Joyce Cooling & Heating

James came out. He actually wound up being a few minutes early. We just wanted to have our central air checked and cleaned (years overdue). He finished up quickly, gave us some advice on maintenance and eventual replacement and we're good to go. He was friendly and knowledgeable. The pricing was cheaper than our usual plumbing service and they were able to get out here within a few days of me making the call. Great service!

Once again, Joyce did a beautiful job. Two beautiful jobs, on time, when promised, as promised. I own a Nashua home historic enough to have a name, which means it's old enough to be a challenge when new technology is needed. Matt and his crew, including Cameron, Josh and Ryan, easily met the challenge, installing 2-zone ductless split AC units in two of the three apartments the house now holds (the third apartment is warm air / central air).

Beautiful work: neat, clean, plumb, level, mimicking roof pitches with little to detract from the exterior at the back, and perfect placements inside. The best part for me? The whole crew was pleasant, patient, answered questions, kept things neat while working, and cleaned up thoroughly when done. The boss even showed up and offered a great solution when we ran into a bit of a problem, and Matt was fantastic about providing connection and drainage options.

I cannot say enough good thing about these folks and the job they did. They are now 4 for 4 with me (they have done two boilers, as well). I am pretty sure they can bat a thousand for you, too. Give 'em a call.

Joyce Cooling & Heating Inc. is professional of the staff. From the office Tina L., Jay P. giving me several options to decided, down to two technicians Christian S. & Mike L., who came to install the AC. They work non stop, they were very efficient, professional, their craftsmanship was so great, they even clean up after all. Im happy with the price and quality of their work. I would definitely use them in my future projects. I would highly recommended!

Outstanding work by Corey and his team. They came over and went right to work. Cody was very professional and knowledgeable. The crew did an excellent job cleaning up. Quality work from the estimate through the completion along with communication from the office. I will not hesitate to recommend Joyce Cooling & Heating whenever the occasion arises.

We are very glad we chose Joyce Cooling and Heating for our Mini Split installation. Everything went smoothly from the quote to scheduling and installation. We got several quotes for the job and Joyce was by far the most bang for the buck offering us exactly what we wanted and getting Mitsubishi. Other quotes were non Mitsubishi and cost was higher. Installation team was great, extremely clean and respectful of house, very efficient and friendly to work with! Go with the experts to take care of your home. Truly thank you to this team!

Ray, Jimmy and the rest of the team at Joyce did an outstanding job designing and installing a large, somewhat complex Mitsubishi heating and cooling system in our home. It's rare to find dependable contractors who get the work done right, fast, and clean, but these guys delivered that and then some. This large job was completed in just a few days and with minimal disruption to our family. I would highly recommend Joyce to anyone in need of HVAC services. Our home has been transformed thanks to their help!

From start to finish we had an excellent experience. Sales person was personable and knowledgeable. I didn't feel pressured, but was given enough information and time to make my decision. I was exceptionally pleased with the install team. They were on time, and attentive. Patient with my questions and ensured I was pleased with the job and the clean up before leaving. Highly Recommend.

Our heating system failed. We called Joyce, Tony and Amanda (if I remember correctly), came over immediately as we had special circumstances that required immediate attention to get the job done. We did not shop around as they were very attentive to our needs and came highly recommended from a friend. We ended up getting a new heating system as well as central air.

They came the following day and installed the heating system. We had some questions after hours and Nick had come over to answer as he was on call. What a personality and asset to a company. He is an employers dream. Just a great experience with him. The installers Calvin, Cameron, and Brian, were professional, neat, and very personable as well and kept the work areas clean on a daily basis and did a terrific job.

Just a great group of guys (and girl) to have at our home. Not to mention the office girls who were amazing as well The professionalism, attentiveness, warranty, etc. You can't put a price on that. Thank you so much Joyce group for just a great experience. Regards Jim and Julie Nashua NH

Absolutely amazing service. They went above and beyond what was expected. They were very quick, great price, and Matt and his crew were super professional and respectful. Our heating stopped working and they even supplied us temporary space heaters to prevent further damage until they were able to arrive which was very short notice. We will definitely being hiring Joyce again moving forward.

