When the temperature climbs into the 90's or drops into the 30's, a working home heating and air conditioning unit is an absolute necessity for your comfort. Here at Simmons Heating and Cooling LLC, our goal is to serve our customers by providing the best quality home comfort services in East Texas. We provide heating, air conditioning, heat pump, and furnace services for both residential and light commercial customers, and we are dedicated to upholding our history of historic excellence.
Whether you need a new installation, intricate repair, or just a routine tune-up service, Simmons Heating & Cooling LLC promises to provide you with the absolute best service quality, lowest prices, and friendly experience that you deserve.
Whether you need a new installation, intricate repair, or just a routine tune-up service, Simmons Heating & Cooling LLC promises to provide you with the absolute best service quality, lowest prices, and friendly experience that you deserve.
Services
Simmons Heating & Cooling LLC is proud to provide elite air conditioning, heating, and plumbing solutions in Tyler and throughout communities in northeast Texas. We are proud to be a family-owned and operated company and treating our customers right is more than just a goal-it's a tradition. We're your friends and neighbors, and we treat your home with the same attention to detail and commitment to doing our best that you would expect from anyone providing you with an important service.Simmons Heating & Cooling LLC is proud to be a third-generation family-owned heating and cooling business.
Do you have a spot in your home that never seems to be the same temperature as the rest of your house? Has your energy consumption spiked without any notable difference in your home's comfort? Does it seem like your HVAC system has to run for a lot of extra time to keep you comfortable compared to before?
Reviews (9)
Steve Short
Jun 04, 2022
Whitney Dodd
Apr 19, 2022
I recently bought a house that used to be own by a elderly lady who wasn't able to maintain the house. With that being said many things in the last two years are having to be fixed/replaced. Our ac unit wasn't fully functioning as it should therefore we called Simmons. They are fast and reliable! They came out and gave us many options; we ended up agreeing that the best option was to completely get a new system.
We picked a day to get started on the job. Many little obstacles kept popping up around how to fix the issue we had. Simmons was great about staying with the job and fixing it. The job ended up taking a few days. There was some confusion on final costs and not having all costs on invoices. Workers were even confused on what was owed. There was some mis-communication.
With it being close to the Easter holidays it even made it harder to get communication directly from managers or owner. However, I want to say that every company has mis-communication from time to time. We are all human. What makes the difference is how one/business reacts to their mistakes. Simmons jumped on this problem as soon as possible. They listen to my complaint/concern with FULL respect.
The mis understanding was addressed and fixed within minutes. I only trust Simmons in the Lindale area they always give you full respect and take responsibility for all of their actions. I will gladly continue to use them.
We picked a day to get started on the job. Many little obstacles kept popping up around how to fix the issue we had. Simmons was great about staying with the job and fixing it. The job ended up taking a few days. There was some confusion on final costs and not having all costs on invoices. Workers were even confused on what was owed. There was some mis-communication.
With it being close to the Easter holidays it even made it harder to get communication directly from managers or owner. However, I want to say that every company has mis-communication from time to time. We are all human. What makes the difference is how one/business reacts to their mistakes. Simmons jumped on this problem as soon as possible. They listen to my complaint/concern with FULL respect.
The mis understanding was addressed and fixed within minutes. I only trust Simmons in the Lindale area they always give you full respect and take responsibility for all of their actions. I will gladly continue to use them.
Kacy Butler
Mar 22, 2022
Becca Bartley
Mar 17, 2022
Brad & Michelle Richard
Mar 08, 2022
Shannon Sanders
Mar 04, 2022
Aaron Price
Feb 15, 2022
If you need your Air Conditioning fixed, replaced, repaired, or installed, you need to call Simmons A/C to at least give you their assessment. I am not going to say they are the cheapest, nor the most expensive, but I just wanted to share my recent experience for you to make your own educated assessment and to help you know what questions you might need to ask.
Our A/C had never been good; it cooled parts of the house, but it just wasn't correct. We had a home warranty that we tried to utilize which did do some repairs which included out of pocket expenses. They had always done the least they could do and it was always a band-aid fix. Simmons A/C pointed out all of the corners cut which they have since rectified (You can see some of these in the before and after pictures).
I told Simmons A/C (and a couple other companies) that I wanted their recommendation on how to fix our problem. Paul and Ansley came out, looked at everything, and gave me two options. Option 1) Remove essentially everything, including MOST of the duct work (which they found was incorrectly installed, torn, had huge gaping holes, etc.), take out the two oversized units, and replace it with a more efficient, 20 SEER system with several zones OR Option 2) Replace just a currently broken outdoor unit and they would patch the holes the best that they could.
Of course option 1 would be much more expensive than option 2 and we discussed the pros and cons of each. We wanted to do option 1 for obvious reasons but honestly could not afford it. Ansley was able to work with us and secure some 0% financing which spread the payments out and will be somewhat covered by the savings in electricity switching from 2 oversized units running all the time to 1 correctly sized unit running at a true variable zone speed.
Before going further I would like to clarify that last statement. Paul and Ansley did not just tell me that my current system was oversized. They told me that they believed it was and amidst all of the other jobs they had going on, they made time to come and perform a manual J calculation. This isn't necessarily needed in every situation, but our home is uniquely built and just needed it done to understand what tonnage was needed.
This resulted in a 6.5 TON total system being overkill whereas a 5 TON system still had about 18% remaining at full capacity. Once we agreed to everything, Ansley told me that it would be one night without A/C due to the scope of the job. We looked at the calendar and picked two days that the temperature would be modest. The morning of the work started about 9 am. Paul, Ansley, Wade, and Gary (in no particular order) showed up and went over all the work that needed to be done just to ensure everyone was on the same page.
