White Heating & Air Conditioning has provided knowledgeable, affordable heating and cooling services to Billings and the surrounding area for over 20 years. We are a full service HVAC company, and we take pride in featuring some of the best technology in the industry. Our HVAC services include installations and repairs for furnaces and central air conditioners, designs for custom projects or new construction, and geothermal heating installations. We also offer solutions for indoor air quality including duct cleaning, humidifiers, and air filters.
Services
In addition to installing HVAC systems, we service almost all major brands of furnaces, A/C units, and fireplaces, even if we didn't install the unit. And our repair services are available 24/7, so you can stress a little less if your furnace stops working on a cold Sunday night. Please contact us if you are in need of repairs.
HVAC is an acronym for heating, ventilation and air conditioning. The heating process increases the temperature of your home's air, bringing it to a warmer level during cold winter months. The process of ventilation constantly exchanges indoor air with air from outside, providing healthy air quality inside your home.
Around here, the weather can be extreme - both cold and hot. Montanans spend the winter cranking the heat, but when those summer heat waves hit, all we can think about is the frosty air from the colder months! With one of our effective, high quality air conditioners, you can enjoy cool temperatures inside your home or business even during the hottest days of August.
In Montana, winter is never very far away. Be prepared with a furnace that fits your space and your needs. At White Heating and Air Conditioning, we are proud to install high-quality, efficient furnaces by Lennox. Every space has different heating needs, and we have furnaces for every application. Whether you're focused on great value, incredible efficiency, or quiet heat, we can recommend and install the furnace you need. Get in touch with us and we'll choose the best possible furnace for your home, office, or unconventional work space.
Reviews (14)
Tom Lutke
Jun 24, 2022
We contracted with White to replace our heating and A/C and clean our vents. Their pricing was very competitive. Two techs arrived on time on installation day. They were conscientious about floor protection during the installation installing drop cloths. I had installed a humidifier a couple years ago and the installer cleaned up my installation on his own initiative adding extra clamps and doing other "tidying up" chores. I highly recommend this company for your future HVAC needs.
Elijah Goll
May 30, 2022
Normally I do not write negative reviews, but my experience with Whites has been that bad. My humidifier was not working properly (some steam, but not much) so I called Whites to send someone to troubleshoot it. The tech they sent out told me upfront, "I don't know much about these things". After spending about half an hour on the phone with Aprilaire, he told me that they said I needed to replace my humidistat.
Thank goodness I knew enough to know that my humidistat was working fine, otherwise I would may have gone down a rabbithole of unnecessary repairs. After the tech left I called Whites and politely let them know that I would not be paying for the humidifier service call because they sent over a tech who did not know anything about humidifiers. Then I called Air Controls (Which I recommend you do from the get-go); they sent a tech over who quickly diagnosed the problem (It needed 240V instead of the 120V we had plugged into it).
I upgraded the voltage and my humidifier works great! Back to Whites. I received a bill for the service call. I called them up and politely informed them again that I would not be paying the bill and why. The lady who I talked to was nice and said no problem they would get that taken care of. Next month I got another bill. I called again, and politely let them know I would not be paying and why. Again, "no problem".
When the third bill arrived, and I called for the last time, they made me talk to someone who, if I recall, was a customer service manager. He was belligerent and insisted I pay the bill, because it was for a service call, and they DID do a service call. No matter that the tech they sent knew nothing about humidifiers and recommended unnecessary work.
I was not so polite with this gentleman; at this point I was mad at the nonsense of the situation. Well, maybe I should have been nice to the customer service guy. Whites sent the bill for $98 (plus $4 interest LOL) to a collection agency. Here's the kicker: dealing with the agency was a better experience than dealing with Whites! They were competent, reasonable and helpful, which is everything that Whites is not.
I recommend you avoid using Whites if you possibly can. (Edit) Based on the response to this review, Whites wants to appear reasonable. They are not. If they were reasonable they would have apologized and canceled the bill when I first called. Instead they tried to push a second service call on me. For free? What a joke. Giving someone terrible, possibly fraudulent service (selling me hardware and work I don't need) and then expecting them to give you a second chance is unreasonable. I will be filing a complaint with the BBB.
Thank goodness I knew enough to know that my humidistat was working fine, otherwise I would may have gone down a rabbithole of unnecessary repairs. After the tech left I called Whites and politely let them know that I would not be paying for the humidifier service call because they sent over a tech who did not know anything about humidifiers. Then I called Air Controls (Which I recommend you do from the get-go); they sent a tech over who quickly diagnosed the problem (It needed 240V instead of the 120V we had plugged into it).