I am extremely happy with my experience having Joyce replace my furnace AND add in central a/c to our home. Our furnace was at its end of life, and Joyce was able to give me an extremely reasonable quote to bring our heating and cooling situation up to date. Everyone I interacted with was professional and friendly. The entire process from my first phone call to the finish of installation was complete within a week. I would definitely recommend to a friend. Thank you!

Hot water tank went during the middle of the night. Joyce Cooling and Heating was great. They made a point to accommodate us, so we weren't left hanging and sent a technician the same day to replace our water tank. Dan T and his assistant were great and provided excellent service throughout the whole installation experience. We use Joyce Cooling and Heating for all our furnace, AC and hot water tank needs. Office staff have always been considerate and friendly. The technicians are a great group of guys. Friendly and professional! They have always provided quality work.

Joyce was recommended by a friend for whom they did a full house a/c install. Having seen their work in person, I was very impressed. They answered my call and put me in touch with the installer, Abe, who was very thorough in preparing a solution for our home, and there to answer any questions we had, almost immediately. I would recommend them if you're considering an a/c upgrade or any other kind of HVAC work.

Five rating for Josh and Tom. They came to house today after our furnace wouldn't kick on and stay on. They explained the situation, were very nice and replaced our thermostat. We felt they were very trustworthy and the did quality work! Initially we couldn't get an appointment for today, however we received a call letting us know they could come today. We highly recommend them and this company.

Existing gas FHA furnace 19 years old blowing just cold air. AC unit same age had non compatible coolant. Prior problems with both units thought best to replace due to age and efficiency. Called some companies and checked reviews. Some companies week or so behind on work. Joyce Cooling & Heating owner came out same day. Several options quoted with full explanation features and benefits.

No hard sell or attempt to overly upsell. Prices quoted same day seemed in line. Work done within 2 days and completed with 2 crews in one day. Workers all very professional, to the point, no wasted time, and with full explanation. Proper town permit done by them, and follow up appointment made by me with building inspector was satisfactory. What more could you expect but prompt service, excellent workmanship, great communication with office, estimator and installers. Understand why they get best in Nashua area reward year after year.

Both Josh and Tom were extremely knowledgeable, kind, and respectful. They explained everything to me and allowed me to watch and learn. I highly recommend their services, they were a pleasure to work with! When ever I need assistance or a new furnace, I feel confident in their abilities and they will be the first people I call! Service: Repair heating system

These guys are always very kind and respectful anytime they have made a visit for me. They are even careful not to let my kitten out the front door! They always arrive on time or early and work very professionally to get the job done the right way. It's always a pleasure to have them help with service requests and I was very lucky they came the next day to help with my heating issue! Very glad we went with this company to install and maintain our heating system!

When I called, a first time customer, Joyce Cooling & Heating made an appointment with me really soon, even though it's their busy time of year. Allan came early in the day as scheduled, knew exactly what the problem was, and was extremely courteous while working. I was impressed at how thorough and knowledgeable Allan was, too---he solved the problem quickly and efficiently, with attention to detail. I highly recommend their ultra-professional service---very reasonable rates, too!

Very professional, thorough and courteous people working here. Water heater went out in the holidays, they were quick to respond and provide a competitive quote. Dan T arrived on time, explained me the job and completed their work quickly. Also cleaned up the workplace and took my old heater back. I would really recommend them for your home needs!

John N. came to perform our annual service of our furnace. He is always professional and friendly. Was able to quickly get it cleaned out serviced and back up and running great again. He's been here before and I would 100% recommend John for your service needs, hope to see him again next year. Service: Heating maintenance

Dan and Kingsley came out to assess our water heater (which wasn't installed by Joyce) in order to determine what was needed to bring it up to code. Dan and Kingsley did a great job adding the missing components and removing/replacing the incorrect parts. The work was done in a timely manner and the guys left the area like they found it. Joyce was recommended by a friend, and we were very happy with the quick responsiveness and the quality of work. We would definitely utilize Joyce for our plumbing and heating needs in the future.

Dan and team did an excellent job installing a hot water tank at my house. The tankless system was never great and recently we were taking cold showers after 5 minutes. The new water heaters is amazing. The crew was on time, very clean and personable. The price was reasonable quality was outstanding Service: Install heating system

Joyce Cooling and Heating is the real deal! I had my 30 year old furnace and AC replaced and couldn't be more pleased with the work Joyce Cooling and Heating did. Jason who performed the initial consultation was very knowledgeable and made excellent recommendations regarding the capacity and capabilities of the various furnaces and a/c units available that would provide the most consistent heating/cooling solution for my house without having to significantly rework ductwork.

