
Business details
- Licensed
- Insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments, Financing available
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Services
In Rochester and Western New York, Reimer is your go-to local plumber. Our full-service plumbing team is prepared to help with all your home requirements, from thawing frozen pipes to clearing your shower drain. Our Rochester plumbers are available day or night to assist you, always providing upfront estimates.
At Reimer, we are committed to delivering high-quality services, defined by superior craftsmanship, professionalism, and a focus on your needs. Our certified electricians are well-equipped to handle a wide range of electrical tasks and stay updated with the latest industry standards and techniques through regular training, all to guarantee your satisfaction.
Reviews (30)
Ellyn Maloney
Oct 20, 2023
Tyler and his assistant, Jared are a breath of fresh air! Two young men with manners, knowledge, skill and empathy. The job was more difficult than they anticipated but they stayed and finished it and still took time to explain the workings of the furnace, etc. if you could clone them, you should! Service:Heating system installation
Kathy In Buffalo
Oct 11, 2023
Cody L. Installed new water heater and toilet. (Impressive: he hauled both new ones in & old ones out all by himself.) He was efficient, extremely nice and patiently answered my questions. Everyone I dealt with on phone, salesman (Chris), and Cody were excellent. I also feel cost was fair. Chris was very helpful in the decision-making process for the transaction. I feel confident using Reimer for my hvac/plumbing needs in the future.
Elizabeth Link
Oct 07, 2023
We have had several Services completed by Reimer and they were all great. To start, Chris R came to service our A/C unit and he let us know at each step exactly what he was doing so we understood the process. Next, Mitch J came to look at our plumbing and complete a hot water tank flush. He noticed some erosion and rusting on our main pipe and quickly made a plan to correct the problem.
The next day Todd T and Cody Z came to fix the problems Mitch had found. Todd and Cody again explained every step of the process for what they were going to do and within a few short hours it was good as new. Lastly, Patrick D came to service our furnace and he like the guys before him was very knowledgeable and efficient in the work he completed for us. Our experience with every person from the Reimer company has been great!
The next day Todd T and Cody Z came to fix the problems Mitch had found. Todd and Cody again explained every step of the process for what they were going to do and within a few short hours it was good as new. Lastly, Patrick D came to service our furnace and he like the guys before him was very knowledgeable and efficient in the work he completed for us. Our experience with every person from the Reimer company has been great!
Alisa Snyder
Oct 06, 2023
Our bathroom emergancy shut offs were leaking under the sink. We called Reimer and in a short time Steve was at our door to diagnose our issue. He wrote us a quote and the next day he came back to fix under the sink with all the correct parts. Steve is very knowledgeable, professional and kind. We know who were going to call for our plumbing needs. We highly recommend their business. Thank you!
Sean Morrow
Oct 06, 2023
Dayna Caito
Oct 04, 2023
I can't say enough about Reimer. As a company they are so responsive and knowledgeable. I had James C come out to do maintenance on my AC. He was so patient and taught me so much! He was thorough, he gave me options and he wasn't pushy at all. Truly a valuable experience all around. Update- I had an issue with my AC David M came out took care of the problem. Explained everything and gave me a plan moving forward. I cannot say enough about this company and David.
Cheryl Agro
Oct 03, 2023
Cody and Matt showed up on time, replace 2 toilets at our home, very neat, organized, answered questions and were done in a timely manner. Would definitely recommend this company and these 2 guys to do the job. We had an issue and the company did the job the very next day for us. Service:Installation
Arthur P.
Sep 22, 2023
Had Dennis & Tommy out to my home to do a furnace and AC tuneup. I heard the add on the radio and took advantage of the great deal.they were both courteous and professional, they answered my questions and did a great job. Will definitely be using Reimer for any future needs in regards to heating and cooling needs
Eileen Sellers
Sep 20, 2023
Tim McMahon
Sep 20, 2023
Todd from Reimer was able to replace our homes's main water supply shutoff that was as old as the 57 year old house and had a bad leak. The replacement turned out to be more complex than originally thought due to how the pipes were laid out, but Todd was able troubleshoot the issue and fix our problem.
Lisa Jacobsen
Sep 18, 2023
The service people from Reimer did an exceptional job. I had them there to inspect our air-conditioning units and they discovered some significant problems and we will be proceeding with their help to fix our problem. What was so outstanding was that the service man, James, was so personable and professional. While we are inspecting the house, we found a bat. James couldn't have been nicer in trying to help me locate the services to try to have the bat removed.
He really went out of his way to contact relatives who could give us advice. He was so kind and performed his job so efficiently and professionally that I was quite impressed. Derek was very professional in his assessment of our problem and helped come up with a solution. I wish there were more servicemen like James around. He really added that personal touch of caring for his customers and we really appreciated it! We use Reimer for our heating services as well, and have always been pleased with the service. We will continue to use them for years to come.
