As your trusted heating and cooling specialist we would like to advise you that the industry has reached a critical equipment shortage. While we currently have equipment in-stock, we have been warned by our manufacturers that extremely low stock and extraordinary lead times will be coming in the coming months. If your equipment is of an age that emergency replacement is likely this Winter we encourage you to proactively address this as we cannot guarantee availability of both equipment or repair components in the coming months.
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North Winds Heating & Cooling is a full service, locally owned, Greater Lansing HVAC company. We specialize in heating and cooling repairs in Lansing and the surrounding areas. We have been serving the community for over 40 years as a family owned and operated company. Our programs are designed to help you control or reduce operating costs, enhance equipment efficiency, improve your comfort, and maintain the best indoor air quality for residential, commercial, and industrial businesses.Our high-quality products and services have given us an enviable reputation in the heating and cooling industry.
Most people immediately think of furnaces when opting to heat their homes. However, boilers provide a highly effective heat option, have a long life, can reach high heating efficiencies, and some types require little or no pumping energy. Boilers are an important part of a central heating system. They're a continuous closed loop of pipes carrying heated water (or steam) throughout your home.
You may have heard about ductless heating and cooling systems, but do you know about their advantages? The most common HVAC systems are central air conditioners and heat pumps that use ducts to deliver conditioned air throughout a building. Ductless systems are more flexible than traditional systems, because ductless systems don't use ductwork.
Reviews (9)
Kristen Price
Jun 12, 2022
We called Northwinds due to great online reviews, and feel compelled to leave yet another 5 star review! Nate came out and looked at our 20+ year old furnace and AC and give us a quote on replacing them before they gave out on us. He took the time to explain how the system works, spoke in easy to understand terms, and was not pushy in any way. He quoted us 2 different options and explained optional add-ons.
He also gave me a follow up call the week after the installation to see how things were going, to see how the service was, and to offer future support as needed. Lon and his team came to our house for the install and completed the work in 2 days. He was right on time, communicative, hard working, and did a great job! The office staff was kind, attentive, communicative, and easy to reach (unlike so many phone systems these days) We didn't get a quote from any other company because I liked the customer service of Northwinds so much, so I am not sure how they compare price-wise to their competitors.
But I will go with great customer service over saving a few bucks any day. They have won me over and I would recommend them to any family or friends that needs a repair or installation.
He also gave me a follow up call the week after the installation to see how things were going, to see how the service was, and to offer future support as needed. Lon and his team came to our house for the install and completed the work in 2 days. He was right on time, communicative, hard working, and did a great job! The office staff was kind, attentive, communicative, and easy to reach (unlike so many phone systems these days) We didn't get a quote from any other company because I liked the customer service of Northwinds so much, so I am not sure how they compare price-wise to their competitors.
But I will go with great customer service over saving a few bucks any day. They have won me over and I would recommend them to any family or friends that needs a repair or installation.
Kimberly Stier
May 20, 2022
Derek was very professional, helping me find a maintenance plan to maintain my furnace, air conditioner, and water heater at a great price. He performed the A/C maintenance required for the unit's warranty and showed me some tricks with the thermostat and a phone app for it also. Great service. Service: A/C system maintenance
Wendy Branson
Apr 21, 2022
Derek was so friendly and knowledgeable. He explained what was happening, restored our heat and we were only charged for the service call. I'm glad we found North Winds. Also, the lady that answered our initial call was also very friendly. She had a soothing demeanor which really helped since we were cold and worried.
Wallace Markham
Mar 25, 2022
Northwinds installed a new hot water heater in our home. Everyone involved in the process was very friendly and professional, especially given this happened on a Friday night/Saturday morning. The lead technician, Randy, who installed the unit was very good to work with. He explained things thoroughly and answered all my questions.
Shawn ORourke
Mar 08, 2022
Seem to be good people. Used them a few times over the years for my very old furnace. They say I should look into a new furnace. But have never tried pushing it on me. Good advice without the pushy sales people. Definitely will be the people that replace my furnace when the time comes. Services: Heating system maintenance, A/C system maintenance
J. Przytulski Jewdiful
Feb 24, 2022
Justin was extremely pleasant and professional. He answered all my questions about what was wrong with my furnace and explained clearly and concisely what he was doing to repair it. I am very pleased with the entire experience and would recommend your company - and Justin - to people in the future! Service: Repair HVAC
Diane DiPonio
Jan 30, 2022
Derek was friendly, professional, and was able to quickly discover the issues with my furnace. He checked several things, proposed his diagnosis, and had all the supplies for repair with him in the van. He answered all my questions, explained things in a way I could understand, and made future recommendations with no pressure to purchase anything. He made good notes for the file. I highly recommend the company. I was almost without heat, and he arrived just a few hours after my call. Thank You!
Brian G.
Jan 23, 2022
Called North Winds for a furnace issue (one of the coldest mornings of the season). Call answered promptly and friendly. Was able to get same day response. Technician arrived quickly. Technician was courteous, respectful of our home, competent, and honest. Will definitely use again. Service: Heating system repair
Jennifer Howard
Jan 21, 2022
Northwinds is great. Knowledge, professional, and prompt. I feel safe having Nw technicians service our equipment. We recently had Justin come out for a tune up. He was extremely thorough and courteous. He found a gas leak on our water heater and informed us exactly of what he saw and fixed it of course. Great service on the furnace and cleaned it all up, and explained I detail everything that was checked. Highly recommend!