Then came the installation where Christian (CJ) and team did an excellent job installing the furnace and a/c. They were skilled, had excellent attention to detail and were focused on getting things done right. System works great and exceeds my expectations. Tina in the office was helpful in processing payment information, product registration and Mass Save rebate. Joyce Cooling and Heating provided excellent service throughout the whole process and I look forward to continuing to do business with them.

I rarely leave reviews, but I had several bad and so-so experiences with other HVAC companies before I found Joyce. Overall, I was extremely impressed by the competence, reliability, and kindness of our Joyce tech - John N. My particular situation involved a leaking, smelly oil furnace. What I have learned is that you need/want a technician with a lot of experience with oil furnaces in order to correctly diagnose and repair issues with their various components.

Previous technicians either were unable to find the problem or incorrectly repaired something which led to more issues down the line. So, I'm going to stick with Joyce for all my maintenance and repair needs and will definitely consider them when I want to look at upgrading my system.

Fall is here. Which is New England talk for: winter is coming. So, when I awoke one morning only to discover that my bedroom felt more like a meat cooler, I realized my heat wasn't engaging like it should. "Time to call in the experts", I thought to myself. After frantically searching the four corners of Yelp for someone that could provide adequate environmental control intervention, I settled upon Joyce Cooling & Heating.

Let me tell you, these guys are legit! Setting an appointment couldn't be easier, they can usually set you up for same-day visit (provided they aren't already booked up), and they call you a half hour prior to arrival. One minor caveat is they don't technically give you an arrival window. It's based on the number of customers they have to visit that day and order of merit also plays a factor.

So basically, it's best to call in the morning like I did if you want them to visit your house the same day. Another thing I love about this place is their website. They have a chat feature, which is great for professional recluses such as myself who hate using the phone for small talk and lament people in general even more. Nah, but seriously.this is wicked convenient.

The interaction was brief, as I only wanted to set up a time of arrival. The guy they sent was very knowledgeable and professional. Plus, I even learned something new about installing air filters into the furnace. Fun fact: that little arrow you see on the edge of your air filter? It's meant to point towards your furnace, I learned. The more you know, right?

Possibly the most assuring thing about the visit was that the guy didn't make me feel like an idiot once he revealed to me that I had my air filter in backwards. Now, if NOT making fun of me for being the goober that I am isn't Grade A customer service, I dunno what is! One other thing worth mentioning.they apparently offer scheduled servicing for an annual fee of, I believe, $290. I'm considering getting this because it covers one furnace and A/C cleaning per year, PLUS reduces the costs of unscheduled maintenance.

For instance, I paid them $89 just for the guy to come out (he didn't charge me for the loose wire he reattached). On the annual plan, it would cost nothing extra. Sufficed to say, I dig this place's vibe and will definitely be using them for future maintenance concerns. Joyce Cooling & Heating receives 5 happy homes warm as a toaster out of 5.

Absolutely the best. Reasonably priced, honest, and quick. What more can you ask for? They found a new customer today. I highly recommend.

Hired these guys to install a mini split a/c system in my home.first off they arrived right on time, secondly the crew was very polite and very professional.couldn't be happier with the way this went.oh yeah right on estimate also. I highly recommend!

They are great! Everyone from the front office to the technicians Josh & Mitch. They were friendly and professional and adhered to all Covid protocols. I feel that the price was very reasonable. I would and will call them again.

Joyce came out and installed a four unit Mini-Split Ventless Lennox system, and although they were challenged with the way the installation needed to be designed, they did a great job adapting to the limitations my house has with installing this type of solution. The units are installed professionally, the lines look good outside the home, and it works as advertised so far. Price estimate stayed the same, and I would recommend them for complex installs again.

Tyler M. and the other techs that assisted him on the service of two oil-fired furnaces were terrific. Very knowledgeable, professional and pleasant. Took time to explain some things I had questions on. A couple problems with the furnaces came up prior to them getting here for routine maintenance and they were able to resolve everything satisfactorily. Tina and office staff was quick to answer and return calls also.