The first thing they did was put down tarps over the carpet to protect it from getting any dirt, oil, debris in our home. They worked quickly to remove everything that needed to go. They loaded it all up on a trailer which kept me from having to deal with all of the trash. Once everything was removed, the floor was identified as being OK, but they showed me where it did have a LOT of water damage from the previous drain not being installed correctly.
As you can see in the pictures, the crumbly subfloor was replaced with " plywood and looks beautiful. This will also cover up the old hole which had a tiny vent that went to the master bedroom. The team worked quickly to run new copper lines that were sized correctly (7/8" vs the " old line that was crimped in several spots and had been "repaired" incorrectly still leaving pinch points).
The outside unit was placed on a new concrete pad and leveled. The total job took 3.5 days but we only were without A/C for the 1st night. Everyone was professional, respectful, good with our dogs, children asking them a million questions, and patient as they overcame several unique situations and solved them with the correct solution that might have taken a little longer, but was the correct way. (Full review truncated due to character limitations)
Our A/C had never been good; it cooled parts of the house, but it just wasn't correct. We had a home warranty that we tried to utilize which did do some repairs which included out of pocket expenses. They had always done the least they could do and it was always a band-aid fix. Simmons A/C pointed out all of the corners cut which they have since rectified (You can see some of these in the before and after pictures).
I told Simmons A/C (and a couple other companies) that I wanted their recommendation on how to fix our problem. Paul and Ansley came out, looked at everything, and gave me two options. Option 1) Remove essentially everything, including MOST of the duct work (which they found was incorrectly installed, torn, had huge gaping holes, etc.), take out the two oversized units, and replace it with a more efficient, 20 SEER system with several zones OR Option 2) Replace just a currently broken outdoor unit and they would patch the holes the best that they could.
Of course option 1 would be much more expensive than option 2 and we discussed the pros and cons of each. We wanted to do option 1 for obvious reasons but honestly could not afford it. Ansley was able to work with us and secure some 0% financing which spread the payments out and will be somewhat covered by the savings in electricity switching from 2 oversized units running all the time to 1 correctly sized unit running at a true variable zone speed.
Before going further I would like to clarify that last statement. Paul and Ansley did not just tell me that my current system was oversized. They told me that they believed it was and amidst all of the other jobs they had going on, they made time to come and perform a manual J calculation. This isn't necessarily needed in every situation, but our home is uniquely built and just needed it done to understand what tonnage was needed.
This resulted in a 6.5 TON total system being overkill whereas a 5 TON system still had about 18% remaining at full capacity. Once we agreed to everything, Ansley told me that it would be one night without A/C due to the scope of the job. We looked at the calendar and picked two days that the temperature would be modest. The morning of the work started about 9 am. Paul, Ansley, Wade, and Gary (in no particular order) showed up and went over all the work that needed to be done just to ensure everyone was on the same page.
The first thing they did was put down tarps over the carpet to protect it from getting any dirt, oil, debris in our home. They worked quickly to remove everything that needed to go. They loaded it all up on a trailer which kept me from having to deal with all of the trash. Once everything was removed, the floor was identified as being OK, but they showed me where it did have a LOT of water damage from the previous drain not being installed correctly.
As you can see in the pictures, the crumbly subfloor was replaced with " plywood and looks beautiful. This will also cover up the old hole which had a tiny vent that went to the master bedroom. The team worked quickly to run new copper lines that were sized correctly (7/8" vs the " old line that was crimped in several spots and had been "repaired" incorrectly still leaving pinch points).
The outside unit was placed on a new concrete pad and leveled. The total job took 3.5 days but we only were without A/C for the 1st night. Everyone was professional, respectful, good with our dogs, children asking them a million questions, and patient as they overcame several unique situations and solved them with the correct solution that might have taken a little longer, but was the correct way. (Full review truncated due to character limitations)
Deborah Langford
Aug 22, 2021
If I could give Simmons Heating and Cooling more than 5 STARS, I would give them all of the STARS in the sky! Starting with my call late on a Saturday afternoon, my call was answered in such a polite manner with eagerness on the other end to provide quick service. Within five minutes, I received a call from the service technician, Chris. He arrived twenty minutes later and determined my AC problem.
His explanation of why it quit working properly and what would need to be done to repair it was so thorough. Chris was so polite and displayed such integrity for both his service and customer satisfaction. It was such a pleasure doing business with Simmons. I HIGHLY RECOMMEND this HVAC company!
His explanation of why it quit working properly and what would need to be done to repair it was so thorough. Chris was so polite and displayed such integrity for both his service and customer satisfaction. It was such a pleasure doing business with Simmons. I HIGHLY RECOMMEND this HVAC company!
Jim Talaska
Aug 17, 2021
As the east Texas temperatures soared into the high 90's, our AC unit stopped working! Since we had used Simmons Heating and Cooling during the February winter storm and were very pleased with their service, I gave them a call. What I didn't expect is that they would be at my house trying to solve the problem within a few hours. When it became apparent that the main board was defective and needed to be replaced, they began the search for the part.
They found one in Dallas, but would take several days to be delivered. However, due to the extreme August heat, Simmons told us they would send one of their employees to pick it up so our unit could be repaired as quickly as possible. Within a few short days of our unit not working, our house is cool and comfortable. We have also chosen to sign up for their yearly maintenance service and feel confident that Simmons will be the company we call for any future heating or air conditioning needs.
They found one in Dallas, but would take several days to be delivered. However, due to the extreme August heat, Simmons told us they would send one of their employees to pick it up so our unit could be repaired as quickly as possible. Within a few short days of our unit not working, our house is cool and comfortable. We have also chosen to sign up for their yearly maintenance service and feel confident that Simmons will be the company we call for any future heating or air conditioning needs.
