Direct AC

Amazing team, quick, responsive, quality craftsmanship. Pride in a job well done. Don't regret hiring them. Would recommend them again and again.

Jason the owner was fair and responsive. Chris and Van performed the install were very efficient, friendly and answered all of my questions. They installed new Amana 16 Seer condenser and coil with a lifetime warranty on the compressor. If the compressor fails Amana replaces the entire condensing unit. Highly recommend this company.

Direct AC replaced our furnace and air conditioner this last week. As we were going through the process of getting quotes, Jason and Chris were great to work with. They answered all of our questions both while they were here and after we had time to review the quote. They sent us plenty of information about the products so that we could make an informed decision, but was not attempting to sell us something that we didn't want or need.

They really cared about our satisfaction and didn't treat us like just another sale. The schedulers were easy to work with and called to set up the appointments quickly after we decided to go for the replacement A/C and furnace. On the day that we had scheduled, Chris showed up early and got to work immediately. They did a very fast, but very professional looking installation.

They didn't leave until all of the equipment was installed and tested, and they had shown us how to maintain each piece of equipment. They cleaned up after themselves before they left, and had it not been for the new equipment, you wouldn't have known they were here. The quote that we were given before the project started is the amount that was billed. It included everything, including all taxes so there were no surprises. Overall, Direct AC was a great company to work with and we would highly recommend them to anyone!

Shawn took care of us so well. He was prompt and fast! I cant believe it took us this long to get our heater fixed. didnt know this was that great of a value! We def had a good experience. We'll definitely come back here and request for shawn!

I communicated with Jason who was able to arrange a complete system install on very short notice. Van, Chris, & Sean set up a furnace with heater & air conditioner in my home. The guys were professional, personable, and took the time to answer all questions I had. They stayed until the job was complete and cleared away the all the mess. It's refreshing to have folks who take pride & care about what they leave behind, a positive impression and craftsmanship in a job well done!

First off, Jason was excellent from the start to finish. Jason got back to me quickly; sent me options, had a tech come by for look and scheduled my installation within a weeks time. Chris and Van were on time for the schedule installation, ready for the day and they finished the job in record time. I was working from home the entire time and could barely tell thy were in my home.

They were so professional, they wore their masks and were respectful of my home. Like magic my old system was removed, my new system was installed and they repaired the minor issues. They had me up and running in no time at all. Thank you Chris and Van for your excellent customer service, your technical expertise and for the focus, quality and efficiency you displayed on your work.

Thank you Direct AC for your help with this project and for the extremely reasonable pricing options! I had such a great experience, I will be referring Direct AC to all my friends and family.

I would like to give praise to one of your Technicians named Shawn Pace! He showed outstanding customer service and excellent knowledge in everything he did and made me feel at ease. He took a lot of pride in his work and I am grateful for that! Thanks Shawn!

Wow Shawn Pace went above and beyond. He was very professional, knowledgeable, and informative. He is a credit to your company and definitely instill confidence in my decision to have your company work in my home. THANK YOU, THANK YOU for the amazing service. I am very grateful for your flexibility, wonderful honest service and A+ quality! I would definitely recommend this company to my friends and family!

I was having trouble with my heater and air conditioner units I was able to find Direct AC who were local and also able to support small business: Chris came out within an hour of my called. They were able to resolve my heater issues and little did I know is that the unit needed to be cleaned. Being a mom I was sure happy they were able to come out immediately during my busy week and my kids were able to get warm ASAP.

Thank you Chris so much for being professional, on time. Also while Chris was at my home, He checked my AC unit, it was low and need to be recharged. He did it fast and efficiently without tacking on a large amount to my bill. I will definitely use Direct AC and will recommend them to my family and friends. Thanks again Chris!

Shawn was awesome! He serviced my system and was not only professional but informative and very courteous. I would definitely recommend this company. And if I need maintenance again I will ask for Shawn. Service: A/C system maintenance

I called regarding my mothers unit. And from start to finish I was highly impressed with the level of communication and professionalism. Chris T was sent out to look at my mothers unit. He was so friendly and informative. In all honesty it was a pleasant experience 10/10.

This was by far the best company to call! I am so impressed with the professionalism and attention to detail they offered. Everything from the customer service, work ethics, high quality of service, and quality of work was on point! Chris Thompson did an excellent job, his professionalism and knowledge gave me comfort and put me at ease, knowing I made the right choice to go with this company, he answered all of my questions and got the job done! Thank you Direct AC for hiring the right people for the job! I will definitely be recommending this company to friends and family! Happy Holidays!