I almost "just called" Heritage but decided to give Joyce Cooling & Heating a try and it was definitely the right call. I only regret not calling them sooner since they do get backed up. But with such great work, you could see why that would be. I would recommend them!

Terrible service. We had our heating system tuned up and 10 days later were without heat. I called their on call service at 6:30 AM and no response. I called another company and they responded I told them the system was tuned up 10 days ago. After looking at the system we were told and shown that the system had never been tuned up. The heat exchange was broken and you could see a burned area around the outside of the cells.

In addition the condonsate trap was dirty as well as other parts There is no way all of this happened in 10 days. Needless to say we will never use them again and would never recommend Joyce heating and cooling to anyone.

We've had Joyce Cooling & Heating out a handful of times over the past two years since purchasing our home to address concerns with our (very old), increasingly malfunctioning boiler. This year, the time finally came to necessitate replacement, and in spite of an extended period of available scheduling dates, the entire staff with Joyce couldn't have been more attentive or helpful.

From our first visit (this year) that brought the unwelcome news to the completed installation, along with everything in between, the process was made clear to us and the delivery of service was second to none. I was internally concerned yesterday during the installation process, as the age of our home, our original unit, and the additional work needed to see the process through to completion properly necessitated additional work that I hadn't anticipated.

I was worried that these changes would significantly increase the amount I'd planned to spend on this investment. However, when the time came to pay, I was handed a bill that reflected, to the penny, the exact quote I'd been given several weeks prior. The ease through which the team at Joyce led us through this difficult process, paired with their adherence to the quote we'd been offered well in advance, will see us returning to Joyce for any future needs, and I will offer a high recommendation to anyone I know who may find themselves seeking out similar services in the future.

I was referred to Joyce by my condo's property manager. I needed both the AC and furnace to be replaced. The entire process from getting the quote through installation, and now annual maintenance, has been exceptional. Everyone who works here is on their "A" game. And on top of it all, I felt like I paid a very fair price for all the work. So many of these HVAC companies are wayyyyy overpriced (like INSANELY overpriced) and they under-deliver on workmanship. I'll be sticking with Joyce for the years to come!

After years of putting off installing a/c, we contacted Joyce for an estimate. They were prompt with their quote and very thorough when explaining the type of units which would work best for us. We scheduled the installation of 5 Mitsubishi wall units last April and we couldn't be happier! The service installers were efficient, cleaned up after themselves and completed the project the same day! I highly recommend Joyce Cooling & Heating!

The staff at Joyce have always been the best. I've had them over for maintenance and cleaning before, but we just had them install a central air unit and added a second zone for the basement this year. Admittedly it was a couple years between when we had the estimate done and when we pulled the trigger to do the project, but Abe didn't miss a beat and was ready with revised quotes and documentation that we needed this year. Abe and the others in the office worked well with me when I found I'd have another contractor at my house the same day.

The install team was there on time on the day we scheduled. Mitch and Jimmy on the install team were top notch and the guys asked questions on where to run the connection to the ac unit and where to run the new duct work for the basement. They made sure we were happy with the placement of everything! They kept their work area tidy and when they left, you'd never know they were there. Professional group and awesome work from them. Abe has been helpful with follow-up questions, too!

Installation team: top notch! Very professional. Owner/ Sales team not so much. Because of the lack of customer service I can not give them a higher rating.

I sent an email request yesterday to request an appointment for an issue regarding a possible leak from my furnace. I received a call back very promptly this morning. The lady that called me indicated that they were crazy busy, however they may be able to check out the situation today. We were able to get service today! I have dealt with Joyce Cooling in the past for a new furnace and thermostat, so again very happy with the service and professionalism of Joyce Cooling.

Tony,

Just wanted to say a special thank you to two of your installers, Abe & Dan. B. They replaced my old Pulse 21 system with a new G61MPV system. They did a fantastic job. The install was a very clean, professional looking job. The wiring and new duct work looks great! You should be very proud of the quality of work and professionalism that Abe & Dan, B. displayed, They even cleaned and swept up the work area and removed all the trash. Great Job! You can use me for a client reference anytime.

Regards,

Doug D
Derry, NH