Blue Ridge Heating & Air COND

Super work, took care of installing our new AC on time, had it done and cooling in no time. We would use them again and highly recommend them. It all went so well from the first call to the finish. Can't thank them enough. Service: Install AC

Jeremy was our technician with BR HVAC and he arrived promptly after calling, went straight to work diagnosing our problem with one of our home AC units. He was thorough, professional, and answered all of my questions. Jeremy also checked and serviced my second AC unit, at our request, without issue, finding we needed more Freon in that unit for it to be working optimally.

The fees for all of this was nominal compared to what it could have been had the problem been more serious. I'd rather pay for adequate Freon now, than to run low and cause compressor issues in the future which are far more expensive to replace. Thankful I chose Blue Ridge HVAC for our service needs. Highly recommend!

Jeremy is an outstanding employee and deserves a pay raise. your lucky to have such a great, kind and knowledgeable young man. You'd be blessed to keep him into retirement. ( Ms Rhonda is so wonderful with the customers also. she's a keeper!.) Customer service with a smile and a handshake that still means something. We will not hesitate to use your company again and will recommend you far and wide. Thank you, and you should be proud of your most valuable assets.well done

Jeff is the one who did our service. He was a super friendly, nice guy! Our AC hadn't been cooling as well as it normally does, so he walked me through all the possibilities of what could be wrong/broken, explained things thoroughly, and answered all my questions. Very pleased with the service and will absolutely use them again in the future.

Dealing with blue ridge heating and air was great. Tech showed up to my home on time, gave a thorough assessment of what was needed, along with recommendations. Even with the bad news, it was expected - the knowledge and rapid answers of the questions I had, not having to call someone etc. This guy knew his stuff. Nice to deal with true professionals.

This was my first time using Blue Ridge Heating and Air! I called just for a service maintenance to make sure my air conditioner would be in good working order for summer. The technician was on time, very efficient and knowledgeable. Thank you and I will continue to do business with them! Service: HVAC system maintenance

Blue Ridge Heating & Air services all of our HVAC systems, our pellet stove, our gas logs and even ran a gas line to our kitchen and installed our new gas range. Their technicians are excellent in their craft; very knowledgeable, skilled and personable, too. While pricier than some of their competition, I value the reliability, responsiveness and quality of service that Blue Ridge provides.

Very nice company and repair technician, but incredibly inflated overpricing. The part I needed is listed online as being $25 and they charged $173. I won't be calling them again. Response to owner's comments below: For clarification, I paid $173 plus the $109 for the service call. That means I am paying $267 for an hour of labor (Deducting for the $25 part).

This was not emergency service, it was a scheduled maintenance call. I am prepared to pay an appropriate hourly rate of labor. I am not new to home ownership and I understand the value. I don't consider this to be within range. Other consumers can make their own decisions.

I really appreciate Blue Ridge Heating and Air coming out to perform a maintenance checkup on all 3 of my units inside and outside the next day after my initial phone call. The technician was very efficient, knowledgeable and made everything easy. I work in my home and there was quite a bit of chaos going on at the end of the visit when important topics needed discussed and he handled it like a champ! Looking forward to doing business with them going forward!

Cory was very knowledgeable and professional. He found the problem with the thermostat and had it fixed quickly. He made sure everything was working properly before he left. Service: Thermostat repair

Installed a whole house generator. Great job at a great price! Also offered 0% financing for 4 years. Highly recommend! Free estimate as well!

Called them in the morning when I realized I didn't have heat and by 3 pm the same day I had a guy come out and fix it. Great service! Service: Heating system repair

Had a problem with hot water heater. Chris was fantastic. He was professional and knowledgeable. He did a great job and at a very reasonable cost. Very highly recommended. Service: Ductless heating and AC services

Their technician was on-time, courteous, honest, and concise. He did the maintenance check on all of our systems, made a small repair on our gas logs, and installed a UV light kit on our basement unit because of some bacteria in the unit. We will continue to use Blue Ridge Heating and Air for our residential heating and air needs! Service: HVAC maintenance

Our service tech was great! He was kind, efficient and professional. We needed our gas logs repaired and there seem to be very few companies in the Roanoke area that could do the job. We are thankful Blue Ridge Heating and Air could get the job done! Service: Heating maintenance

Very pleased with quick, friendly and professional service. Blue Ridge Heating and Air installed our system over 20 years ago and has taken care of check ups and service since. Motor in air handler is going bad and service was able to confirm bearing problem. At our request, service was able to quote price for a complete new system as well as install date.

All of this was done in less than one hour. Quick, complete and totally acceptable. Will update shortly concerning complete install of replacement system. Thank you Blue Ridge Heating and Air.

Clayton's efforts were excellent in every respect in replacing a filter grill and putting in 2 one year filters. I especially appreciated his determination to secure a filter when one was not the appropriate size and finish the job by the end of the day. He was courteous, professional and very conscious of attention to detail. He represented Blud Ridge Heating and Air very, very well.

Appreciated these folks working me into their schedule much more quickly than my gas company could. Needed a wall-mounted gas heater serviced, b/c it was acting up. Technician was on time, super friendly, and efficient. Diagnosed the problem quickly, did the work, and the heater is already working much better. Will definitely go back to these folks for future HVAC and gas heating needs!

Always use Blue Ridge. They are professional, explaining every detail of what needs to be done. The service technician arrived on time and completed the work promptly. Their prices are fair and they do not try and up sell unnecessary parts and device. I have always been happy with Blue Ridge and will continue using them for all my Heating and Air Conditioning Need.