Watts Mechanical

Rebecca was great with appointment scheduling and follow-up. Tech (Darren) was professional, knowledgeable and helpful. Appreciate the fast response from Watts. Will definitely use these folks in the future. Services: A/C system maintenance, A/C system repair

Watts is hands down the best HVAC/plumbing company I've used. They show up when they say they will, professional, knowledgeable, and pricing is always fair and honest. They've fixed multiple issues both at my home and office that other company's installed incorrectly. Do yourself a favor and call them first! 10/10

Technician arrived on time and called first when on the way. The tech wore a mask as requested. I am at high risk for Covid. Watts installed the gas line for our Generac generator. The gas regulator was faulty thru no fault of theirs. They order a replacement as recommended by Generac and installed on this visit. The tech did a thorough job

You want your work to be Legendary trust it to the Legendary Crew at Watts Cooling, Heating & Plumbing Tallahassee Florida. Post by JRideReviews Social Media Marketing Inc

I called for an estimate for a brand new system. I was told they were so busy that they couldn't get anyone out for 5 days, and they had only one opening between 8am and 9am. Not only did they not show up after I waited around for an hour and a half, but no one even had the decency to call and let me know that their either running behind or not able to come.

Great way to do business. That's too bad for you guys that you definitely won't get our business now! Especially since my husband was seriously leaning towards a ductless system that usually runs about $15,000.00. Don't waste your valuable time on these boneheads, just save yourself the headache and move on to someone else that's actually willing to come out to your house!

I used Watts plumbing to install a natural gas line to a new gas stovetop that I purchased to replace an old electric cooktop and install new bathroom faucets as my old bathroom vanity counters were replaced with granite. Watts worked closely with me to meet my complex schedule as I had several contractors come in to remove old appliances and bathroom counters.

Over a five day time frame, gas was installed, hooked up to the new stove and inspected by the City. Also during that timeframe, old faucets were removed from 3 bathrooms, the sinks and counters were changed out and Watts installed new faucets and water supply lines. Kudos to James who did most of the work. He went above and beyond to comply with City inspection requirements and even came back one extra time to change out one of my new faucets which had a factory defect. I would recommend Watts plumbing to anyone who needs a reliable company that is easy to work with.

I have to hand it to James. Another company told me my unit was shot and repair would be about as much as a new unit. I asked James, from Watts, to come by and check it. Very reassuring and knowledgeable advice. No scare care. No crisis at hand. Easy resolution and a plan for the future. Very reassuring to work with them. Service: Repair HVAC

Friendly office staff, service technician respectful of our home and clearly informed us of the problem. Fast service, I would definitely recommend Watts ti my family and friends.

Awesome! Responded in a very short period of time. Arrived early cleaned up and super nice staff! Services: Installation, Install thermostat, Install AC, Repair water heater

A few years ago I had Watts install a new AC system in my home. I'm from up north (been down here for years now) but I had MANY questions and they guys were patient with me. Just recently I had a plumbing issue and was VERY happy to find out Watts is now doing plumbing. Their staff is very kind and friendly. I'm certain I ask to many questions but they put up with me and I appreciate it. I wish I could give them more stars on their review. If you are looking for repair work to be done at a decent rate stop. Watts is the place to call.

We are so happy with John Moore. They have been here for us in our time of need. After our home burn down the contractor we hired did shotty work and John Moore has managed to fix everything so that our home can be livable. Thank you

Amazing service and a great price! I talked to Carrie over the phone, she was super helpful and overall gave some great customer service. She made sure our emergency water problem got fixed that same day it happened. Also Kyle was extremely helpful he got the problem fixed as fast as possible, and was a cool guy. Overall I'd totally recommend Watts, my experience with them was great!

I called them to come out to see if they can replace two hose bibs. They came out and said I had the wrong hose bib for one and wanted $300 and to break through my back wall to replace the second one. I said no thanks and I will call someone else and they left saying thanks and that was it. Long story short I got the job done for $100 by another plumber. Honestly if you are in need of a plumber go somewhere else than this company.

I then received a bill for them coming out and doing nothing even though I was never told about a service charge. I then proceeded to call the main office and they said they will get back to me. 3 days later I receive a call from them. I explained the situation and the lady on the other end of the phone said it was my fault as I had the wrong hose bib for one of them and proceeded to say it was my fault and should have known that I was going to receive this bill for coming out when again no one told me.

She then proceeded to yell at me over the phone, saying I am disrespectful and rude and then said she will send the bill to collections and hung up. What type of customer service is this? I have never had to deal with an employee yelling at a once potential customer of theirs and then hanging up the phone. Again go somewhere else besides here because it was ridiculous, I will never use them for anything.

Outstanding customer service and excellent service. The whole team at Watts impressed our family from start to finish and prices were very fair. I've used other companies for our a/c and plumbing but Watts surpassed them and now I only have one company to call for our home needs.

These are great people and wonderful to work with! Highly recommend.

Our A/C unit died right at the beginning of summer. Needing a replacement fast, Watts immediately fit us into their busy schedule. The installers were professional and efficient and even gave us a tutorial on how to program our new thermostat. I will definitely be going back to them with any future A/C or plumbing concerns.

I called when I found myself in a pinch. I received same day service. My A.C. required a part which was installed the next day. Super friendly, super knowledgeable and highly recommended by my family. Thank you, Watts, for a job well done!