First Call Heating & Cooling

Kevin was professional and on time. Had our AC maintenance done quickly and answered all my questions. We always know we can count on First Call to do a great job! Service: A/C system maintenance

Kevin was so very nice and I would highly recommend First Call because of him. He was prompt, very professional and made my day.fixed my heat and I will definitely be getting an estimate and my work done with this company, when I replace my furnace in the next year. Do not hesitate in calling them and know you are in great hands! Thanks so much Kevin! You ROCK! :-

We called First Call to fix an unknown issue with our furnace. As it turned out, another company who we hired to do a tuneup wasn't thorough. First Call scheduled a technician to come out quickly. They even offered us a same day appointment. We scheduled for the next day, and the technician was on-time, friendly, and very patient with our 2 year old who was very curious about all the tools. And he was wrapped up in about an hour. We'll definitely be calling them for any future heating needs.

Kevin was prompt, professional, knowledgeable and explained everything in terms we could understand. A true asset to the First Call Heating & Cooing family. Will definitely use them in the future and spread the word! Thank you for such prompt and excellent service. Service: Heating system repair

We just purchased a new home and soon discovered that our furnace wasn't preforming well. On cold days, our furnace couldn't heat our house past 63°, one day when the weather dropped to -11°, our furnace had a hard time getting the house warmer than 57°. Since my wife had a great experience with First Call in the past, we decided to give them a call.

The first technician was great, he checked and cleaned the furnace, everything was great but it didn't fix the issue. A few weeks later I called back and they offered a free 30 day call-back service. The second technician, Joevani was there in no-time. He was very knowledgeable, he even noticed one thing that the first technician must have overlooked.

There were a few reusable pre-filters that were in our furnace as well as the replaceable filter. One filter that he took out was gross and wouldn't show any light through it, he explained that you typically only use one or the other, but not all three. Since taking those out, our furnace sounds brand new and is pushing air much better. Also proud to report that it's only 7° degrees outside and our house is sitting at a comfortable 70°, thanks First Call.

Our inducer motor went out in the middle of the night with the temperatures in the mid teens. They were able to get someone out within a couple hours, assess the issue, and get the part ordered next day. Unfortunately this happened on a Friday so the "next day" wasn't until the following Monday, but they borrowed us space heaters over the weekend to keep our house warm and get us through.

They were back out Monday as soon as the part came in and had us up and running again in less than an hour. Very quick and professional and everyone in the company was very responsive during the entire process. Their pricing also seemed very reasonable based on what I saw the part cost alone online. Definitely worth it.

We can always count on good service from First Call Heating & Cooling. Have used them several times for routine tune ups of Furnace & AC. They also installed a new furnace for us 3 Years ago. All jobs where done quickly and efficiently and their technicians are friendly and knowledgeable. Don't hesitate to give them a call! Service: Heating system maintenance

Our furnace went out late at night. I called and within an hour they had someone at our home. The technician was very proficient and kept me well informed. Very satisfied with this service to the point that we are switching to First Call for all our heating and cooling needs. Service: Heating system repair

Service was great! They called me to remind me that our annual tune-up was due.nice to not have to remember that. Tech was on time and professional. Service plans were explained well and are easy to understand, but I felt no pressure to purchase. Definitely recommend. Service: HVAC system maintenance

Professional and thorough! Nice gentleman! Looking forward to our next maintenance visit.

Probably the best experience I've ever had with a home repair despite being without heat for 24h on a night where temperatures dropped to 10F. Our heater stopped working and I called First Call ( it was my second call but really happy I found them :)). 2 service cars arrived within 2 hours and earlier than scheduled. They quickly assessed the problem but our exhaust pipes had to be replaced which did not happen till the next day.

The installation team was supposed to arrive the next day at 2pm but I got a call shortly after I scheduled it and they came at 10AM instead. They worked extremely fast and clean everything was fine in less than 2 hours. These guys are true professionals and everyone we interacted with, a total of 6 people that were in our home over 2 days were very nice, respectful and knowledgeable as well as patient to explain the situation to 2 women which is a great plus. I've had horrible experiences in the past with being taken advantage of. Highly recommend them!

I was very satisfied with the service I received today from First Call Heating and Air Conditioning. The technician was very professional and explained what the problem was and how he was going to fix it.

First Call came to do the maintenance on our furnace. He was on time and explained all the processes he was doing. I was pleased with the explanation, the outcome and the fee was reasonable. I will continue to use First Call for my furnace and air conditioner. Service: Heating maintenance

Andrew came to my house to take care of an issue. He is very very thorough and treats your HVAC system like it's his own. He explains every detail of what he finds wrong, how he repaired it and goes into more detail about how everything is affected by issues that he found and or repaired. Services: HVAC maintenance, HVAC repair

Kevin was great, very personable and had a sense of humor. Can tell that he enjoys his job. Kept us informed of what he was doing. Did not appear rushed. Would recommend First Call for service needs. Service: Heating maintenance

Scheduling a date for service was quick, effortless and pleasant. When the day arrived Andrew was very punctual and professional in appearance as well as demeanor. While working Andrew's communication, knowledge and openness regarding my furnace was an appreciated up-to-date breakdown of its performance and longevity status. He also spoke with me regarding part replacement if the time comes and an option to change my current filter to another.

When I thought ahead and had questions about purchasing and installing a new furnace and air conditioner Andrew was happy to answer. Very nice how he explained upgrade and performance comparisons between newer and older models. I was happy that I had First Call provide service the first time and even happier after this experience.

Great response to our initial request for a service call on our older central air conditioning system. The service tech, Joevani, was great, and tried to fix the equipment first before replacing. When the new part did not fix the issue (and ruined the new part), there was no charge for the part. The service call for the air conditioner included going over our furnace--a previous First Call purchase we've been very happy with--to check its current condition and ensure it's ready for winter.

The estimator for the replacement was also very good, prompt, informative, and talked us through various options--which turned out to be very helpful when our first choice turned out to be unavailable (2021, the year of scarcity, right?). We were able to immediately make an informed selection on another option. The call for the installation was also fast and the installers very professional. All in all, we were VERY pleased with First Call. Responsive, prompt, professional, did a clean and neat job, and the price was very good. Sincerely recommend!