Valley Heating & Air Conditioning

Jacobi is great. He appreciates his customers and he really really tries to get it right.

Very fair pricing, very quick to install air conditioner and hot water heater, curtious, left my home clean and my yard and drive way clean. I loved the experience.nothing negative at all.great experience and great company!

A & H Valley did a great job with our boiler installation even after a few hiccups. First they came and installed a tankless boiler to replace the old boiler and gave me a great deal on it. However, the new tankless, high efficiency boiler ended up being a pain in the neck. It would shut off for no reason with different error codes. I contacted Jacobi and he tried to fix it, but it didn't work.

I also had other professionals from the manufacturer come out and look at it, but no one could get it to work right. It was annoying having the boiler turn off randomly, no heat in the house. But Jacobi committed to getting it right, so after some time of back and forth, figuring things out, he came and replaced the tankless boiler with a new, regular boiler. This one works great, heats up great, and no issues after like 4 months running. Thank you for seeing this through.

When we found out the split unit they installed had a manufacturer error, Jacoby did a thorough job of finding a solution, connecting with LG, and eventually replacing the unit. Appreciated that he followed though on getting it fixed even though it was a complicated issue. Service: A/C system maintenance

A&H installed a new furnace in the condo I recently purchased in November of last year. Less than 6 months later, it has malfunctioned. I called to make an appointment and the lady was very friendly. We had a two hour window, from 3-5pm. At 4:45 the tech called and said he was leaving Erie. We live in Thornton and by 6:15 he still had not arrived.

I called their dispatch and she said he was on the way, but would call and find out exactly where he was. Never heard back from her. So at 6:30 I called back and cancelled my appointment. I left work early, to ensure I was there on time for the tech to do his thing. Brand new heater still doesn't work. So unprofessional. I would steer clear of this place when thinking of your HVAC needs.

Jacoby and his crew were Great! My A/C went out in the middle of July, I called them on a Wednesday morning they diagnosed my system that afternoon, my A/C was up and running Friday at 6:00 PM. Working Great! for thousands less than I was quoted from other HVAC companies quoted.

Excellent Service all around. I needed a motherboard replaced. I was expecting the worse by the look of the damn thing. Jacoby was great. He told me the issue, suggested a solution, ran back to the shop and grab what he needed and returned in no time. He even offered a temporary solution if the correct part wasn't there. I had heat in no time. Overall great service, great price. Happy customer.

A & H came out to my home in Lochbuie to proform a standard inspection and certification on our A/C and heater for our house sale. My wife and I were very happy with their work and was very pleased when they sent Jimmy back out to address an issue we thought we had. It turns out there was nothing wrong but we needed to add a filter to a vent that was pulling in air and vibrating very loudly.

As embarrassing as this sounds Jimmy was very nice and humble about my mistake! Needless to say I would not hesitate to call them back to do more work for me in the future! Thanks guys! Also there rates we very reasonable!

THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! Sorry for starting my review so boldly but it is the truth. We went to them looking for a part for our furnace. We brought the part with us so they could compare and give us the correct one. Wouldn't you know, when I got home and put in the part it didn't fix the issue so I called out a professional.

When the professional came out I told him what troubleshooting steps I had taken and showed him the part I purchased. When he looked at it he was shocked! He asked where I had got it from and I told him A & H Valley Heating and Air Conditioning. He told me that the degree on the part was extremely high and this could have caused a FIRE IN MY HOUSE!

When I came to return the part to Valley they told me they couldn't return it. My issue with this is their lack of knowledge on equipment. They sold me a part that had no business in my furnace and could of caused major or harm or DEATH to my family. They could of sold me a part to a car for all I knew and wouldn't take it back. This company seems pretty petty and doesn't care about their customer.

Thanks Valley for causing me to spend more money and for your lack of professionalism and overall customer service. You won't be getting mine or anyone I know's business in the future. You can keep the 42 dollars, you obviously need it more than my family does. P.S. The secretary at the counter should not be diagnosing furnaces if she is not certified and my next stop is the better business bureau.

The service tech (Jacoby) was at my house within an hour of calling, on a Sunday night nonetheless. He was very professional, clean and knew exactly what was going on with my furnace. Great job! I will definitely use A&H valley again and would refer them to a friend.

We used to love dealing with A&H Valley Heating & Air Conditioning until lately. We called on a Sat. because our attic fan went out during the hottest days of the summer. We were told someone would be there Monday. No one Monday, called on Tuesday, no one Tuesday, called on Wednesday. Still NO ONE came, no one called (they said they did but didn't tell us so we weren't home). Then I looked them up on the BBB and saw they had a D rating. Have a new person servicing my home now. Much happier now.