Chapman Heating & Air Conditioning

Today my garage was drowning in water. I was fortunate to catch it when I did. An elbow fitting had failed and was shooting pressurized water everywhere. I called Chapman, who sent out their Saturday on-call tech. Not only did Chuck fix the immediate problem, but went on to re-plumb a whole network of old copper with Pex. Chuck did a great job, had a good attitude, and didn't send me to the poorhouse. I'm more than happy with both the service and the price. Highly recommended.

I appreciate that they are professional and on time. Great team from office staff to technician. Chapman helped us last year with our air conditioning unit and when we had plumbing issues recently we knew they would be who we would call and they did not disappoint! Service: HVAC system repair

We just bought our house in December and the AC went out. We had called a couple other companies but Chapman had the best price so much so we decided to go ahead and replace our furnace at the same time. On the hottest day so far of the year Chapman was able to get right out to our house on Monday and get it installed on Thursday. They were professional and busted their butts getting the system installed. I was so happy with all the work and explanation of the systems. Highly recommend.

We used Chapman twice. Service is excellent. Love how the repair cost is reasonable with excellent service. Thanks Chris for explaining what was wrong and how you solved our heating issue. We will continue to use your company when repairs are needed.

Chapman, Heating and Air Conditioning is a very reputable company to use for your heating and cooling systems. We have never had any trouble with them. They have good employees. Nathan was here to fix a hot water leak in the wall. He worked really hard. It may have taken him almost 7 hours to fix the water leak, but the hot water is not leaking anymore and we have hot and cold water. I would definitely recommend Chapman, Heating, Air Conditioning to my family and friends.

Chapman has been our HVAC service provider for many years and we've always been happy with their service, cost and competency. They were able to diagnose and fix an issue with our AC when others had tired and failed. Three years now since that repair and it works well. Chapman also does our regular maintenance and is easy to schedule, always on time, courteous and fast.

Corey responded to an after-hours service call and did an amazing job of keeping me informed with every step he took to check my furnace, the lines between the thermostat and the furnace, and finally the thermostat itself. He proved the problem was the thermostat and presented the two options he had for replacement. Corey is a good PR representative. He did not rush through any step and stayed long enough to answer all questions and make sure my furnace was giving me hear. A job well done.

It's only day one of our heat pump install but within a few hours we are already so much more comfortable than before. Finally able to turn off our space heaters and enjoy the heat provided by a much more efficient system! Jeff was excellent in providing the estimate and analyzing our specific needs and also communicating after to answer all of my many questions. Andrew and Jorge were professional, courteous and efficient in their installation work. Would highly recommend this company for HVAC needs!

We used Chapman for the first time about 10 years ago. Our furnace went out in the middle of a freezing cold wonder and Chapman came out immediately and totally hooked us up with a great deal on a new furnace in no time. Since then, they have replaced our water heater and air conditioner. Let me tell you that Chapman has totally taken care of us. Always.

They are kind, competent, and customer focused. They fight to find the root of any complex issues and come up with the best, most economical solutions. I will always use Chapman for our hvac and plumbing needs. They are THE best!

I had several gas leaks and the gas company shut me down until repairs were satisfactorily made. I called Chapman and Tony came out the next day. He and an associate completed the repairs the same day. They were both very good to work with and very thorough. When the gas company came back to inspect the work and turn my service back on, he asked me who did the work. When I told him, he said it was a very good job. I am now relieved that both my home and I are safe for many more years. Thanks for a great job!

The tech was awesome. He was on time which was a big plus for us. He was professional and was very thorough. He did an excellent job and we hope we can have him back again next year. Thank you so much for your employees as well as the Company. We will continue to use your services. Service: HVAC maintenance

I had to replace my furnace on a very cold day, and they got it done right away! Everyone I interacted with was personable and knowledgeable. I appreciate them coming to my rescue, and I'm glad I found a team of total professionals I can count on! Highly recommend! Service: Heating system installation

Chapman is a great company. They were very responsive and came in a timely manner. Pricing was acceptable and the gentleman who came was very courteous and answered all of my questions. Service: Heating maintenance

I had Chapman come out to give me a few quotes to compare with another business. Andrew was very professional and educated me without overselling additional services (which is what I didn't like about the other company). Very impressed with my experience. Thanks Andrew

Have used Chapman for a number of years for routine maintenance on heating and air conditioning system as well as replacement of both systems. They have kept both systems operating efficiently. I highly recommend them. Service: Heating maintenance

Not only did Chapman get to our house quickly, they called once there and provided advice and options about the needed repair. Chuck, the service tech went to an Ace Hardware nearby to pick up a couple of bolts needed to secure a unique toilet, but he also checked one caulk and sanded grout options to better secure the base. The communication was great and the job got done in time for us to close the sale of the house. They worked us into their schedule and helped us get an important sale closed. Terrific service!

