Black Forest Heating & Cooling offers HVAC services to the city of Colorado Springs and surrounding areas We help with Furnace and Air Conditioning repair and replacement as well as many other Indoor Air Quality services. Black Forest Heating & Cooling is a locally owned and operated HVAC company, servicing Colorado Springs and the surrounding areas since 1995.We offer superior heating & cooling repair and replacement as well as a wide variety of home comfort options. All of our technicians are licensed, insured, trained, clean and have passed thorough background checks, giving you full confidence that you can trust us in your home.
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We specialize in the repair, maintenance and replacement of all of your homes heating and cooling systems. We work together with our clients to find the best solution for their budget. Here in Colorado Springs, we have hot summers and even colder winters. More times than not, a breakdown of your heating or cooling equipment occurs when the weather is the coldest or hottest.
We are experts when it comes to boiler repair and installation. Whether your looking for a new boiler or simply need maintinance on your existing one, give us a call. At Black Forest Heating & Cooling, we are experts at boiler repairs, boiler maintenance, and boiler installations. Boilers burn cleaner and deliver heat with ease making them an incredibly efficient and reliable method for heating your home.
The Comfort Club is our annual maintenance program and includes annual furnace and air conditioner tuneups. Maintaining your home comfort system is critical to ensure it runs efficiently. Your heating, cooling and indoor air treatment system can be compared to your car. Without regular service, the efficiency, dependability and longevity is compromised and warranties may not be recognized. We want to make maintaining your systems easy and affordable by offering all our customers membership to the Comfort Club.
We proudly serve Colorado Springs and the surrounding areas and can easily be reached by phone or email. We are here to help you with all of your HVAC needs. Do not hesitate to reach out and let us know what kinds of issues you're experiencing with your system. We will work together to find a solution that works for you and your budget.
Reviews (3)
Steve Collins
Jan 26, 2022
Black Forest Heating and Cooling was thoroughly professional and courteous while providing us with solid information and unbiased guidance while researching the geothermal option for our application. They shoot straight and separate fact from opinion, and do not use high pressure tactics. They seem trustworthy.
Tj Rarig
Jul 28, 2021
I scheduled two appointments with this company to look at my water heater exhaust near the roof as it is leaking water during precipitation; the first appointment was scheduled for 25 June 2021 between 0900-1100 (I scheduled this early June) and the second appointment on 28 July 2021 between 1500-1700. On 25 June I called the desk after 1100 and I was told that the customer called and canceled the appointment.
I didn't call and cancel and I was told that the 'system' said that the appointment was cancelled. So I set up the 28 July 2021 appointment during that phone call on 25 June 2021. I called at 1530 on 28 July 2021 and I was told that the appointment was cancelled. My doorbell rang while I was on the phone with the desk and I said, 'Hey! Maybe that's him!'; the desk said 'Nooo.' and it happened to be Amazon dropping off a package.
I told the desk that this was the second consecutive appointment in a row that was cancelled and not because I wanted those appointments cancelled. There was no attempt by the desk to reschedule. And no attempt to reconcile 'cancellations' period. I wanted to inform the desk that maybe others would be impacted by this type of experience and there didn't seem to be an 'ear' to listen to that information. No, I didn't curse or present anger.
From the desk point of view, it was a cancelled appointment, nothing else and nothing to see here. It pains me to write this review since this company converted my house from LP to natural gas in 2018 in a very professional manner. I recently experienced very unprofessional service with my appointments in two ways. First, they should have told me that they didn't want my business. They wasted my time. Second, don't blame the customer for cancelled service when I clearly needed it. That's why I'm writing this review.
I didn't call and cancel and I was told that the 'system' said that the appointment was cancelled. So I set up the 28 July 2021 appointment during that phone call on 25 June 2021. I called at 1530 on 28 July 2021 and I was told that the appointment was cancelled. My doorbell rang while I was on the phone with the desk and I said, 'Hey! Maybe that's him!'; the desk said 'Nooo.' and it happened to be Amazon dropping off a package.
I told the desk that this was the second consecutive appointment in a row that was cancelled and not because I wanted those appointments cancelled. There was no attempt by the desk to reschedule. And no attempt to reconcile 'cancellations' period. I wanted to inform the desk that maybe others would be impacted by this type of experience and there didn't seem to be an 'ear' to listen to that information. No, I didn't curse or present anger.
From the desk point of view, it was a cancelled appointment, nothing else and nothing to see here. It pains me to write this review since this company converted my house from LP to natural gas in 2018 in a very professional manner. I recently experienced very unprofessional service with my appointments in two ways. First, they should have told me that they didn't want my business. They wasted my time. Second, don't blame the customer for cancelled service when I clearly needed it. That's why I'm writing this review.
Robyn Haddock
Nov 25, 2019
