Liberty Cooling & Heating

My AC went out in the beginning of June. Needless to say, my home was hot and miserable! I caller Liberty and spoke to Morgan about replacing my AC. I was quoted a lower price than the competition, and they were able to come out to install the new AC unit the next day. I'm so grateful for their quick and expedient response, and also for their professionalism. I recommend Liberty for anyone's AC needs.

***HIGHLY RECOMMENDED*** After 17 years with a Liberty AC unit (which by the way, was still working).I wanted to replace it because I did not want to "guess" when it would go out on us and/or having to replace when we reached hotter Arizona temperatures. Your phone answerer (Morgan), price estimator/inspector (Timmy) and Installers (Chris & Christain) were all AWESOME!

A call was made to your company (for a new AC) - estimate was scheduled and provided, paperwork was signed, scheduling was made around my schedule (and very quick), and my new AC unit was installed in less than 3 hours! **THANK YOU SO MUCH, LIBERTY!** (You have a very happy customer)

I called Liberty Cooling & Heating when the A/C unit went out on my RV resort park model home. They had installed the old unit 12 years prior and actually still had all the information concerning the previous install. Trey came out the same day I called to take a look at the unit and they had a quote for me within one day. Timmy even called me back on a Saturday when I had questions about the new unit.

I accepted their quote on a Monday at 8 AM and the unit was installed the next day by 8:30 AM. Unbelievable service. Christian (30 years at the company) and Chris did a great job installing the unit and they actually showed up early on the install day, installing the unit in less than 2 hours. Absolutely exceeded my expectations. Amber, Morgan and Shelly in the office did a great job of getting the install done so quickly. I can highly recommend Liberty Cooling & Heating for any A/C needs you might have.

We have used Liberty Cooling and Heating for the past 7+ years and have always had excellent service. They installed a new air conditioning system and have been back each year to service the system at a very reasonable rate.

Liberty Cooling and Heating installed our new A C in our new home. Everything they did was professional and top of the line work. Tim, Clifford, Justin, and Raymond are all a honest, hardworking, and dedicated "Team of Experts" Thanks to your great company.

WOW! World-class products and service at a very fair price. I got a new 2.5-ton straight air conditioner with 8 KW Heat Strips (which is exactly what I wanted) for my small park model mobile home. They replaced all my flex ducts, gave me a new thermostat, a new pad for the unit, new electrical fuses, and hauled off all the debris from the job, including my old air conditioner.

My new unit came with a 10-year parts and compressor warranty and a two-year labor warranty. I couldn't be happier. Check out their website, it lists all the different types and sizes of units, including all the various configurations, including complete pricing. No surprises and I saved several thousand dollars to boot. Thank you very much for doing a great job, Tim, Shelley, Timmy, and his assistant.

The Liberty cooling professionals came to my home and replaced my old and outdated A/C with total respect to my home and my family. They were quick to give me an estimate. And were out in a matter of days. My Family now sleeps very comfy and cool thanks to them. I recomend these professionals to anyone looking for any A/C business. THANK YOU AGAIN.

This is the best company I have ever had the pleasure to do business with. Everyone was so friendly, professional, and polite. The team that came to install our new hvac system, Chris C. and his coworker were super. They were here on the hottest day of the year 118 degrees and put our new system in very quickly. So respectful of the property. Cleaning up everything.

We were so happy with Liberty's quote the best of three by far. If you need quality hvac work done than contact the best. You won't be sorry. Thanks for everything Liberty.

We had LIberty install a new hvac system at our home. They had the very best price of three quotes, they installed the next day on the hottest day of the year 118 degrees. Chris and his coworker were very polite, friendly, and respectful of the property. They worked quickly to get us up and running. This is one of the best company's I have ever delt with period. They say what makes a Co. great is it's employees and yes thats true. Thanks to Chris and his coworker and everyone at Liberty htg & cooling. You guys are the best.