He really went out of his way to contact relatives who could give us advice. He was so kind and performed his job so efficiently and professionally that I was quite impressed. Derek was very professional in his assessment of our problem and helped come up with a solution. I wish there were more servicemen like James around. He really added that personal touch of caring for his customers and we really appreciated it! We use Reimer for our heating services as well, and have always been pleased with the service. We will continue to use them for years to come.
Tammy Baker
Sep 11, 2023
We had Scott Skora come on Tuesday to evaluate our furnace and air conditioner- which were both 21 years old. They were on their last legs and Scott presented all the options for us. He was not pushy, he was straightforward and honest. He explained everything and we chose a furnace and air conditioner. He was able to setup installation for Thursday, 2 days later. Dan Brown and Mark Heuser came to do the installation.
They were both professional, hard working and did a great job. They worked all day and showed us how everything worked. They cleaned up, took away all the old equipment and my husband and I were extremely happy! I give all 3 of these employees 5 stars! Could not be happier with Reimer!
They were both professional, hard working and did a great job. They worked all day and showed us how everything worked. They cleaned up, took away all the old equipment and my husband and I were extremely happy! I give all 3 of these employees 5 stars! Could not be happier with Reimer!
Bell Rose
Aug 24, 2023
From the beginning this company has gone above and beyond to help us out. There are three separate technicians that had worked with us, Zach, Andrew and Dave. They were very friendly, knowledgeable, and professional. They let me know exactly what needed to be done and what our options were and worked with us to make sure we were satisfied. I owe these gentlemen some cookies!
Stephen Voigt
Aug 24, 2023
Nicolle Lott
Aug 21, 2023
I'm a first time homebuyer. Kevin is awesome and so knowledgeable and I am so appreciative for him taking his time to show and explain in detail all of the plumbing issues this house has. Blessed to be working with such a great company! And now that the work is done I would like to also thank Evan and Nick. They went above and beyond and did an exceptional job!
Greg O.
Aug 15, 2023
Went with Reimer due to first hand accounts from a few different people. We got an estimate on a Monday, took a few days to make a decision, and they were able to come out the following Friday to do the AC install. They were on time and texted when they were leaving the earlier job that day so that we knew when to expect them. Install was fairly quick considering they needed to run electrical, the AC lines, place the pad and AC compressor, etc.
Sarah Stanton
Aug 13, 2023
Chris K & Cody did such a good job. Thorough, professional and pleasant! They came early, worked quickly and went through all the information clearly! It was all well done. They're good guys. My experiences with Reimer have all gone well. I definitely recommend them! Great having a toilet that works properly again!
Richard Seedhouse
Aug 07, 2023
Called the business that we needed air conditioning repair work done, technician came the next morning, we decided to get whole new heating and air conditioning system, and they came and installed it the following day. Kept me updated with when they were coming, they came on time and were very prompt and efficient workers and got us set up all in one installation day. Went over everything with us. Very satisfied, thank you very much.
Shelly Anthon
Jul 15, 2023
Andrew came within a few hours of my call to them. My air conditioning was not working properly. He diagnosed the issues and determined I needed a new unit. While here I asked him to look at my furnace also as it it older and has given me a few problems this past winter. We discussed the problems and decided it was best to change both units out at this time.
He spent a lot of time explaining the cost and cost effectiveness of different units. He helped me with financing it so it will work best for me. He is very compassionate and knowledgeable about his job. I would Recommend him to anyone. The picture is my room temp when he came out, will post another once it's installed.
He spent a lot of time explaining the cost and cost effectiveness of different units. He helped me with financing it so it will work best for me. He is very compassionate and knowledgeable about his job. I would Recommend him to anyone. The picture is my room temp when he came out, will post another once it's installed.
Danelle Quick
Jul 12, 2023
Mitch was very knowledgeable and explained the options we had available for a replacement hot water tank. Also, he was explaining the work that would be done and the benefits to becoming members. Todd and Sam were very professional, courteous, and helpful with the installation of our new tankless hot water tank. They answered all our questions and accommodated a request we had. I would absolutely recommend Reimer for any heating/cooling, or plumbing needs!
Mike Pliszka
Jul 12, 2023
Bonnie Pleuthner
Jul 10, 2023
We had a laundry vent that was severely blocked. The vent ran up through the wall and over another wall. There was no way we were going to clear it. When we were looking for someone we could call, Google showed they had a great rating. We thought this was going to cost us a boat load to open two walls and re-run the vent line. Instead they came up with an alternative run that was extremely reasonable. Chris Reimer came over initially to evaluate the work that needed to be done and made the first suggestion, but since it wasn't what he did all the time he called Todd, who to our great surprise came over the same day.
He agreed with Chris and began the work right away. Both gentlemen were very professional and personable at the same time. Todd took his time and explained everything that he was doing. The work looked beautiful when finished. We cannot express how grateful we are to Reimer. Great employees excellent work. Thanks again.
