On Time Experts, situated in Garland, TX, is a distinguished company excelling in air conditioning, heating, and plumbing services, honored with awards for our excellence. Committed to delivering superior and reliable customer service, we prioritize punctuality and treat our clients like family. We stand by our pledge to be on time, and if not, your service call is free. Our commitment extends to doing the job right the first time. Furthermore, we assure you direct communication with a real person when you reach out for HVAC or plumbing services. Contact our team today to schedule heating, air conditioning, plumbing, and air quality solutions in Garland, TX, and across the Dallas-Fort Worth Metroplex. Don't forget, we provide same-day HVAC or plumbing service with a satisfaction guarantee!
Served areas
- Addison, Allen, Arlington, Balch Springs, Colleyville, Dallas, Fairview, Farmers Branch, Fate, Flower Mound, Forney, Fort Worth, Frisco, Garland, Grand Prairie, Grapevine, Heath, Highland Park, Irving, Lucas, McKinney, McLendon-Chisholm, Mesquite, Murphy, Parker, Plano, Richardson, Rockwall, Rowlett, Sachse, Southlake, Sunnyvale, University Park, Wylie
Business details
- Licensed
- Insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
Services
Whether your air conditioning system requires regular maintenance or it's time to initiate a repair or replacement discussion, our team possesses the expertise and knowledge to deliver the air conditioning services and information you seek. We are capable of identifying minor leaks in your condenser or evaporator coils, subsequently replacing refrigerant as necessary to ensure efficient cooling and safeguard your AC compressor from potential damage. 
Whether you require our services for heating repair or installation, just give us a call. We'll promptly attend to your needs and address any heating issues you're facing. Whether it's fixing faulty furnaces or opting for our furnace revitalization service, you can rely on us. You'll be delighted that you reached out to us. Our friendly and experienced team covers the entire area, assisting customers with their heating needs daily, and they are ready to serve you as well! 
When in search of a plumbing company in Garland, TX that prioritizes punctuality and is prepared to tackle your plumbing needs promptly, On Time Experts is the answer. As our name implies, timely service is a top commitment, and we stand ready to demonstrate it! Whether you're dealing with an urgent issue like a broken toilet or a leaking faucet, we'll be at your doorstep as swiftly as possible.
Reviews (30)
Ericka Ledferd
Dec 06, 2023
Kimberly J. Smith
Dec 03, 2023
Juliann Delozier
Dec 02, 2023
Chloe Weatherford
Nov 21, 2023
Felicia Witt
Nov 20, 2023
Let me first state that my electric bills have become outrageous in the last couple of years. And my system hadn't been cleaned in 10 years. Professional, punctual and helpful describes the young techs that cleaned and analyzed my systems. They identified issues with carbon monoxide production which I didn't know was happening. My AC system was old enough to no longer receive Freon servicing without costing me a lot of money and was using extra electricity.
This answers my first statement. Bottom line, I had a new system installed the next day. Service was incredibly awesome. I'm glad I finally made the decision to have my system cleaned. This company explained everything in detail and I never felt pressured to purchased anything. They are now my go to company!
This answers my first statement. Bottom line, I had a new system installed the next day. Service was incredibly awesome. I'm glad I finally made the decision to have my system cleaned. This company explained everything in detail and I never felt pressured to purchased anything. They are now my go to company!
Larry Klingbeil
Nov 19, 2023
On Time offered same day service and excellent recognition of Veterans. I selected them for a plumbing problem and received service that afternoon. Charles arrived on time and quickly diagnosed and corrected our problem. He was courteous and in addition to fixing our issue, took the time to answer my questions. I highly recommend their service!
J.
Nov 18, 2023
Dannie Simpson
Nov 02, 2023
Gee Herb
Nov 02, 2023
I used this business and I was so surprised at how professional and genuine they are. Gabe was my technician and he was absolutely transparent and patient explaining what they do and the services they provide. I used to use a different company for years but I'm going with this company. Really surprised at how awesome they are and I'm telling everyone I know. Thanks Gabe for making my hectic day better with your professionalism and patience.
Ej Mennear
Oct 24, 2023
D. Meca S.
Oct 05, 2023
I just had an awesome service call! Justin is very knowledgeable and he was empathetic to my concerns and the issue with my A/C unit. Justin quickly identified the reason why my unit was not producing cool air. He explained the issue, showed me pictures and went over what is required to fix my ac unit. I'm so glad I called this company today and thankful that I signed up for their membership package. I can tell that Justin is passionate about his career and work. I'm glad he was my technician today!
Rick Holley
Oct 04, 2023
On Time experts showed up within a couple of hours of my call, analyzed the problem and resolved a major issue in a reasonable amount of time. Although they could not resolve the problem immediately, they stayed on it and communicated with me often, keeping me informed. Clint was the technician who came out and resolved my issue. He was competent, friendly and very professional. I would recommend him and his company to anyone.
