If you want to avoid waking up or coming home to an unwelcome surprise - namely, a sweltering hot house - this season, regular HVAC repairs and maintenance are a must. And if you want to know whether emergency heating and air service might be imminent, look for these three surefire signs. Financing offered with approved credit by Wells Fargo Bank, N.A., an Equal Housing Lender. Ask for details.
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With a Team of nearly 100 dedicated and highly skilled technicians and staff, Cundiff Heating and Air Conditioning serves Customers throughout twelve counties of Virginia's Southwest and Southside. From his headquarters in Roanoke, VA, company founder and owner Jerry Cundiff directs his people with a hands-on, results driven approach to customer service and satisfaction.
In our comfort vocabulary "Service" is the most important word we use. Quick, dependable, and responsible service enables us to ensure you are warm when you need to be, and cool when you want to be, in every season of the year. To meet that challenge, we have establish our Service Call Center staffed with a team of knowledgeable and caring Service Agents who are ready to answer your questions and dispatch a Service Technician when you need it, or schedule routine service when you want it.After hours, our Emergency Hot Line answers your call overnight, on weekends, and even on holidays.
Cundiff Heating and Air offers Carrier Greenspeed products to keep the temperature in your home feeling good all year around. In addition, we offer Ductless heating and cooling systems to regulate the temperature in your home without the need for ductwork. And lastly, Cundiff Heating and Air can install a Geothermal heating and cooling system in your home that taps into the grounds consistent temperatures and utilizes this to provide your home or office with central heating and cooling.The Infinity series heat pump with Greenspeed intelligence is the first of its kind.
Reviews (9)
Scott Hippeard Md
Jan 07, 2021
I have used Cundiff for 17 years spanning two homes. In that time, they have done some good work and some very bad work. Once I had an upstairs bedroom that was sweltering hot. First technician to visit told me it was because of my daughter's fish tank/humidity. Second technician told me all of my upstairs vents were "leaky" and I needed to have some internal sealing treatment that cost around $1000.
After those measures failed to rectify the situation, and hundreds/thousand dollars later, I climbed into my attic and noted that the flexible duct leading to my daughter's bedroom had been crushed closed by a piece of rigid dryer vent pipe that Cundiff had also installed for me over top of the flexible duct. After paying Cundiff to come and replace the crushed piece of flexible duct and placing it OVER the rigid dryer vent pipe, the situation was corrected.
I spoke with management. The owner did offer to refund the cost of the internal sealing treatment, but I did not take him up on that, as I felt they did the work so should get paid. That entire episode should have been the final straw for me, but I have used them once more with bad results. I moved to a new home January 2020 and the upstairs AC couldn't keep up with set cooling levels on extremely hot days.
The first technician found nothing wrong. The second simply cleaned the coil. The problem worsened. I contacted Cundiff directly and was told to expect a call from Joe Havens Jr., which has not happened. So, several hundreds of dollars later, I have now contacted a different HVAC company, recommended by the prior owner of the home, who tells me I need a new unit.
That is what I suspected, but I wish Cundiff could have told me that two service visits and hundreds of dollars ago. Anyway, I no longer recommend Cundiff. They can't figure things out/are incompetent, charge you for "trying again" when it's their fault, and don't keep their promises to contact you when things go wrong. Use someone else, anyone else. Cundiff is not worth your time or money.
After those measures failed to rectify the situation, and hundreds/thousand dollars later, I climbed into my attic and noted that the flexible duct leading to my daughter's bedroom had been crushed closed by a piece of rigid dryer vent pipe that Cundiff had also installed for me over top of the flexible duct. After paying Cundiff to come and replace the crushed piece of flexible duct and placing it OVER the rigid dryer vent pipe, the situation was corrected.
I spoke with management. The owner did offer to refund the cost of the internal sealing treatment, but I did not take him up on that, as I felt they did the work so should get paid. That entire episode should have been the final straw for me, but I have used them once more with bad results. I moved to a new home January 2020 and the upstairs AC couldn't keep up with set cooling levels on extremely hot days.
The first technician found nothing wrong. The second simply cleaned the coil. The problem worsened. I contacted Cundiff directly and was told to expect a call from Joe Havens Jr., which has not happened. So, several hundreds of dollars later, I have now contacted a different HVAC company, recommended by the prior owner of the home, who tells me I need a new unit.
That is what I suspected, but I wish Cundiff could have told me that two service visits and hundreds of dollars ago. Anyway, I no longer recommend Cundiff. They can't figure things out/are incompetent, charge you for "trying again" when it's their fault, and don't keep their promises to contact you when things go wrong. Use someone else, anyone else. Cundiff is not worth your time or money.
Carolyn Gross
Nov 09, 2020
Just want to thank you for your excellent service repairing our AC. Brian, the technician was awesome and efficient at getting our AC working. Your company was professional from the answering the phone, to giving us a heads up with approximate arrival time of the technician. We will definitely use Cundiff Heating and air again and highly recommend them.
Arthur Ball
Jan 21, 2020
Had them come out and he said "If it works, you don't need us to come. That'll be $50." Now we have an issue and I scheduled an appointment - for which we had to wait 6 weeks! The day finally comes and the guy is a no-show after taking time off from work for this. They called but the message was too late to change anything. We are going to look for someone more dependable than Cundiff.
Ella Giron
Jun 17, 2019
Brian Chapman
Feb 09, 2019
Our heater had stopped working during the middle of a cold spell. We called Cundiff and they were quick to respond, schedule and come out to evaluate the problem. The service technician worked hard to get our older heater up and running. He was knowledgeable and took the time to explain everything that was being done to repair our heater.
Jesica Thiel
Feb 02, 2019
Our heat stopped working, on the coldest night ever! Called for an appointment, they were able to come out the next morning. Service provider arrived on time, was very friendly and professional. He changed the battery in the thermostat, and the filter in the vent, then went under the house to restart the system. Then, we had heat! He also took extra precaution to test for carbon monoxide because we have a small child. Very kind, professional and would highly recommend!
Franciskus Birley
Dec 01, 2018
Stephanie Vaden
Oct 28, 2017
Geoffrey Wexler
Apr 18, 2010
My entire a/c unit crashed on me on one of the hottest days of the year. I called a few companies who were either higher priced or couldn't get out to me that day. The Cundiff technician that arrived was very friendly and gave me a few different options, which I liked. I didn't feel he was trying to hit me over the head. Thanks again, Geoff
