As a Richmond, VA home or business owner, the last thing you want to worry about is your heating and air conditioning system. These are things you should be able to take for granted. Nothing is more stressful than when your comfort is lost or compromised due to a problem with your air conditioning or heating system. Heating, air conditioning, (HVAC) and refrigeration systems consist of many mechanical and electronic components such as motors, compressors, pumps, fans, ducts, pipes, thermostats and switches.
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At Midlothian Mechanical, Heating & Cooling, Inc., we're here to "worry" about your home or business comfort systems-so you don't have to! By providing you with state-of-the art equipment, parts and the highest standards of professional service, you can feel confident that even if you do experience a problem it will be solved quickly, effectively and affordably, GUARANTEED! We understand that you, our customers, determine whether we succeed or fail. That's why we always put the customer first.
Don't let the weather outside ruin your day. Be sure that your air conditioning is running properly and efficiently so you can come home to a cozy atmosphere-one you don't have to worry about being too cold, too hot, or just plain uncomfortable. Let us at Midlothian Mechanical install and service your Residential HVAC Heating system.
Whether you need a new heat pump, A/C unit, temperature control system, a Air Conditioning unit serviced or repaired, or anything else related to the residential Air Conditioning systems; we at Midlothian Mechanical are the ones to get the job done. We do it as quickly, efficiently, and painlessly (for you) as possible.
Worried about your heating and air conditioning system? Or are you just the type of person who likes to be prepared for the consequences of inclement weather? Consider our signature service agreement for heating & Air Conditioning maintenance to keep your system up and running all year long and be one of the first on our schedule when your system malfunctions!
Reviews (17)
D. Ferguson
Jun 06, 2022
Critical: Professionalism, Quality Their workmen will repeatedly litter on your property and have no regard for cleanliness. Thus far I have watched them litter an invoice, a Wawa coffee cup used for tobacco spit, the lid from said cup, boot covers, packaging foam, and a few other sundry items. I'm tired of picking up their trash.
Shane Parrish
May 17, 2022
Midlo Mechanical was very responsive from when I first submitted a request on their website to when they arrived at the door on time. Patrick is a very thorough technician and walked me through exactly what was going on with our A/C system. I will use them again and I highly recommend them. Shane P. Service: Repair HVAC
Shirley Stover
Feb 19, 2022
My gas service had been shut off due to a detection of a leak somewhere in my house, and had had another company come out to tell me it may cost thousands of dollars plus a terrible mess in my home to get it found and fixed. Midlothian Mechanical came out the next morning, found the leak AND had fixed it in about 6 hours, at a very reasonable cost to me, not to mention not tearing up my walls.
Their owner, Kevin Kirsh, and his technician Patrick, were both professional and caring about helping me get this problem addressed in a timely and affordable way. I highly recommend them for any of your heating and air conditioning issues!
Their owner, Kevin Kirsh, and his technician Patrick, were both professional and caring about helping me get this problem addressed in a timely and affordable way. I highly recommend them for any of your heating and air conditioning issues!
Mike Meacham
Feb 03, 2022
Tim Tmer Merriman
Aug 09, 2021
Jacqueline Lawrence
Jul 16, 2021
Midlothian Mechanical did an awesome job from beginning to end. The customer service they provided to me was phenomenal starting with the initial telephone call. They talk to me on a professional and compassionate level. The owner of the company took the time to explain to me all my different options and his best recommendations, he arranged for a service technician to come to my home within 48 hours. Patrick was the service technician that came to my home.
He did an awesome job! He was very friendly and professional. Patrick explained to me everything he was going to do and why he was doing it. Patrick even took time out, to teach me about certain parts of the AC functions. I highly recommend Midlothian Mechanical to service your AC.
He did an awesome job! He was very friendly and professional. Patrick explained to me everything he was going to do and why he was doing it. Patrick even took time out, to teach me about certain parts of the AC functions. I highly recommend Midlothian Mechanical to service your AC.