I have a Mobile home and I could not get it to cool below 82. I had about 3 different AC companies come out to look at the AC and all of them said the AC was in great condition. The 3rd company that came out finally told me that it looked like my ductwork needed a lot of work but they did not do that type of work. I found Liberty Cooling and I'm glad I did.

The 1st tech that came out evaluated everything and did some work on it. This did not solve the problem but it was part of the solution. I called them again to come out and this time the Tech got under our house and found that the ductwork needed to be redone completely and the AC was not sitting correctly on the outside. After he explained all the work that needed to be done my wife and I thought for sure it would be over $1000. Lets just say it did not and now our house is cooling down beautifully. Thank you and I would highly recommend their services.

What a great experience! My friend Patrick recommended and I am sure glad I took his advice! Jason was just here and serviced two units and I'm confident he did a more thorough job than has been done in 13 years. His attention to detail was amazing and he explained things nobody has ever told me about the units. Super professional and low-key. I will definitely be calling them in the future!

I don't think I could say enough good things about this wholesome company. Robert(Owner) takes tremendous pride in his company and offers hands down the best customer service, and if you have concerns he does not take them lightly. I always appreciate amazing quality service, at a fair price. Thank you for valuing the customer, fitting us in on such a tight schedule and doing quality work.

Two misdiagnosed service calls and I had to call a different company. The second company correctly diagnosed the problem within 15 minutes. If the breaker is tripped and a new one installed also trips.find the cause of the surge. I sent an email to Liberty's Service Manager regarding the two calls, which I paid for, expecting a response. Three days later and no reply. Update: I received a call from their service manager and he apologized for taking so long to get back to me.

There was a clerical error and I should not have been charged for the second call and the charge was refunded. The first call was the first indication that there was a problem but it wasn't bad enough to determine exactly what it was. Being from a service background I understand this concept. It just so happened that when the second company was called it had progressed to an easy to find diagnosis. I have changed my rating to reflect the final findings.

We had Liberty replace our AC unit on our Park Model recently. We were very happy with the service. The estimate was by far the best of the three we received and they were prompt and professional in their service. There were no hidden fees, and the bill was exactly what the estimate reflected. They increased our duct size, and the performance of our system has dramatically improved. Thanks for your great service!

About six months ago we were in need of a new HVAC system and got several bids, one of them from Liberty. Due to various circumstances, we were not able to move forward, knowing the quotes were good for 30 or 60 days. (At the time, we were going to go with Liberty.) Recently, we were in a position to move forward, and when we went back to Liberty for an updated quote, it was at least $1K higher than just six months prior!

Long story short, we ended up using Liberty anyway. The guys in the field were nice, however they left a lot of the installation trash laying around and smudged fingerprints everywhere. Then there was the lady in the office who schedules and 'demands' payment. Every time we talked to her, she was rude and condescending. We have referred friends to Liberty, and they have had the same experience. (I won't mention her name in this review.) We had to put down a little over half of the cost prior to install, which we understood.

Then coronavirus happened and our small business suffered, limiting our income. When the system was installed, we asked if we could delay final payment for a couple of weeks. The response from the same lady was, we need payment now or I will call the guys and have them rip out the system. I couldn't believe what I heard, especially from a small business themselves! She wouldn't even let me mail a check. Someone had to pick it up that day. We will not do business with Liberty again, nor will we recommend them to any of our friends.

I just had my AC serviced before the Arizona heat gets here. The service person, Dave T, was fantastic. His attention to detail was great. He was a pleasure to work with. I get my AC serviced just before summer every year. Please send Dave T again next year. Thank you! Mark J.

Had a great experience with Liberty AC during Christmas. Our new home AC was misconfigured by a different party and Liberty came in on Christmas and completed everything by the next day. We'd like to personally thank Chris, Damien and Tim for all of their help!

We contacted Liberty Cooling and Heating for an estimate on A/C replacement for our manufactured home, along with about 4 other well rated firms. All of the firms we talked to were good, but Liberty was a cut above, especially with their knowledge of manufactured homes. They stood out as the most creative and knowledgeable. We had a package heat pump installed, replacing an older split system.