He agreed with Chris and began the work right away. Both gentlemen were very professional and personable at the same time. Todd took his time and explained everything that he was doing. The work looked beautiful when finished. We cannot express how grateful we are to Reimer. Great employees excellent work. Thanks again.
Dan Stout
Jul 07, 2023
Best in town-hands down. Reimer is the only service provider we trust for our home. Chris R. recently came out to our home to service our furnace and AC units. He was polite, professional, transparent, and extremely informative. We learned a lot as he walked us through what he was doing and testing for at every stage. Chris is also an absolute joy to have a friendly conversation with! Couldn't have asked for a more positive experience. I'll be getting Reimer on the horn for everything my home needs in the future!
Mistine Keis
Jun 13, 2023
We love being able to call Reimer and have someone come right out. Marty came out for our annual Hot Water Tank maintenance today. He's very friendly, on time, and clean. He's also very good with all our animals. He's also very efficient and quick; in and out in less than an hour. Highly recommend Marty if you need someone who is knowledgeable and friendly!
Helena Fish
May 16, 2023
John Hammill came out and gave us a reasonable price for installation of a ducless HVAC system. He was very patient and respectfull in answering our questions. On a rainy, chilly day, Allen Border and his son Joshua arrived to begin the installation. They were prompt, polite, and throughly professional during the long day it took to complete the job. The two units they installed are working flawlessly, and we are very happy with the results! Will definetly recommend Reimer to anyone looking for HVAC work on their home!
Michelle Procious
May 13, 2023
This company was top Notch in customer service from start to finish. I started researching air conditioning installation and they were recommended to me through Lowe's. They immediately set up an appointment with me to come out and have a consultation with me. John from Reimer was an amazing educator for me in my new house. He had me stay by him every step of the way and he showed me everything that he was going to do and everything that needed to be done.
He provided me an even better financing option then I thought I was getting through the Lowe's credit card. He qualified me for financing through Wells Fargo. Within four days he had the air conditioning installation date. The two young guys that came to my house were Tyler and Gavin. Again, top-notch people and they showed me everything they did and educated me on the system.
They finish the job in about five hours. My house has never had AC before and they did a seamless job. The unit looks beautiful outside and it's nice and clean on the inside. They left me confident in how to use my AC system and very cool. I am fully satisfied with my selection and I would highly recommend them to anyone
He provided me an even better financing option then I thought I was getting through the Lowe's credit card. He qualified me for financing through Wells Fargo. Within four days he had the air conditioning installation date. The two young guys that came to my house were Tyler and Gavin. Again, top-notch people and they showed me everything they did and educated me on the system.
They finish the job in about five hours. My house has never had AC before and they did a seamless job. The unit looks beautiful outside and it's nice and clean on the inside. They left me confident in how to use my AC system and very cool. I am fully satisfied with my selection and I would highly recommend them to anyone
Rosemary V.
May 06, 2023
Had to have the hot water replaced All options were clearly explained to us. The cost the time and warranty and maintenance schedule. We decided to go with your tankless system. Carl and Cody were on time professional and did the job in a very timely manner. Upon completion of the installation I was shown the unit and was completely informed of it's function. Carl and Cody left the space clean and we're extremely kind and welcoming me to Buffalo as this is my first time living here.
I would highly recommend your company and wish to thank all your technicians. They are well trained and skilled.i also want to thank Abbie & Nichole for all there help. Most Sincerely, Rosemary Vanhaasteren And Kayla Mcevoy Hot water tank replaced for tankless
I would highly recommend your company and wish to thank all your technicians. They are well trained and skilled.i also want to thank Abbie & Nichole for all there help. Most Sincerely, Rosemary Vanhaasteren And Kayla Mcevoy Hot water tank replaced for tankless
Stephanie Nilsson
May 06, 2023
I have used this company for a number of jobs (hot water tank, boiler system, now drain rerouting). The gentlemen are always nice and professional. The work is always excellent. Always reliable and efficient. Editing to add the specific names - in just the last week I have had an estimate, a checkup/cleaning, and a drain rerouting with laundry pump install done. Chris K, David M, Carl, and Cody come out to my home. Every single one of them polite, professional, and efficient. Carl and Cody just left - absolutely fantastic work! Thank you so much!
David Sobczynski
Feb 17, 2023
I called on Friday 2/10/23 to inquire about a boiler estimate. Greg came Monday 2/13/23 and our boiler was installed 2/14/23 and functional in 1 days time. Nick and Robert came on 2/14 for the install and did a great job. Great upgrade to an HE boiler. Reimer made this process Amazing. I'd recommend them to anyone. Pictured is a before and after.
Frank M.
Jun 18, 2018
Thank you to Brett and Reimer for your fast service on our central air system. On the hottest day of the year, the response time was outstanding and greatly appreciated. Brett thoroughly tested our entire system, quickly narrowed down the burned out component and replaced it, and at a very reasonable cost. Within a couple of hours of calling Reimer, the AC was working like new.