Simple Energy

Great company. They came to fix my leak the same day I called which is almost unheard of these days. Derek the on call guy was GREAT! Would highly recommended Simply Energy.

Came to house to look at potential project. Never received quote despite reaching out 2-3 separate times.

On the day of my last heating fuel delivery, their price was 56 cents higher per gallon than the local competitors prices. Shop around before going with this company for fuel delivery.

Dalton, Caleb and Chris were very polite in explaining to my wife as they worked through out the house and were efficient and cleaned up after themselves. We enjoyed their company! Good job guys!

At 2:30am Our furnace stopped working. We called Simple Energy and got excellent service. By 4:30am our heat was back on. Thanks for keeping us warm!

We weren't even customers (yet) and John sat on the phone with us for a half an hour, after hours on a weekend, to figure out why our water heater wasn't working. He helped us fix it over the phone! Thanks John! :-)

The company sent Rick over to do the annual service on my Fujitsu mini-split. He tended right to business and did a very thorough job of cleaning and servicing the unit. My appointment was for 8 am and he was here on the dot. Great service at a decent price.

Called this morning for a plumbing issue. I am not a regular customer, but the customer service was top notch. they came in cheaper than the quotes price. they were there hours earlier than originally expected. Thanks to Aiden and Jenny and the plumber whose name I do not know. I have running water again.

I noticed my oil tank was empty on 2/24, I called Simple Energy at 8:10am on 8/25 by 8:20am a Simple Energy truck was at my house filling my tank and then the driver came in to make sure my boiler fired up and ran properly. Fantastic Service

We recently lost heat. We called at 6 AM in the morning when we found out. We were told that someone would call us back and set up a time to come and fix it. At 10 AM I had not received a call back and I called again to explain that I still did not have heat. They said that someone would be out at 1PM. At 2PM no one had shown up or called to say they were on the way.

At 230PM I called yet again. I was transferred to 5 different people. The last person I spoke too, told me that nobody knew we did not have any heat. They then said that someone would be out to fix it as soon as possible. By 345PM my house was less than 53 degrees and nobody had called or showed up. I decided to call another plumber to fix the problem so my 1 yr old and I did not have to drive to a hotel for the night. Mill Hollow Plumbing and Heating was there in 30 min and fixed the problem.

At this time, Simple energy had not called me back. I decided to call them back to tell them that I no longer needed their services but also found out that they still did not have a time slot to come and fix my heat. Simple Energy gave terrible service for a true emergency.

I switched propane suppliers from a larger company to locally-owned Simple Energy and I couldn't be happier. They are always reliable and so nice. If I ever forget about a payment or an appointment, someone from the office just calls and we resolve it without issue. It feels so different than trying to deal with call centers and completely impersonal service you get otherwise. The negative reviews I see on here are completely opposite of my experience.

Simple Energy has done emergency heater repair for me in the dead of winter, they had an electrician out to my house same day when my Septic pump stopped working, and they have always been awesome to work with as well. Thank you!

These folks are great! Had a major issue with my Viessmann Boiler that even the company rep couldn't figure out. I called Simple Energy and they resolved the issue enough that at least my house is a little warmer. While I am at it. their customer service for propane delivery is fantastic as well. 2019: Still great! I read the other reviews, sometimes even the best companies can be off. Sadly complaints are more motivating to post than complements. I recommend giving Simple Energy a chance.

They lost my appointment. Like I never called. When they didn't show, I called. No concern that I had taken off work. No concern that my appointment had been lost on their end. If they do show tomorrow, I'll update the review. For now, I miss Roger Carpenter and may have to say goodbye to Simple Energy. Update - They did show and do a good job. The technicians are competent and good. Their customer service.