I upgraded the voltage and my humidifier works great! Back to Whites. I received a bill for the service call. I called them up and politely informed them again that I would not be paying the bill and why. The lady who I talked to was nice and said no problem they would get that taken care of. Next month I got another bill. I called again, and politely let them know I would not be paying and why. Again, "no problem".
When the third bill arrived, and I called for the last time, they made me talk to someone who, if I recall, was a customer service manager. He was belligerent and insisted I pay the bill, because it was for a service call, and they DID do a service call. No matter that the tech they sent knew nothing about humidifiers and recommended unnecessary work.
I was not so polite with this gentleman; at this point I was mad at the nonsense of the situation. Well, maybe I should have been nice to the customer service guy. Whites sent the bill for $98 (plus $4 interest LOL) to a collection agency. Here's the kicker: dealing with the agency was a better experience than dealing with Whites! They were competent, reasonable and helpful, which is everything that Whites is not.
I recommend you avoid using Whites if you possibly can. (Edit) Based on the response to this review, Whites wants to appear reasonable. They are not. If they were reasonable they would have apologized and canceled the bill when I first called. Instead they tried to push a second service call on me. For free? What a joke. Giving someone terrible, possibly fraudulent service (selling me hardware and work I don't need) and then expecting them to give you a second chance is unreasonable. I will be filing a complaint with the BBB.
Patrick M.
May 25, 2022
Tina Renner
May 04, 2022
Debra Knowles
Apr 23, 2022
Daniel Turnquist
Mar 17, 2022
I contacted them when by furnace would not work on a Saturday. I was contacted in a 1/2 hour by the technician Ray and he walked me through the diagnostic process on the phone. We got it working again within 10 mins in the phone. I am so grateful for the service and insight that Ray offered. Service: Repair HVAC
Laura Boyer
Feb 22, 2022
White Heating has installed HVAC on our new Construction homes and repairs on rentals for years. They are always on time and provide a good quality product. Services: Install thermostat, Install AC, A/C system maintenance, HVAC system maintenance, Repair HVAC, HVAC duct & vent cleaning, Installation, HVAC duct & vent installation, Thermostat repair, A/C system repair, Heating system repair, HVAC duct & vent repair, Heating system installation, Heating system maintenance
Casey Marlin
Jun 07, 2021
White has been responsive, professional and thorough from our first interaction with them. They installed a propane fireplace insert for us and did a beautiful job. The day it was scheduled to be installed, we had 2 other contractors scheduled for the same day but for different services. White was the only one of the three to show up on time and get the job done.
Linda Fox
May 17, 2021
White Heating is probably the best company in Billings, bar none. Their customer service is off the charts! Alex went out of his way to help me get my new fireplace (that they installed) up and working. Luke did an amazing job installing my new gas fireplace. All of their employees are very professional and helpful. You can't go wrong using White.
Lynn Glock
Mar 21, 2020
Linda B.
Mar 09, 2020
Absolutely love this company! The office staff is super nice and the technicians are over the top helpful and very nice! Alex spent extra time taking care of us and the new fireplace we had in our new home. It looks fantastic now and works perfectly. He was fabulous and wanted to be sure everything was done to perfection. I would use this company for all my heating, air conditioning and fireplace needs! Linda B
Tauni E.
Mar 31, 2019
Excellent customer service. Alex spent 2 hours on the phone helping us when we couldn't get the pilot light to work on our propane stove that was purchased from White Heating. When we couldn't troubleshoot the problem by phone, Alex came to our house on his time off & fixed the pilot light for free. Thank you Alex.
Ron P.
Oct 11, 2018
Scheduled White HVAC to do check of 2 gas fireplaces prior to winter use. No problems found, cleaned glass, checked for gas leaks, and explained safe operation. Was here about 1 hr due to going back and forth to truck at least 4 times. Then proceeded to charge me $215 ($130 for "service call" and $85 for "miscellaneous repairs".) This is a bunch of crap. We will not be using White HVAC in the future.
Brenda R.
Mar 16, 2018
Super thrilled with the service. I own a house in Lakeside, MT that is undergoing a remodel. I needed covers for the round ceiling vents in the basement. Stopped by on a whim to see what solutions they might have. They showed me the most up to date covers that slide in and attach to the pipe. Super easy to install and they look great. I really appreciate working with professionals that are willing to help and offer a solution.
Keep in mind they did not have to even offer up anything. I did not buy a furnace from them nor have they ever serviced the home. The covers are $12 each. They look beautiful.
Keep in mind they did not have to even offer up anything. I did not buy a furnace from them nor have they ever serviced the home. The covers are $12 each. They look beautiful.
