenoid, replaced it and we were back in business in no time. Thank you! Service: Repair AC

If called them they got back to me got everything uninstalled and installed all in the same day could not tell they had been there every thing cleaned up and every thing work perfect from the get go Services: Install AC, Install heating system, Install thermostat

The Brandt team has done a terrific job of installing/maintaining our furnace/AC, as well as maintaining our gas fireplace. but they really went above and beyond for our latest project. We have a wall-mounted heating/cooling unit that requires a remote control to function properly. That remote control had been lost and we faced the option of replacing the entire unit. No universal remote would work. The Brandt team found a remote control for the unit and configured it to make the unit work properly. They really saved the day!

$825 per hour/$13.75 per minute. Service technician arrived on time and was polite and friendly. The work was completed & I have no complaints about the quality of the work. Took the technician 8 minutes to complete my job (I checked my Arlo for an accurate arrival & departure time), I needed a smart thermostat electrical connection to my furnace.

I had already installed the new thermostat I ONLY needed a connection to the HVAC/furnace. This took 8 minutes. The technician then went to his next job. Bill was for $110 for 8 minutes of work. Paid the bill but I don't feel like I received a good value. Awful value. Prompt. Excellent work. Polite employee. Consider billing in 1/2 or 1/4 hour increments for service calls.

Installed a gas fireplace for us. Darcy was a piece of cake to work with. The communication was spot on everyday during the whole process. The fireplace looks and works beautifully!

Wow! So happy with their service. Our fireplace hadn't been working quite right since we bought our house last June. We had Brandt heating come and take a look at it, and right away when he opened the fireplace he was able to determine the problem and get it fixed. It looks the best it's looked since we bought the house. So happy with their work and will definitely be calling them again when it's time for the fireplace to be serviced again.

They responded very quickly, I called at 8 o'clock with no working furnace and they were here by 11:30. The Technician very knowledgeable, took care of the problem very quickly. He was a very nice young man to deal with. Services: Heating maintenance, Repair heating system

We have been in Iowa City for just over a year and we wanted to install a gas fireplace insert. Brandt had done all the service for the previous owners, so we contacted them. We are pleased with every aspect of working with Brandt. All staff involved were professional, helpful and had great workmanship. There were no hidden costs. We highly recommend them.

Contacted Brandt Htg & AC on Christmas for my house furnace not working and spoke with TJ Brandt. I was given an initial troubleshooting tip I could try myself which didn't work out so I called back and initiated a service call. Technician arrived promptly, diagnosed and fixed 2 items and furnace back up and running. Just received the bill and was pleasantly surprised at the very reasonable and low cost service call since it occurred on Christmas! Based upon my experience, I can easily recommend Brandt Htg & AC as a quality HVAC company.

I love my mini-split AC installed in my dog training building. It performs even better than promised. It had a breakdown initiated by the storm. I really appreciate the prompt, courteous service that I received for this repair and all my maintenance services. I highly recommend Brandt Heating for your Heating and Cooling needs. Service: HVAC maintenance

With an upcoming home inspection, I wanted to ensure that everything was in good working order and nice and clean. I called on a Saturday morning and was surprised to get someone. They took my name and number and said they would call me back on Monday to schedule an appointment. First thing Monday morning I got a phone call from them. Within five minutes I had an appointment scheduled for the next day.

They called me an hour before the scheduled appointment to let me know they were running ahead of schedule and if it would be OK to come early. Rob, The service tech was incredibly friendly and informative. He took the time to explain what he had done and what I could expect from the home inspection. I could not be happier with how this interaction went. I would highly recommend them.

Hmmm, defensive owner. The service was fine, however, billing was a red flag and 3x the initial quote. I was quoted an hourly rate. Service time was 20 minutes and the bill was 3x the amount. The invoice did not breakdown the costs and I called the company to request details. The owner called and sounded very annoyed I would question the total, rambling about transportation costs, labor costs, etc. I was not disputing the bill, but any consumer receiving a bill significantly higher should be able to receive a polite, professional response.

Charged me for a consultation fee (over $100.00) which I was not made aware of at the time of scheduling the initial appointment. The daughter of the business owner was very unpleasant on the phone and I feel the consultation fee was vindictive/retribution for differences in opinion. I have gone ahead and paid the consultation fee. Customers beware. They are also a bit on the pricey side.

Called for heater service, got a bill for $100+ bill for changing AC filters. No communication what so ever. When I called them, I was told the technician does not repair the heater, which was specifically mentioned they do.

Quoted pricing over the phone and then it was double when they got out there. It was a simple servicing with nothing special, you would think they would know how much that be, or at least not be 100% off. The billing was wrong and delayed and the staff acted like i was bothering them when i called to inquire IN ORDER TO PAY THEM. Find a different place.

Called them at almost 6 pm on a cold snowy night for a non-emergency: gas fireplace glass popped out. The guy on the phone walked me through shutting off the pilot, but I'd never done that before and for all I know nobody else had, either, since it had been installed. So I called back once for reassurance, and then again to say, hey look, please just come out and have a look to make sure this is okay and I'm not poisoning us or about to blow us up. Understandably he wasn't thrilled about it, but TJ was over within about 15 minutes, walked me through the whole thing, showed me where the indicator was on the valve, put the glass back on. Didn't ask me for an emergency-call check on his way out the door. Another guy will be here in the morning to get things cleaned up and working again. Thanks, guys, I appreciate it.

Brandt put in all my heating in my new house. 14months after install one pipe started to leak causing water to drip into my furnace. I was worried some thing my short out, I called lady who answered was not friendly or sympathetic, said it be $95 for them to come out to look at it, I asked about warranty and she stated we dont warranty our labor.clearly they dont back there own work! Yikes.

Because of this I wont use them again after they come out to fix this issue. Crossing fingers water dripping into my furnace doesnt cause it to start fire the wait is a few days!

My family has been doing business with the Brandt Family since 1970. Third generation is working there now. They maintained the furnaces and air-conditioners in the house I grew up in and the furnaces lasted 49 years. The 49 year old furnaces were replaced when one of the 35 year old air conditioners died. They put the system in my new house and my mother's new house.

I got 2 bids and they were.5% less expensive, but gave me a clear plan on what they were going to do. Everything was done as agreed. Had a minor problem 5 years after i moved in that was clearly there since day one, and they fixed it, no charge, without me even asking. Used them again when I put an addition on my house and just as happy as the first time. Everything is working well. Great people to work with. Highly recommend them.

We have recently had a new air conditioning system installed by Brandt. It is amazing to have a company that pays very close attention to all details from start to finish of a project. The care taken in determining the size of the outside compressor and then the reworking of the air ducts in our 100 year old house to make our home perfectly comfortable is much appreciated. This company is a winner!

We have been doing business with Brandt for many years both for our businesses as well as residential heating and air conditioning needs. They are always prompt, professional and responsive. We have not had a single negative experience with them in almost 30 years.