All American Plumbing & Heating

No way I will call them again they came they looked at the mess they made and left saying they will not charge us for the house call and that there company has grown to big to do warrantee work!

Two hose bibs replaced over the last year, and both started leaking almost immediately. They definitely came (or are coming) to fix the work, but it's frustrating. It's beyond my skill set, but a hose bib seems like it should be fairly easy for a plumber. *edited to add that the people answering the phones are always polite and professional. They came and said the second hose bib is supposed to leak because of a pressure valve or something but it still doesn't seem right. I'm having a different plumber take a look at it.

They called ahead of the appointment & met me at my house. Finished in less than an hour, everything works great! Super pleasant Service: Faucet installation

Engaged to install a shower valve but it was done incorrectly. The company refused to admit it was their mistake, fix the issue, or refund the money paid for an incorrectly done job. Communication was initially responsive, but became increasingly difficult when the company's "solution" was for us to contract them for another $4000+ to fix the issue they created. Absolutely would NOT do business with them ever again.

Always friendly, efficient service. Pricing is upfront and reasonable. Unrelated to heating, also dog-friendly. My dog LOVES when they come over : Service: Heating system maintenance

Pre-Review: I am not a fan of leaving negative reviews. I always try to resolve issues with the company directly first. However since we were not able to come to a resolution I informed them I would have to leave a negative review to which they acknowlged. Review: I caution you to be very clear with your questions and be aware this company always charges a Fee.

I contacted this company about my hot water heater not working. I asked what it would cost and was told that the technician would identify the issue and any parts needing replaced then propvide me a quote before doing any work. (Mostly true but misleading statement) The tech spent 20 something minutes looking at the system with a flashlight. He believed I either had a loose connection or a pinched wire which I resolved accidently while looking at the system my self while waiting for him to arrive.

The tech was courteous and professional He the. Proceeded to charge me a diagnostic fee of $120 ish dollars (that includes a discount) Knowing this was not his policy I paid the fee and reached out to the company as I was not expecting this because of my earlier call where I inquired about the cost. After much talking I chuck the whole thing up to miscommunication.

And while this was acknowlged by the company they did not wish to compensate me by lowering the price. I do not feel the services provided warranted the price. I am 8 minutes from their office the total time spent if you include driving was was less that 45 minutes and even less on site. Even if you scope it to 1 hr that's $120 an hour. That what you expect to pay a lawyer not an honest tradesman.

Simply put, when I inquired about the cost she should have been upfront and said "there will be a Diagnostic fee of x Amount and any additional cost will be quoted to you prior to work being done." I implore the company to ALWAYS inform your customer of the diagnostic fee and the customer to ask more questions.

This was a very professional company. My husband, Bruce, and I found our older boiler giving up and called All American Plumbing and heating to quote replacing it. We were given a numer of options to choose from, an exact quote for each, and a time-line. Both the quote and time-line were kept to. The staff were very easy to work with. Breah who took my order was always available for questions and she also helped me fill in the insurance paperwork that was needed.

Never had trouble reaching any staff I needed to speak with. The install team led by Chase was awesome, knew what he was doing and made quick work of the removal of the old system and installation of the new system. His co-worker, Nic, was equally experienced and knowledgeable and both had no hesitations in their actions and got a job done in 1 day that was meant to take most of 2.

Both Chase and Nic also took the time to answer our questions and show us the various aspects of the products. It is never fun or easy to have to spend the sums of money to buy and install a new boiler and hot water heater when the old ones are dead, but this company made it easy for us and headache free and we appreciate it. We fully recommend them to anyone who needs these services. Bruce and Simonetta

All American Home Service is a life saver! The front office staff Bree was awesome! We had frozen pipes under our home and had been without water for 5 days. We used a different company initially. That company came and fixed one pipe, turned the water on and just left. My husband went underneath the house to find water flooded all over and we still had several broken pipes.

I called All American and they were able to prioritize us. They had someone out the next morning. The plummer with All American that came out was timely, thorough and professional. He mended all the broken pipes and ensured there were no more leaks. I would highly reccomend All American! Excellent service!

Very meticulous in accomplishing the job. Practices teamwork. Jump right in to the problem solving as soon as they got to the job sight. Highly recommend to everyone! Thank you. Service: Unclog drain

Fast, professional service. The repairman was courteous and friendly, explaining everything in a satisfactory manner. I will definitely be using All American Home Services again in the future. Services: Heating system maintenance, Heating system repair

Quick, efficient and explanation was easy to follow. Front office staff was professional and thorough. Would definitely use them again. Services: Repair toilet, Unclog drain

I highly recommend all American Home Service. Dante did a good job fixing our heater. And Rye is a great supervisor .