Wendy McCormick
Oct 01, 2023
Excellent experience. DJ was very professional and knowledgeable. He explained everything as he went along. It was definitely a great experience. I will be using them for any future needs. I even asked DJ for extra cards so I can give them to my friends. Highly recommended. Services:HVAC system maintenance, A/C system maintenance, Cleaning
Lam Do
Sep 27, 2023
Justin was on time and detailed with all his work from looking at the cause of issue and explaining how to resolve each. He had to order additional part and was punctual on his appt time and installed efficiently. Would recommend On Time Experts as a business and definitely ask for Justin to service your home.
Anna Nunez
Sep 13, 2023
George and Gilbert came to do a routine maintenance and got my AC / heat pump working better. The cleaned and fixed everything and replaced a capacitor that was going bad. The unit works much more efficiently now. They were very professional and respectful of my home and time. I highly recommend them. Services:A/C system maintenance, Heating system repair, Cleaning
Rosie Wilson
Sep 05, 2023
Janie Riley
Sep 04, 2023
My father in laws AC unit went out and I just want to say this company went above and beyond. Joey the tech was very professional, knowledgeable and kind. Joey stepped up and made sure to get my elderly father in law a portable unit so he wouldn't be uncomfortable. I was very pleased with how much it meant to him to make sure my father I'm law was taken care of it really touched my heart. I would recommend On Time Expert to anyone. Thanks Joey!
Debarah Jones Realtor
Sep 01, 2023
Juliet Rivas
Aug 31, 2023
Our A/C went out and we contacted On Time Experts. Gabe came out same day and was very professional and quick with diagnosing the issue. He replaced the part that was needed and our A/C was up and running within the hr. Highly recommend and would definitely call again with any issues. Service:A/C system repair
Rose Lykins
Aug 31, 2023
Both Steve and Nathan were knowledgeable, confident, professional, friendly, and helpful! They were able to quickly diagnose and resolve the issues with my plumbing stoppage and set my mind at rest! They welcomed me into the 'On Time Experts' family with the membership program (a really good deal!). I'm new to Texas and have only been in my home for a year; very happy to have someone I can trust to make well informed recommendations and expert repairs for all of my HVAC, water heater, and plumbing needs! Thank you!
Jl North
Aug 31, 2023
Sheila Glaze
Aug 30, 2023
Collin was absolutely the most knowledgeable HVAC technician I have ever met. He was very transparent, through and he did an excellent job documenting my issues, problems and options. He explained everything using terminology I could understand. On Time experts came within hours of my call on a Monday. Every employee from On Time I interacted with was professional and knowledgeable.
Gwen Thomas
Aug 25, 2023
Aaron Allred
Aug 23, 2023
Christy Grimes
Aug 17, 2023
Katie is an absolute rockstar! Our AC went out late on a Sunday night with these crazy high temps. They dispatched Collin out who was so knowledgeable and explained everything thoroughly! Within 2 hours we had a game plan to be up and running with a new unit. Katie is so compassionate and attentive to our needs and situation. She answers day and night and is always so sweet! A true gem! Customers for life- the customer service is unmatched!
David Davepowell Verizon Net
Aug 16, 2023
Such a great quality from the technicians! The main technician was professional, knowledgeable, and thorough. Was a great teacher to his apprentice as well as to me on the the inspection of my ac units, the current conditions, and preventive maintenance. They both were very respectful and helpful. I would recommend them to anyone of my friends or family! Thanks guys!
Samantha Johansen
Aug 15, 2023
We LOVE TROY! He was very respiteful and professional. He did an AMAZING job and made us feel so much better, we signed up for the yearly service. They will be using this company from now on! Thank YOU Troy and the lovely lady on the phone was very sweet and helpful! Services:HVAC system repair, HVAC system maintenance, A/C system maintenance, Cleaning, A/C system repair, Repair HVAC
Becky Jacobs
Jul 27, 2023
My air conditioning went out this morning, so I called my home warranty company and they said it would be 3 - 4 days before they could come. I remembered On Time Experts add and called them. They sent a tech in 45 mins. He was extremely knowledgeable, friendly and patient. He explained how everything works and what we needed. I highly recommend and wouldn't call anyone else. I signed up for their membership too that has great benefits!
Kara Castillo
Jul 27, 2023
AC went out late on a Saturday night with 100 degree heat and I received a prompt call Sunday AM to schedule a visit and had a visit and a diagnostic provided by that morning. My options were explained by Eric in a way I could understand as a new homeowner. Repairs were completed by Monday based on part availability. Price was reasonable and the same as what was discussed initially with no hidden fees. Thank you Chase and Eric for your help! I will be using this company again for other work around the home.
Kelly Schorr
Jul 13, 2023