Reliable Heating and Cooling

Michael and his team are very good at keeping our air conditioning and heating system at peak performance. They care about treating their customers fairly. Always on time.

I will tell everyone about Reliable. The techs that came out were extremely professional. Got to work asap and provided me all information. Michael was great and I would very highly recommend Reliable to everyone. I will never use anyone else

The service was on time and thorough, and the technicians were polite and thoughtful.

Great service Matt did an incredible job, very professional and polite service, if you have any air conditioning issues, call these guys for the best service.

Came on time and were very professional. Were careful to use foot protection in the house.

Awesome upon arrival to departure! Dad and daughter duo. He was very informative and friendly!

I called with suspicious CO2 alarm and the came out to the house immediately. Found I had a leak and are promptly replacing my furnace.

Matt was professional and very knowledgeable. He took the time to explain the problems and solutions.

I had a great experience with Reliable Heating and Cooling. They were very professional and made sure I had a clear understanding of the issue.

Really enjoyed the service I received from Reliable Heating and Cooling, very professional and reliable just like the name says.

On time. Professional. Polite. Fixed the furnace within 20 minutes. Great to have this kind of service especially with the very low temperatures on the way. Thanks Mike and Lindsey!

They were very nice and professional. They kept me apprised of what was going on, and my system was fixed quickly. I highly recommend this company!

From responding to me promptly after assigned by my warranty company, to Michael and his apprentice's professionalism, knowledge of their craft, and friendliness, this was a perfect service call. I will definitely refer this company and use them again if needed. Thank you so much! A .

We use Reliable for our routine maintenance and have been very pleased. W also just had our first repair and they were out to our house same-day, had to order the part, and were back installing it 2 days later. Quite happy with the service we continue to receive!

Reliable is exactly the right name. So thrilled with the service received. Nick was a pleasure to work with-really went above and beyond to make sure we were comfortable and satisfied. Thank you!

Reliable Heating and Cooling did a phenomenal job when the gas heat and air when out. I got several estimates and they gave me the best price to replace the unit. They definitely delivered on their promise to get it done quickly. I would certainly recommend Reliable Heating and Cooling for all of your HVAC needs.

Thank you for fixing my furnace and having my house warm again with these cold nights here in Union county NC! The tech was super knowledgeable, friendly and patient. Thanks again

Great work at a fair price. I was in a jam with our heating and Nick was able to come out and get things working quickly.

The job was done fast and correct great experience I'm happy with the work.

Great fast and reliable service in Charlotte. Furnace repairs made effortlessly and hassle free

Could not recommend these guys enough. With temps dropping, my heater was not keeping up and with my elderly parents here, I was worried what the winter would bring. Michael came out right away and was able to get it fixed up and working. I also got a maintenance package to make sure we're covered for the coming months. If your heater is giving you trouble in the Charlotte area, I highly recommend them.

Needed my furnace fixed and they were quick, professional, and affordable. I would highly recommend them. Services:HVAC system repair, Heating system repair, Repair HVAC, Heating system maintenance

Reliable Mechanical Services is one of the, if not the best, contractor we've worked with. They are responsive, honest, hard working, knowledgeable and make every effort to help the homeowner when possible. Easily recommend to anyone I know.

We just moved into our home 2 months ago. Two weeks ago we turned the A.C. on and got nothing. We have a home warranty on the home and put a claim in the day it went out. It was given to a different company and we didn't hear a thing from them in over a week. My wife called and put another claim in and within 2 hours RMS was texting me with and appointment that same day.

They diagnosed the issue and by the end of the day, the parts were ordered. As soon as the parts came in and the warranty company approved everything, they were right there again emailing to set the appointment. The appointment was set for tomorrow and my wife asked if there were any cancellations to please let us know cause we have been without A.C. for 2 weeks.

She explained to them that it was our upstairs unit and we have a baby. They fit us into there schedule to come install the new unit today. Every single person we have dealt with in this company has been top notch! Jay was on point with getting here to diagnose the issue and Jeff was incredible during the install (I will not hold it against him that he is a Patriots fan, lol).

Mark and Bill were also here during the install and did a great job! I cannot thank this company enough for squeezing us in and making sure we were taken care of! Class act company right here!

Reliable Mechanical installed a completely new HVAC system in our home to replace our existing 20yr old system. The new HVAC system was zoned. From start to finish Jeff was awesome. He answered all my questions thoroughly and is very knowledgeable regarding the proper way to zone a home for even cooling and heating. Jeff is truly the tip of the spear and we will recommend him to all our friends!

Jason A. was dispatched from Reliable Mechanical Services (RMS) my house in order to evaluate and report back to my insurance company about the issues going on with my A/C unit. RMS was extremely did a great job handling the insurance claim and Jason A. was an excellent face to put with RMS for my first ever dealings with them. The messages sent to my phone letting me know what was going on and when Jason was on the way was great. Thank you

Reliable Mechanical Services is the only company my husband and I trust for A/C related issues. Jeff, the owner of the company, has always been professional and honest to work with on all matters. Additionally, we cannot say enough wonderful things about Jason, who has performed maintenance on both of our units over the years. We highly recommend!

I have had two service calls with Reliable Mechanical. Jeff is by far the most professional and knowledgeable person I have ever had in my home for any type of service! Everything is always explained so clearly and no time is wasted getting the job done! I had to call on a Sunday morning, 4th of July weekend for service on our air conditioning and couldn't believe how quickly he came and fixed everything. This company is of the highest caliber!

Jeff and his crew are awesome! They helped us deal with our insurance company when our A/C went out. They made sure we were ok during the process since we had a newborn at home. They definitely went above and beyond to help us stay cool!

Yesterday, which was Labor Day, was our first experience with RMS. Surprisingly, I received a call back in a reasonable amount of time by Jeff. He advised that someone would be out today (Tuesday) between 9am - 10am. Sure enough, I got a call by Jason to let me know he was en route and he arrived before 10am. Jason quickly diagnosed our no cooling issue, he left to pick up a part, called me again in a short period of time to advised that he was en route back to our home. He arrived, replaced the part (fixed the issue) within minutes and after payment, he was on his way to the next call. Wow!