Very great experience from booking with Ashleigh to Donte (my apologies if I spelled it wrong ) coming over and fixing our furnace problem! Not a lot of people have had success with our fussy furnace but he kept at it and got it working in no time! He was very knowledgeable and professional. Their team turned a stressful situation into a breeze. Thanks again you guys! I appreciate you being able to come out last minute

I asked this business for an estimate on a rather large job for my entire house including installation of a new plumbing & heating system. I gave them all my personal info, my remodel plans, and they sent someone over to look. After that, I was told "oh it's too big a job, and not profitable, so we won't even bother bidding". Well, WTH! You knew what kind of job it was going to be before you came over, you knew that from phone discussions.

Why bother wasting everyone's time only to cavalierly toss away meaningful (and I would argue profitable) work? The only way any job isn't profitable, is if you don'tcharge correctly to make it profitable! BS!

The technicians were very knowledgeable & polite. They went above and beyond what they needed to do. I would definitely recommend them using them. Service: Install heating system

Now a days, it's hard to get schedule on time, with Home All American plumbing, they were able send someone out in 3 days and was able to fix our leaking pipe. They are honest and reliable. Our pipe definitely need new piping, because the leaks happened several times already. They offer finance options, will definitely go with them once we're ready to get our pipe upgraded.

We have used All American several times since we purchased our home. We have been nothing but impressed with their service each time. They have responded to emergency service a time or two, and also have just performed the standard maintenance of our heating system. Their pricing is reasonable and we have not had a service tech who wasn't awesome.

When calling to inquire about service, they were almost always able to give us an estimate of expected costs. The estimate has been very similar to the actual cost, which we greatly appreciate. We are looking to upgrade our ancient heating system and they have given us several options (including an option they don't provide!) covering a span of prices.

They spelled out all the pros and cons and gave their opinion on what would work best for our home. They didn't try and sell us the most expensive thing and call it good. We will continue to use All American for our future needs as they have been great to deal with!

Not impressed at all! This was our cleaning a service. No heat for days 2 visits 1200.00 bucks An offer for replacement at 16000.00 Or a new transformer for another 2000.00. Called a family owned outfit, they came out in the afternoon and haf us up and running in a few hrs and 800.00 bucks.

Well, well, well. I thought I called a plumbing service but I got taken to the cleaners! Read on if you can, but this post will likely get deleted by the page administrator before the weekend is over. Up front pricing was not up front.got a call half way through the service visit; told I had to pay $732 for a service that any ordinary plumbing service (even a union ran shop) would've only charged half that and was told if I didn't pay they'd happily leave things for someone else to handle.

My tenant's son was at the house when the service was performed and said the tech was there for maybe two hours total.with a 45 minute parts run in between. I was quoted a labor rate of."well I think it's $180 per hour sir.so said the technician".but the tech didn't know for sure.and then he told me the 50-cent o-ring for the hot water shutoff valve was around $300; then they said there was the cost for a tub drain assembly.that looks like a whopping twenty bucks in ABS plastic.so again.called a plumber.got taken to the cleaners.

I guess that's why they're called All American Home Service.because they charge you for both plumbing and cleaning. LOL I was a project manager in Juneau doing commercial construction for more than 10 years and never had I had this happen with a local sub. My how times have changed. Oh and when I called and left a message; I got a call back from a "customer service rep" that said we hear your concerns, but we're in training for the next week or so, so don't try calling back, but we'll call you.yeah, so that was three weeks ago. Must've had to make sure my credit card payment went through eh?

I usually don't vent like this, but Juneau friend be forewarned.up front pricing means; don't let them do a darned thing until you have the quote.they were half way into the job before they called, which left me no choice but to give in.and they knew I was out of town so they had me by the you know what. So next time, take it from me, call a plumber.not a home service.because this one will charge you for more than you can bargain for.

And yes, I asked a local plumber here in Oregon what that should've cost me and he said even at the 24-hour emergency rate, $400 would've been on the high side.ugh.frustrating indeed.

My water heater began leaking. All American Plumbing came out that week. They were able to set me up with a new water heater and talk to bw about how it works and what I can do to control the temperature. Very friendly office staff and service people. Thank you! I will use again!

I was referred to this company and totally amazed at the level of service I received. They were on time completed the job quickly explained what caused it and were 100% professional and polite. Best of all the price was reasonable. Outstanding!

It took four guys two hours to figure out that we had a break and our pipe underneath our house that connects to the toilet. They said they could dig out the trench or we could to save money. We were out of town the time they were going to replace the pipe. My husband dug out 10 feet of trench, as advised by these jokers. They were supposed to replace pipe and told my son who was watching my house they could not replace it until my husband dug 3 more feet.

Of course he couldn't as we were out of town for 2 more weeks. I spoke to the nasty receptionist who refused to give me the plumber's cell to ask what the issue was. Finally received a call back and wad told they "Don't do any digging." What the fuck? I guess they don't want to do the dirty work, just lay the new pipe. DON'T USE THESE LAZY FUCKERS.