ADJ Of Stamford

We received excellent service, on time, and very efficient from the ADJ Stamford technician. Thanks

We hired them to inspect and quote on a house we were purchasing. Home inspector indicated that only 1 of the 4 ac systems worked, but he wanted an HVAC specialist to review and quote. ADJ inspected and said that there were actually 2 working units, but that both needed to having their heating coils replaced. We asked for a quote to replace all 4 units as the 2 units were pretty old and probably not worth investing in.

A few weeks later, having bought the house, we ask for an official write-up for the 2 units that worked but needed heating coils replaced (they were more urgent) and get a number 25% higher. This was based on the same information they originally had when they gave us the quotes because there was no follow-up visit. We also explained that only 1 of the systems worked and were told that it either a) the other system did work, or b) must have died after their inspection.

Except our home inspector noted the system wasn't working prior to their inspection. We asked why the quote went up so much and were told that the original quote didn't include replacing the heating coils, just the AC system. After a lot of back and forth, they eventually agreed the heating coils should have already been included and then began making other false and internally inconsistent claims. Ultimately, after pointing out that all of the reasons they wanted to charge extra money made no sense given that they already knew all of the issues and had no new information when they quoted it a second time only a few weeks later, the guy decided he did not need to honor a quote from earlier because it was "just a verbal quote". I am shocked given their size and reputation how comfortable they feel telling lie after lie that, for the most part, are easily disproved by a paper trail.

I only left the rating, no review earlier, because I wanted to just forget this whole nightmare. ADJ just responded saying they want to make things better, which is laughable at this point. Unfortunately, I've already spent over several emails and phone calls with ADJ talking about the issue and hearing all sorts of lies and cover-ups, so I'm pretty done trying to sort this out.

The response is a lie. They're not trying to make it "right". They already know what the issue is. We've discussed it ad nauseum. They're trying to make a one-star review look better. I will post a more comprehensive review in a bit when I'm not on my phone, since ADJ wants to make this a public affair. I don't want to do business with you anymore, please respect that.

A few weeks ago my sister car got hit by one of the vans of this Company. I call the police because I have a video of the incident. In the video clearly I can see a ADJ van hitting my sisters car, I contacted the police and they call ADJ of Stamford. ADJ lie saying that none of their vans had been damage. I email them and call and I had no response.

As a good citizen they should take responsibility for what they did. My sister is a mom of two, works minimum wage and can't afford to pay for her car to be fixed. We call our insurance but they want to raise our payment. It is not our fault that ADJ's van hit the car. I want nothing else that the car to be fix. I for sure I will not recommend their services.

ADJ of Stamford Inc. recently installed a central air conditioning system in my home and did an excellent job with this project. It was completed by a great crew of technicians in an efficient and professional manner. If you are in need of a new air conditioning system, or the repair of one, you should consider using ADJ of Stamford.

We have been a client of ADJ for more than 30 years. Reliable & honest. Joe and his team are the best. Service: Heating system maintenance

It was a pleasure to work with Joe. We moved from Manhattan and were referred to ADJ by the prior owners of our new home. All but 1 of the 4 HVAC systems in the home were original units from 95, and Joe was able to guide us and provide fair pricing on the install of new units. He also coordinated to have Billy and his team do the install on the unit above my son's bedroom within a short timeframe before we moved into the home. Honest, responsive, and experienced professionals. We will recommend ADJ.

We moved into a new house that had a 17 year old unit that was not working efficiently. The previous owners had recommended ADJ so we called them first to get diagnostics and see how we could fix our extremely warm house. It was a hot summer so they weren't able to come right away because their schedule was so busy, but it was worth the wait. Not only did they install a new unit-they helped us maximize our efficiency, improve circulation by recalculating the actual sq ftage and BTUs needed, and prioritize the cooling in our frequently-used family room. Fair price, professional and top-notch!

Started using ADJ for maintenance of my A/C and heating unit. Technician Mitch was on time, courteous and answered the many questions I had. He made adjustment to make sure system worked more efficiently and I felt that he really cared about doing a good job. I am very pleased with the experience. Betty at the office, has also been a pleasure to work with.

Since my first call to ADJ, my experience as a customer has been superb. The team made an appointment to inspect my hot water system promptly and explained how they would go about replacing the 75-gallon unit, which is situated in the attic of my house, accessible only through a closet. This is not an easy job but the ADJ team planned it perfectly and took great care to protect my hardwood floors and white carpeting.

They left my house cleaner than they found it after my new hot water system was meticulously tested. The work was done most professionally, including a detailed proposal at a reasonable price for the equipment and labor this job required. ADJ gets my highest recommendation!

We have been using ADJ for over 10 years. We appreciate the reminder calls to have our a/c serviced every year. They have beenquick to respond to problems and have maintained and repaired our a/c compressors to avoid replacement. Technicians are timely in our experience. Just had Technician Mitch service our home. We were very pleased with his professionalism and service.

Had a perfectly working A/c that was due for a check up. They sent a great guy who said he found some items that needed to be redone and he did so. The very next day the A/C stopped working. I called and got a second appointment ( a week later) on the hottest week of the year. Same tech, who discovered that the condenser pump he 'adjusted ' got stuck.

Guess what- I got a bill for a second visit. So I called the owner ( who thought he was being generous by cutting a half hour labor off the second visit) and disputed the charge - it wasn't broken till you guys showed up and I get charged for two visits? Not professional at all. My recommendation? Find someone else- anyone else- if you need A/c service. The techs are great guys- the office staff and owners- not at all. Very poor business model. No customer service skills. No reoccurring business from me or mine.