What can I say but professionalism at it finest. I have worked with Direct AC for years on properties that I help to sell, but it was now time to use there service in my own home needing to replace my AC and completely redo our duct work. Kudos to Chris and Van for the excellent job done installing the new system. From the care taken to make sure all our clothes were covered in our closet since that is where they had to access our attic to protecting our floors and leaving the job site clean went beyond our expectations. The owner Jason is honest and reliable. I highly recommend Direct AC!

We had our heater replaced & installed a AC UNIT with this company and have received fantastic customer service. They have been so helpful and continue to do a great job with maintenance and questions. Van & Chris went the extra mile to help with questions, service requests & very friendly! We highly recommend this company.

Chris was really helpful while coming out and working on my heater. He was efficient, knowledgeable and kind. I highly recommend him to be sent out to do any work for anyone.

The employee that came to our home Chris was superbly efficient on the work he did for our home. However; that is not everything. He called ahead of time to confirm the appointment, he was extremely patient with me; due to I had many questions. He answered every question with explanation. In addition, he was EXTREMELY kind and professional to top the service! If I ever need any thing hopefully I may request Chris and I suggest so should YOU! Thanks Chris! They need many more of you!

Jason installed a new AC for me back in 2017 and did an amazing job at a great price! Just recently, Van came out to determine why my AC on my rental property was not turning on and diagnosed the issue quickly then came back a few days later and fixed it. Van also did an amazing job, explaining everything along the way. I will definitely use them again and recommend them to anyone that needs HVAC work!

This company has the best service and employees. Chris Thompson! He was nice, fast, and honest. He answered all the questions I had and made little to no mess. Thank you and I will refer your company to everyone I know.

GENO and JASON are extremely responisve, and do great work. We had a last minute repair needed on our investment property and they were there to save the day! Very professional, thorough and knowledgeable. We appreciate their commitment to excellent customer service. We will definitely utilize this team for all of our future HVAC services!

We have had Geno work on two different properties for us. We trust him completely. We got several estimates and Direct AC beat the others by a wide margin. The installation was fast and efficient. We highly recommend Geno and his crew, and given our experience with other companies, wouldn't use anyone else.

I called Direct AC about a year ago to fix my mother's AC. Geno arrived within a couple of hours after my call. He was very professional, found the problem quickly, ordered the part I needed, and fixed it promptly. I must add, their prices are very reasonable. I called again recently to have work done on two of my rental houses. Again, Geno came with the same wonderful service. I give them five stars. They are my new A/C Heater company. It's so refreshing to find a reliable company you can trust.

I called Direct AC around 12:40pm on a Saturday afternoon, knowing they close at 1 pm. I didn't expect much, but maybe to schedule service. Jason from Direct AC called me within minutes. I explained my situation. (I had a short at the outside unit.) He walked me through how to fix it. I can't thank him enough for his knowledge and quick thinking. Otherwise, I would have just suffered the whole weekend. Jason, many thanks to you. I highly recommend Direct AC for taking the time to help someone in need.

Jason and Mike installed a new custom HVAC system in my 1953 home. We have a flat roof with no attic space which meant all ducting and HVAC system had to be installed on the roof. Jason and Mike made sure to place everything as far back as possible so as not to be seen as much from the street. The install took 4 days and everything went smoothly. Jason and Mike were great to work with and did in excellent job.

They removed the old wall heaters that were no longer necessary, and installed the Nest thermostat which is amazing! I love being able to control the thermostat from my phone, makes it so easy and convenient. I would definitely recommend them to anyone looking to install a new system in their home. Thanks guys for making my family a lot more comfortable in our new home!

I want to thank Jason and his superb crew for a very pleasant experience getting our home equipped with AC and a heating system update. Working in close collaboration with Carlsbad Solar who were simultaneously fitting our solar system, everything could not have gone more smoothly. My wife and I spoke to many companies before and got quotations from the good, the bad to the ridiculous. Jason cut through the fog and advised us exactly what we needed and what we didn't. It's so refreshing to deal with straight shooters in this day and age, people you can genuinely trust! If you share these values and want a job well done, on time and on budget that you will be 100% happy with, give Jason a call.

This company is the best! Jason and his crew are hard workers. They showed up when he said they would and our AC was installed in one day. He first came out and looked at our system, such as it was, and recommended a more suitable system for our home. They stand by their work and I know they will be there if we have questions in the future. I would highly recommend this company for any heating or AC work you need done!

These guys are super hard working guys and worked in the blistering heat just to get us in the cool zone. I can't say enough about Charley and Travis - they get the job done and are covered head to toe in dirt smiling as they get the system up and running. I'm all about small businesses and Jason's guys are better than the big companies.

