Ice Air

The ptac unit we got from them cycles on for under 60 seconds then turns off. and does this repeatedly every few minutes all night long. The low fan doesn't work in heat mode, only the noisy high fan. Total waste of money.

Critical: Quality My AC unit stays at 72 degrees at all times. I was told it is so the compressor does not freeze. Many nights not being able to sleep and absolutely miserable. Who sleeps at 72 degrees?

Bought 2 ice air PTAC units 2 years ago. 13 months after purchasing them, and one month out of warranty, one of the AC units stopped working and had to be fixed for roughly half the price of a new unit. 2 years after purchasing, the heating part of both PTAC's stopped working. Have had both units serviced every 6-9 months for upkeep and still had these issues.

They say this air conditioner is a whisper system but it's really loud. The digital panel also always reads a temperature that it isn't the actual room temp. If you have a management company that does poor maintenance or is too cheap to have the company come out for filter replacements and unit cleaning then you will be just like me and have increased breathing issues and be ignored by everyone in the office and the state you send letters to until you eventually die or save enough (which if you live in nyc= impossible) to move.

One positive I can say is that when I called the company I was able after the second call to get an engineer on the phone who very clearly explained that they offered to provide maintenance but it was rejected and that my breathing issues are from the negligence of my building management company. (Still doesn't negate that the unit is loud but it surely does get the room cold if it's reading properly that day, so that's where the two stars comes from. One for sometimes working and the other for customer service. I would have posted video but apparently that's not an available option.