Maliha Hassan
May 05, 2021
A great company to work with. Starting from making my appointment to the technician who came out and resolved our HVAC issue, I observed great deal of professionalism and excellent customer care. Patrick was a delight to work with. He was very thorough and kept the diagnostics going until he found the actual issue. This was something that our home warranty company failed to notice and was unable to fix. I would highly recommend Patrick as well as Midlothian Mechanical to anyone for their Heating and HVAC needs!
Nidal Mahayni
Feb 12, 2021
A company is great because of its employees. What places Midlothian Mechanical at the top of my list and why I would happily recommend MM to my friends and neighbors is my experience with Mr. Patrick, a professional in HVAC and just a good man. Mr. Patrick is detailed oriented, meticulous, attentive and knows what he's doing with all those modern tools that check temperature air flow and safety shut off valves and all the things he checks. Mr. Patrick always has a positive can do attitude. Mr. Patrick, in my opinion, makes Midlothian Mechanical great because I depend on Mr. Patrick, and by association makes MM a reliable company to call when in need.
Melly Tru
Mar 25, 2020
Have used Midlothian Mechanical for years at my place of work. We just bought a new house and they were our first call, and the only one needed for HVAC and furnace maintenance. Punctual, professional, excellent customer service. Patrick took his time, and explained things perfectly so we understood how our system works. Their office is a delight to talk to also, which is a lost art when it comes to excellent customer service. We greatly appreciate Patrick's thoroughness and knowledge! Wonderful company all around for home and business. Thanks again for your wonderful service!
Dean & Bettye Martin
Feb 10, 2020
We have been using Midlothian Mechanical for a few years and have been pleased with their professionalism, punctuality and quality of service so much that we opted to have service contracts with them for our heating and air conditioning units and most recently our whole house generator. We choose to ask that their tech Patrick be our "regular " as he meets ALL our needs and it makes a big difference to us having the same tech coming each time.
Gary D.
Dec 06, 2019
MM is a great full service company! Patrick came by today for our bi-annual visit. Super nice; super efficient We have used MM for years and always ask for the same tech when we can This was Patrick's second visit and we certainly will ask for him again. We strongly recommend Midlothian Mechanical for any hvac needs; and also for plumbing issues. They have replaced our gas hot water heater several years ago. Thanks! Gary
Alena S.
Oct 30, 2019
Janice N.
Jul 03, 2019
I paid for an annual maintenance contract with this company last year on the advice of a neighbor who worked there. When the employee came to perform maintenance on my two hvac systems he literally did nothing. I gave him furnace filters which I had purchased and asked him to replace the filters while he performed his "maintenance". He didn't even do that.
He merely left the new filters on top of the hvac units. I called to complain and said I didn't want to continue my relationship with them even though I had paid for the whole year, I didn't want my 2nd visit, I was told I had to write a letter explaining my reasons. I just gave my reasons over the phone. Today, I received a bill for another year.
When I called, I was told again that I had to send them a letter to cancel or they would mark my account "delinquent". At this point I am feeling harassed by this company. They can keep the money I have already paid them for services they never performed, all I want is for them to leave me alone.
He merely left the new filters on top of the hvac units. I called to complain and said I didn't want to continue my relationship with them even though I had paid for the whole year, I didn't want my 2nd visit, I was told I had to write a letter explaining my reasons. I just gave my reasons over the phone. Today, I received a bill for another year.
When I called, I was told again that I had to send them a letter to cancel or they would mark my account "delinquent". At this point I am feeling harassed by this company. They can keep the money I have already paid them for services they never performed, all I want is for them to leave me alone.
Scott S.
Feb 25, 2019
I haven't had a working heat pump since January 6th and now it's February 25th. There has been a problem getting my part that is under warranty. Between January 6th and now they have never called me to tell me the status of my part. Every time I call, I get a new date and a new story. In the past two weeks I have been promised the CEO would call me and he had my number.
Guess when he called me? SPOILER ALERT! He still hasn't called! You might be saying to yourself, well it's January and February, those are some cold months. It must be pretty cold in your house. Well guess what.it is! We've been running purely on emergency heat this whole time and that isn't cheap. I am only leaving this review to see if this is another way to get through to them and maybe save someone else from a similar fate. It is beyond ridiculous that I have to call them to check the status on what they are supposed to be fixing.