They care about what they do and they do not cut corners. Don't waste your time looking around. You want a crew that will show up and get the job done and these guys are ones! Direct AC is the COOLEST! Thanks so much guys! Oh and my wife LOVES THE WHOLE HOUSE HEPA FILTER - we noticed our baby girl breathing easier right away! Thanks Jason!

It's the first hot, humid day in Carlsbad this year, but it's nice and cool inside, which reminds me. I need to write a review for Direct AC. Jason and his crew installed a new heating and AC system in my house last month. Jason came recommended by my friend Maureen T, and I was very happy with his service or the installed system. I did some price comparisons and his cost was a little lower than others too.

I opted for a dual-zone system that has separate controls for the upstairs and downstairs. The system is integrated through networked Nest controllers; via an iPhone app I can change the thermostat settings, run the fan, etc. from anywhere. It's great for when I go somewhere and want to shut the system off entirely and when I want to check the indoor temp to make sure that my dog is comfortable (yes, priorities!). It's also great for those times when I don't want to get out of bed that badly until it's a nice 70F upstairs.

The installation went very smoothly. Jason even found that the new compressor could be hidden on the side of my house, freeing up more space in the yard. He also coordinated the installation to occur at the same time I was having solar panels installed. That minimized the overall amount of time my home was under construction. I appreciated Jason's attention to detail.

He put touch-up paint around one new thermostat to cover up holes left by the old one, and painted my ceiling attic hatch, which had accumulated smudges and fingerprints over the years. He also replaced all the vents in the house to new ones that allow for multidirectional airflow -- the familiar old vents just pointed airflow left or right. A few days after installation the blower fan was rattling. Jason came out right away to fix it.

Over a year later, the AC was sending a funny dirty-sock smell throughout the house after not being used over the winter and spring. Jason came out the next day, cleaned out the condenser, and installed a UV disinfecting system (without charging for the part or the labor!) that keeps funny stuff from growing when I don't use AC. I thoroughly recommend Direct AC: technically competent with outstanding service. Pics to come.

Jason did Awesome work on our property, not only did he install a brand new Air Conditioning unit in our house(custom job our house was built in 1955) but he also included a brand new Heater for the same price the other Company wanted to charge us for just the Air Conditioner. I work out of my home and take care of my Grand Babies during the day so it was kind of noisy and messy while they worked but it was for only three days, they made sure to clean up every end of day they worked. I highly recommend this Company not only for the great price but also for the workmanship!

Excellent professional company. They replaced my AC 3 years ago. I've recommended them to many people and everyone is happy with them. They come out as fast as they can and don't charge you for what you don't need. Very honest company. I would recommend them completely. Jason was very knowledgeable and really knew what he was doing!

My air conditioner stopped working late on a Sunday evening. On Monday, I turned it on hoping it would work. Of course not, it's the hottest time of year. I called several places & no one could get to me until Tuesday or Wednesday. I found Direct AC about 4:30 pm. I was told what the problem probably was. They had no service call charge and told me that they would fix right on the spot if I approved the cost.

They told me about 6 or 6:30 someone would be there. At 6:25 I was called back and said the repair man would be here by 7:30. Two techs came right before 7:30. They diagnosed the problem and had it fixed by 8 pm. I was so happy. This company is who I will be calling from now on. Thanks so much!

I stumbled across Direct AC about 5 years ago when I purchased my first home in downtown Riverside. Our Realtor misled us regarding the central air in the home (there was not AC) so after moving into the home on the hottest weekend in July, we were at a loss. Knowing that we would be looking at $10k for a brand new AC/Heating we stuck out the rest of that summer but by the following spring we were searching for companies to get us the best pricing for our new unit. Jason at Direct AC was a MAJOR help in looking at the setup of our 1941, odd-shaped, 2-story home & presenting a plan that was most cost effective for us.

He was efficient, had great quality of service & product and delivered exactly as he said he would. Now, 5 years later, we purchased our next home & within a few months, we came to find out that we needed to replace one of the air units.of course I called Jason and once again he delivered. He made it over to asses our problem, provided me a quote on Friday and we had the new unit installed by the end of the day on Monday.

I am really impressed with their attentive response to service requests and friendly staff. I would HIGHLY recommend Direct AC to anybody for their AC repair & installation needs. 5 years ago, they provided me the best quote for our needs and I will/have been a loyal customer ever since then.

I had Direct AC come out and take a look at my furnace. Van was my tech. He was amazing to deal with. I would definitely recommend them to my friends and family.

Van Tallian, arrived at my home on time bringing his own tools. He made review of my roof mounted Heating and AC unit. He was very professional in his method of work and appearance. He cleaned up and provided a list of work that should be done in the near future. I would recommend this professional to my friends.