North Side Plumbing & Heating

These people are probably the most in demand plumbers in the area. I don't live in Fort Wayne, and I still call them because of the trust I have in their work. I've used them every time I need a plumber now for well over 15 years. Their parts department is very well stocked with hard to find older parts, as is their trucks, and the employees have knowledge that a lot of people like to use, that kind of knowledge which takes time to pass along, and at the counter, which slows down commerce.

It happens. For my last experience, I waited most of a week to get a guy out to look at my issue, then it was almost 3 weeks till they could start work, THEY ARE IN HEAVY DEMAND. Again, it happens. It was a whole week of jackhammering, digging, and repairing and cementing my slab. But I now have full confidence in what will not be happening in the next 20 years.

To me they are utterly trustworthy. If you look down through the reviews, you will see that they are either 5 Star or 1 star. A few 2 star. Whenever I see none in the middle, it is almost always miscommunication, or someone offended. It is not the quality of work that they are grading on.

On May 26, 2022 I had a representative come out to quote a project for work. As of June 10, 2022 the location has not sent me a quote for work at all. I called the location and was told when the associate answered the phone "This guy is good at getting his quotes out" - That was on June 8, 2022. You would think a customer calling in wanting work done a business would be on the ball and getting in touch, and following through.

That is not the case because I have yet to receive a call back from Northside Plumbing about my quote. If a business cannot get a simple quote out to you as a customer it really makes you wonder "IF" I hired them would they even show up. I do not recommend using Northside Plumbing all. They do not appear to adhere to the standards they claim on the website about honesty, integrity, and dependability. Well as a potential customer I can for one say they are certainly falling short on being Dependable.

Great service. Very helpful. Has many hard to find plumbing parts in stock.

First of all, WOW! This company is amazing. I called on Tuesday, and was told that it would be about a week for them to come out, which was PERFECTLY fine! I'm happy that they have so much business. A day after calling, they called me and said someone can get sent out to look at what needs fixed and legit they were here in 30 minutes. Leroy ended up fixing our leak in our bathtub and he was amazing!

He was very informative and very knowledgeable. I am so thankful he was the one to come out and get work done on our house! I will NEVER use any other plumbing company besides North side plumbing. Leroy cleaned up every single piece of his mess (no joke, did not leave a single piece of dirt on the floor) and was so kind the whole time! We thought our repairs would cost thousands, and it was only two hundred dollars. Very amazing company!

Have always had excellent service, but today after spending the weekend with plugged drains in my one bathroom house, I will definitely change to a new company. Was told it would be one week out before they could get to me! Sorry I need bathroom facilities.

Very knowledgeable staff. Getting parts is easy and simple. The parts department staff is very smart and will assist you with whatever you need. Highly recommend this company

Critical: Professionalism North Side Plumbing and Heating stated the cost to install a soft water conditioner is "probably" $1,000. What does this tell prospective customers?

He was very detailed and to thorough. He explained everything perfectly. Lucas was very personable and courteous. Thank you Lucas for the great service.

I have used North side several times now and always been happy with them. Most recently they came out for a custom tile shower that was leaking and about 20 years old. We ended up completely renovating the bathroom with the extent of the damage. We are extremely happy with their work. These are some of the most honest and genuine folks I've met and wonderful with follow up service. I will be contacting them for any issue I may have in the future.

Very grateful for our experience with North Side - called for a clog issue affecting our half bath, and they were able to get someone out to us within a couple days. Due to the nature of the problem, two of their employees (John & Leroy) came and worked on it and were able to get it fixed. Both were excellent at explaining the process and gave advice on preventing future issues. Would 10/10 recommend!

Where do I begin the experience with you was awesome first the staff was friendly respectful and communicative if I could say it that way. second the price was good and payment plan was awesome couldn't ask for better service. oh and they was also timely in coming out and getting the job done. thank you and I look forward to working with you again if I need to. Thank you thank you thank you and stay safe during this pandemic.

Called on a Wednesday for sump pump problem, they initially said would be Thursday at the earliest, more likely Friday. Called back 5 minutes later, had a cancellation & could come right away. Showed, fixed the issue within 45 minutes. I've used Northside several times in the past and have always been pleased. Service: Outdoor system repair

We could not be more pleased with the quality of service we received from Northside. They had to replace almost all of our drainage pipes and our home us on a slab. They were very careful not to damage anything. They even tunneled beside a built-in cupboard we had and tunneled under it to get to the pipe. They tunneled under the bathtub and under our hall.

They were very friendly, professional, hard workers. They did not waste any time on the job. Even when they had to concrete the trenches after the new pipe was laid, they hand carried buckets into our home and scooped the concrete out by hand. I would HIGHLY RECOMMEND them.