Guess when he called me? SPOILER ALERT! He still hasn't called! You might be saying to yourself, well it's January and February, those are some cold months. It must be pretty cold in your house. Well guess what.it is! We've been running purely on emergency heat this whole time and that isn't cheap. I am only leaving this review to see if this is another way to get through to them and maybe save someone else from a similar fate. It is beyond ridiculous that I have to call them to check the status on what they are supposed to be fixing.
Brian C.
Dec 02, 2018
I manage a retail location and Midlothian Mechanical was hired by my GC to do a complete inspection of an old HVAC unit to make sure it was in good working order before I took occupancy of the space. They did not complete the inspection nor did they tell me or my contractor for the reason. But they took my money as if they did. The first time I turn on the heat it doesn't work.
I called and they came out only to tell me the gas was not metered. Would have been nice to know that months earlier. Of course they billed for that trip. Gas was metered and they came back because the heat was still not working and they found a problem with the unit. Would have been nice to know that months earlier. Of course they billed me again for the trip and labor.
Now I've been billed 3 times for work that should have been done the first time and paid for by my landlord before I took occupancy. I signed up for the service agreement and they serviced the unit. Of course I was billed for that. The first time we turned on the AC after the service call, it doesn't work. Called them and they said I had a faulty contactor.
Would have been nice to know that months earlier or right after the service call, but no. Of course I was billed for that as well. I called several times to dispute the issue and billing and was told they would check into the problems and get back to me. No calls. I called again, no calls. My location having to be closed due to excess cold and heat has cost me dearly. Tried resolving losses and excess billing in small claims court and they lawyered up on me and had it moved to general district court. Did anyone from the company care to call me to figure out why I was so upset?
Like the owner? No but their attorney certainly did. I ultimately dropped the issue because I'd rather share my story so others don't use their service and experience what I went through. I agree with what a previous reviewer said "So Midlothian Mechanical may be fine for home service, but business owners should look elsewhere."
I called and they came out only to tell me the gas was not metered. Would have been nice to know that months earlier. Of course they billed for that trip. Gas was metered and they came back because the heat was still not working and they found a problem with the unit. Would have been nice to know that months earlier. Of course they billed me again for the trip and labor.
Now I've been billed 3 times for work that should have been done the first time and paid for by my landlord before I took occupancy. I signed up for the service agreement and they serviced the unit. Of course I was billed for that. The first time we turned on the AC after the service call, it doesn't work. Called them and they said I had a faulty contactor.
Would have been nice to know that months earlier or right after the service call, but no. Of course I was billed for that as well. I called several times to dispute the issue and billing and was told they would check into the problems and get back to me. No calls. I called again, no calls. My location having to be closed due to excess cold and heat has cost me dearly. Tried resolving losses and excess billing in small claims court and they lawyered up on me and had it moved to general district court. Did anyone from the company care to call me to figure out why I was so upset?
Like the owner? No but their attorney certainly did. I ultimately dropped the issue because I'd rather share my story so others don't use their service and experience what I went through. I agree with what a previous reviewer said "So Midlothian Mechanical may be fine for home service, but business owners should look elsewhere."
Lee G.
Dec 13, 2017
This business provided me with my service and installed a new unit at my old residence, and did a fair job. However, when I moved and called to cancel my contract, they continued to bill me my monthly contract fee for 5 months in a row. I called REPEATEDLY, speaking to various individuals who promised a refund and promised to discontinue billing me, yet this never happened.
No refund. And another monthly bill. FOR FIVE CONSECUTIVE MONTHS. I asked to speak to the owner, Kevin Kirsh, on multiple occasions, and he never came to the phone or returned my calls. Is Kevin the wizard from Oz behind the green curtain? I just got off the phone with yet another employee who promises to cut me a check and resolve this issue. Fingers crossed!
No refund. And another monthly bill. FOR FIVE CONSECUTIVE MONTHS. I asked to speak to the owner, Kevin Kirsh, on multiple occasions, and he never came to the phone or returned my calls. Is Kevin the wizard from Oz behind the green curtain? I just got off the phone with yet another employee who promises to cut me a check and resolve this issue. Fingers crossed!
Donna D.
Jul 14, 2017