Thomas was the technician who arrived on time to work on my sump pump. Thomas was super friendly, courteous and explained in detail the work he was going to perform. I have been using Chapman's for over 20 plus years on our homes. I have never had a bad experience with Chapman's. I have recommended Chapman to our neighbor's. Excellent Company.

Gunner, the tech that serviced our furnace was great! He was polite, thorough, and helpful answering all of our questions. He took time to solve our humidifier issues which we really appreciate! We have always had excellent service from the Chapman techs! I totally recommend using them for all of your heating and air conditioning needs.

We have used Chapman for our H/AC Needs for a long time. Steve is wonderful. Recently we needed plumbing work and Steve recommend Charles. We could not be happier. Charles was very respectful. Professional and clean and efficient. He answered all of our questions and took care in his assessment and repair of our issue.

Fernando and the rest of the folks at Chapman were extremely professional and efficient. My house is a 150 year old Italianate with more than 3000 sq. ft. They installed a new furnace and AC in one day and it took all day because the job was so big. The end result looks a lot better than what was in the house before. They were very courteous and knowledgeable; answering all of my questions. I highly recommend Chapman.

I have personally used Chapman For plumbing and now for heating and air conditioning replacement. Each and every time they are in my home, they have been the most professional and courteous people I have had the pleasure of working with. They go above and beyond to assure your happy with their service, take time to explain, in detail, any questions you have and when they are finished they cleanup as those they were never there.

I really never post things like this but they are deserving. I have referred them to friends and family and they all have the same good things to say. In short, Customer Service is Alive and Well and Chapman.

Great service very professional quick and responding to your emergency needs Amy dispatcher was very polite and kind very professional too. Jordan was professional and kept me in contact throughout his work I would highly recommend to go with championing air conditioning and plumbing thanks again guys you've been a blessing on me. five stars if I can give more I would.

I went with Chapman off of a friend's recommendation and am very pleased. The technician that came was very respectful of my property and time. He ensured I knew the cost before doing the work which I appreciated. He explained what needed to be done and made it make sense.

Chapman's is a great company to do buisness with. The installers Gregg and Hernandez were amazing thank you for taking care of our need to have our furnace and air conditioner replaced

Had Chapman plumbing fix a toilet they had installed that developed a small leak at the base. Amy took my call last week and offered to have someone come out immediately that day! Since a small leak, as scheduled for today. Gage came out and was extremely nice, wanted to fully understand the issue and fixed it at no cost! They honored their work and product. From the office staff to the technicians, they are always so nice and helpful.

I have used Chapman for years. All of the technicians are very knowledgeable and respectful. I recommend the maintenance agreements from them.

Very responsible in emergency, Aaron Schwartz was our service technician. He should be cloned! He is super efficient and professional. Addressed the problems, installed the new equipment, and offered a reasonable estimate of what we could expect next. I highly recommend Chapman because of Aaron.

I sooooooooo wish i could make this a no star review. we had chapman install our payne ac unit and compressor in 2018. the install not only took 13 hours the first day the service manager **chris had to come out the second day to fix something i made sure they we're 100% aware of before they started and did incorrectly. well we are now a year and a half out from install and outside our "service" warrenty still having the same problem and looking at paying for labor that should have been fixed previously. the home is a 1600 sq foot home yet the ac cannot get the house below 78 when above 90 out. i cannot say enough horrible things about how condescending most of the office employees & managers have been especially shirley & chris. maybe i should send this write up to the colts so they can think about who the have represent them. stay away from this company!

Chapman has serviced my company and residential homes and never had an issue. It is nice to have a down to earth tech show up that you can trust. So many places take advantage of the fact that people do not know HVAC systems and get raked over the coals. You never get that feeling from them. I had three companies come out and they all told me I needed to add another system to my house. Called Chapman and they said you just need to divert the heat or AC to where it is beneficial.

Then he came back with some dampers and fixed our problem for a fraction of adding another system. I also love how they are so involved with giving back to our community. They are always sponsoring events for local clubs and teams.

