Mc Donald Heating & Air COND

We were quite satisfied with the serviceman and the result of referring an Electrical Service Company to repair our unit with a replace defective ac condenser. The McDonald's gentleman was efficient and responsive to our concerns and gave a synopsis of our entire system. Being a former Business owner and knowing some History of the McDonald Plumbing, we expected a satisfactory response and was quite please on the two gentleman involved, both the Plumbing Co. and the Electrical service Co. We notice in the Service Towns listed our Town of Sturbridge was not listed, hope that the Company adds Sturbridge to this list

I had system that needed replacement. They were prompt and professional. Mike H and Ruben arrived and had the system installed with no problems. They were great! Both of these men were pleasant and professional, and I would recommend them both along with this company Services: Install AC, HVAC system repair

From the get-go, Chris was very prompt and helpful with our questions about installing mini-split heat pumps in our home. He was able to offer different quotes and options so we could compare. The McDonald installation team was able to get up and running only a few days after we signed the paperwork, which was very important to us in the cold weather- as we didn't want to go without heat for too long. In fact, the transition between our heating systems was so quick we were never cold.

Called for emergency service at 8pm on a Saturday due to no heat. Within 45 min the technicians arrived and an hr later had our boiler up and running for half the price of most other companies! Highly recommend.

Very Satisfied with overall experience. Company communication for services, scheduling, and job rate were excellent. I had two different guys come to my house, one to evaluate the problem, one to fix it. Both guys were friendly and professional. I will call these guys for future problems. Service: Heating system maintenance

McDonalds is awesome! The Mitsubishi ductless system they installed to heat my basement, works like a charm. The technicians arrived at the scheduled time and within a few hours the system was up and running. The work the installers did was incredibly neat. The entire job couldn't by have gone any smoother. If your thinking about a ductless system, give McDonalds a call. You'll be glad you did.

I had a mini split system installed last year, end of summer. Had water damage this year. Had a tech come out to diagnose the issue. Unfortunately it was raining and impossible to diagnose the issue of where the water on the entire run of refrigerant line was coming from. He did discover the installers mixed up two units. So I had an undersized unit in a large room and an oversized unit in a small room. Causing issues.

A month later two awesome techs came out to fix the problems. They discovered the lines weren't properly charged, and one of my drain lines wasn't opened on install. So the drain line filled up then ran down the lines into my basement. I'm glad I didn't have it installed in my attic. Also I found on install they didn't seal the holes going through the house to the outside. Horrible install team. The techs that have come out since were helpful and knowledgeable. I was given a $10 off coupon for future service. I'm keeping my fingers crossed there are no more issues.

We needed to replace a 25 year central air unit in our apartment. The technicians and electrician were top notch, professional, courteous and loved our dogs! Mike and our electrician went through everything that was done, explained everything also. I would highly recommend McDonald for anyone looking for first rate installation and top notch employees! Lynn Quitadamo

McDonald crew came to my house to install an AC system. I was very impressed on how neat, organized, professional, quick, skillful and polite they were. Needless to say that they did an excellent job. Also the price or cost of the job was priced very well. I will recommend them to anyone. I will give them an A+ for a job well done, an A+ on ethics, an A+ on courtesy, an A+ on everything. I am very, very happy all around. Guys, thank you very much. It was a pleasure to do business with you.

We decided to invest in a a centralized air condition system. We have a split level home with cathedral ceilings and were not interested in a system that required duct work. We looked at three companies and asked for quotes from each. We choose McDonald Heating Air Conditioning Plumbing Inc. to install a Mitsubishi Mini Split system. The quote was not the lowest but we were impressed with Chris C. who was the person we interacted with.

He was extremely through and detailed in his presentation. He brought a unit to the house so we could visualize it. We agreed to a date and total time to complete the job. There was a team of three who worked all week to install the system. The systems are outstanding so far and the folks at McDonald have been outstanding in every way.highly recommend them