Lee's Heating & Cooling

Recently, I had Lee's Heating & Cooling install a heat pump system as well as a new furnace. The team of Tony, Travis, and Caleb #2 worked diligently; were particular about cleaning up after themselves; explained daily what progress had been made; and were very pleasant to have in my home. I would highly recommend Lee's Heating & Cooling!

Critical: Value paid $2079.00 for a $545.00 hot water tank, that only took 2.5 hours to install and remove old tank. a fair price should be $1200.00. We feel they over charged us $800.00

My husband and I are senior seniors(!) and we have a new in-ground pool that we've enjoyed all summer, especially with our children and grandchildren. When it started getting a little cooler a month ago, we went to turn on our pool heater, only to discover it didn't work. It appears that when it was installed, no refrigerant was added. Simple solution, right? WRONG!

I contacted Pentair, the company that manufactures the heater, and no less than five heating and cooling companies were given work orders to come fix our heater. Nothing happened. Finally last week, I received the sweetest message from Dana with Lee's Heating and Cooling, saying how sorry she was for all the trouble we've had and that they would be happy to send a technician out to fix our pool heater today.

And they did. Caleb, a very nice, thoughtful professional drove two hours from Staunton, VA, to fix our heater. He spent three hours taking the heater apart to make sure everything was working correctly, then added the missing refrigerant. He very patiently showed me how to turn the heater on and off and how to set the temperature. He didn't leave before setting it himself to the desired temperature and leaving it on.

It's hard for me to believe how many poor heating and cooling companies there are. companies that simply don't show up when a potential customer needs help. But Lee's is different. They truly care. And if Dana and Caleb represent what the other employees of this excellent company are like, no wonder they are so exceptional. Give them a call and you'll be as delighted as I am with their service.

We have used Lee's Heating and Cooling for many years. They maintain the systems on our rental property as well as our home. Caleb is always punctual and professional. They have installed equipment at both locations and they are very reasonable and thorough. I highly recommend them. Services: HVAC system maintenance, A/C system maintenance, Install AC, Heating system installation

I had the best of experiences with them! Tony was AMAZING, I highly suggest using Lee's and asking for him! He was very informative and kept me the loop of all he was doing and what the issues were. He was so wonderful to my family including my dog. Defiantly someone I would to have to all my AC work if need be in the future! 20 out of 5 stars!

Lee's did an awesome job replacing our furnace and thermostat. From the start, Enrique, Michael & Travis were courteous, knowledgeable and professional. I was given an estimate completion time an and they were true to their word. Its clear, these guys know their craft. I highly recommend Lee's for quality work, that is completed correctly the first time.

Heat went out on a weekend and Caleb came within a short period of time. He quickly diagnosed the problem and got the furnace working again. They are always timely and polite and now masked. I have never found their prices unreasonable. Would highly recommend. Services: Heating system maintenance, Heating system repair

They were on time, provided excellent service and explained everything precisely. My only issue was the $79.00 fee for 10 mins of work. I knew it going into it, but had no other options. It is extremely high priced. Other than that, they were great!

Great experience! Furnace went out, called them at 930am and they were there at 1030. Very happy with their service. Will definitely use them again.