This was my first time using Chapman for my heat pump maintenance. Scheduling the appointment was easy. The technician showed up promptly, assessed the problem, offered me options to remedy the situation, and got right to work. Each step of the process was explained to me, and I chose those items I felt were necessary. I never felt rushed or pressured.

This experience was so different from my last dealings with Dial One Hour Heating and Air Conditioning. I was a customer of theirs for more than 25 years, but I refuse to deal with a company that thinks it is acceptable corporate behavior to have a representative contact me and demand, threaten, and yell at me in order to re-gain my business. If the need arises, I will again contact Chapman for any service or repair to my heating/cooling equipment. I hope they send their technician Desmond back; he was very nice.

Woke up to find out that both of our AC units were not working. They sent someone out quickly and had them fixed right away. Very happy with our experience.

I recently signed up with an annual hvac and plumbing service agreement with Chapman. We installed a new hvac unit a few years back and it started making a high pitched whining noise. The company we purchased the unit through ultimately lost our confidence by lack of knowledge and difficulty scheduling service. Chapman sent a service tech who immediately heard the noise and knew what it was, since has come back and replaced the part. My experience with Chapman has been excellent. From scheduling to communication to tech being professional. I Highly recommend this company.

Excellent company to work with! We had 3 different companies come out to check our broken air conditioner and provide us with a quote on a new unit, and Chapman surpassed the other companies in every way. They were knowledgeable, professional, and easy to work with. I'd recommend them to anyone!

My air conditioning went out recently. Technician showed up, and told me I probably had a pretty major leak. He then tells me it's $180 a pound to refill my R22 (refrigerant) and I was almost 4 pounds low. Luckily my Neigbor had just had their ac filled at $90 a pound. I called their company to get a second opinion. Turns out my ac was only a pound low.

It cost me less for them to come out and fill my ac than what I would have paid for one pound of refrigerant from this company. Remember he was trying to sell me 4 pounds at $180 per pound. Would have cost me over $800 for that one call.

I hired them in Jan 2016 to fix broke furnace. This cost over $450. Broke again beginning of Sept. (only worked about 6 weeks after repair) I went online to set up a repair service. Online I was given the option of when I would like a call -morning -afternoon- or evening. I chose eve because I was at work. As soon as I sent request they called me 9am.scheduled them to come out next day between 2-5.

I was at work and had to have someone go to my house to be there. of course they showed up over an hour early told me my scheduled apt was 1-4. Fixed again for over $400. worked 3 days, broke again. Called them 3rd time scheduled appointment again 2-5 let them know that I was not happy they showed up early last time. Again they showed up 1 HOUR before scheduled apt. and tried to convince me that I was wrong with the scheduled time again. Was given estimate of over $400 I let them know that I have already paid way to much for it not to be fixed and that is when and ONLY them did the guy suggest a new furnace.

My furnace is less than 6 years old and if they could not have fixed it I should have been told on first visit. I was in to deep and had to try to get it fixed so I scheduled another apt again 2-5 I made a huge deal to the lady on the phone that they keep showing up early and no one is home and that I was VERY unhappy about it. I made sure that she understood that no one would be there before 2pm! so they showed up for appointment at noon 2HOURS early unbelievable. paid AGAIN to have it fixed.

It lasted 2 weeks. I had to max out my CC to give them all my money and this does not help my credit to get a loan to get a new furnace with ANOTHER comp. It will be a long cold winter because I made the huge mistake with going with a company that cant even schedule properly and have techs that cant even tell when a furnace cant be fixed until they have made over $1000 off of you. extremely disappointed and cold.

Outstanding company. They show up when they say they will, they're very professional and they do quality work. Prices are competitive. I will definitely use them again.

I have been using Chapman for the last 4 years on my personal homes and several rental properties. They have installed 4 ac units for me in that time. Every time I call they come out same or next day, once on a Saturday they came within 3 hours! Estimates are always clearly presented to me, even with a variety of options. The service techs are always timely, presentable, and polite.

I always feel I am getting the best deal and good value. I've used other companies at my place of business due to contracts and would prefer to use Chapman! Give them a try!

I want to say a huge thank you to this wonderful company who recently installed a new a/c unit for me during one of the first hot spells this year. Not only were they reasonable with their pricing, they also were extremely professional! The person who is charge of scheduling and runs the front office was so incredibly understanding and I felt like I was attended to in a very efficient and thoughtful way! I wish I could remember her name, but she was truly incredible. Thank you so much Chapman Heating and Air Conditioning for being a respectable and responsible company.