They removed the outside unit, the inside unit, and the outdated ducting. Christian, Justin, Timmy, and Chris worked non-stop, were very knowledgeable and professional, and were outstanding! In addition, they bid the lowest price of all of the firms we interviewed. They went under our home, did some digging, went above and beyond to make this system work for our unique needs.

The installation was flawless and complete. They even adjusted the air flow in all of our heat registers at the end of the day. Could not recommend them more highly. *****+ PS: The office staff was very patient with all of my phone calls to verify information!

5*+ I had been dealing with a warranty company for a week and the company Total Air that they use. After a week, in Phoenix Az (105+°), of msg after msg warranty company refused my claim and Total Air backed out of my job. I am very thankful a friend referred me to Liberty Cooling. They were very friendly and companionate regarding my circumstances.

Unfortunately I it was Friday and a 3 day weekend! 2-3 more days w/o air! Monday Jason arrives (love Jason) diagnosis the job asks when I would like the work done and took care of the issue. Although I have only been in my trailer for a year and a half, I am quite pleased with the results. Since I have been here never has my trailer been so comfortable. I highly recommend this company Thank you Liberty Cooling and Jason

Wonderful company. We have used them multiple times over the years for checkups/repairs/replacements and consistently great. Professional and courteous technicians. Reliable and explain things where I never felt like I'm being taken advantage of. Technicians Sam and Damian are great. So glad there are still companies out there!

Our AC was acting up, we called yesterday afternoon, they had Dave here at 6:30 this morning, he was professional, knowledgeable and had us up and running in no time. We highly recommend them!

The " guys" just did a job for us! In and out in 1 1/2 hours. ON TIME! Clean, professional and gone. Reasonable price. Highly recommended.

Liberty quoted us a fair price and installed our unit in a very quick & professional manner. Marva & Richard

We called last week when our unit went out - the girl said Friday. Friday no one showed They promised a repair person first thing Monday. No one showed. We called twice Monday and were told someone would be here Monday. No one showed or called back. We called this morning and were told we needed to wait two more days. Fool me once, shame on you. Fool me four times and you get a bad Yelp review where I tell the world what happened.

Call this company if you don't mind getting jacked around - but I will give them this much - they're damn good at making excuses. You need a lesson in Customer Service and how to schedule appointments without overcommitting.

This is the second time we have used Liberty to repair our air conditioner. Liberty was recommended by a family member. Chris was our technician, he called before arrival and kept us informed of every test he was performing. He quickly found the problem area, took care of it was was on his way in less than an hour, This is a company I can recommend, and one we will continue to use. Connie Ellis

Great customer service. They are really good at what they are doing and fix the problems as expected. Reasonable price. No hidden fees. Friendly and polite people. Would definitely recommend this company! Should have left this review earlier last month when they took care of our aircon during the extreme heat. Thank you for your help!

Liberty was recommended to me by my coworker. Jason came out fixed my refrigerant leak, the pricing is good I would recommend Liberty to anyone.

Robert really came through for our business. We had 3 motors go bad in our evap. coolers and he was able to get the parts the same day he came out to confirm it was the motors. He helped our business maintain customer satisfaction. I highly recommend Liberty Heating & Cooling.

The company I work for needed all three evaporative coolers replaced about four months ago. We searched around for a company that offered replacement parts for these particular coolers but they were so old that new parts were not an option. So we had to start getting quotes for brand new coolers. Long story short, Liberty Cooling and Heating beat out all other prices that were offered and we ultimately opted for their services.

Now jump ahead to the day of delivery and installation. They showed up at about 6:30 in the morning and were completely finished around 9am. They removed the old coolers and installed the new ones in record time. This was most likely because it wasn't just a 2 or 3 man crew. I would estimate there were at least 10 to 12 workers present which lead to a quick and timely install.

The coolers and still working great although its finally cooling down and we won't need to use them again until next summer. If you have any heating or cooling problems I would definitely recommend this company.