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Our goal is to exceed your expectations and make the entire process a pleasant one for you and your family. As you can see, our work is all about you. Each individual person and their space is different. We will not sacrifice your comfort by trying to use something or sell you something that does not fit with your needs. You should never have to settle for something less than what you want. Prudential provides extensive training for our technicians, many of them NATE certified, to ensure you receive proper service the first time, saving you money in the long run!
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This is not just our promise, it is our philosophy. We say this because we mean it. If you are not satisfied with your Prudential experience, we promise to make it right. We'll do whatever is necessary to take care of you and all of your heating and cooling needs.
The Seasonal Energy Efficiency Ratio (SEER) is an energy efficiency rating for air conditioners. The higher the SEER, the better the energy performance, the more you save. Annualized Fuel Utilization Efficiency (AFUE) is a measure of your furnace's heating efficiency. The higher the AFUE percentage, the more efficient the furnace.
Our certified service technicians service all types of heating and air conditioning equipment at a rate that you can afford. Our fully stocked parts department stocks thousands of items, ensuring the fastest possible service or repairs. When we say we service HVAC, we mean we service EVERY aspect of Heating and Air Conditioning.
It's true what they say: hindsight is 20/20. After repairing your furnace or air conditioner, the technician often reveals that your repair could have been avoided with routine maintenance tune-ups. Rather than spend more on repair and replacement services, our preventative maintenance service will maximize your system's lifespan and efficiency.
Reviews (10)
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John Dziedzic
Jun 12, 2022
I've used Prudential for many years now for my primary residence and a few investment properties. They always come through when the AC or heat is out. Friendly people from scheduling to service. Just wanted to let them know I'm glad I can always count on them and greatly appreciate the top notch service. Services: HVAC system maintenance, A/C system repair
Doug Logan
May 08, 2022
Mr. Kubba did an excellent job. He was very professional and wonderful to work with. Welcome to the USA Mr Kubba. Good luck to you and your family! Service: HVAC system maintenance
Meghan McGee
May 02, 2022
Buyer beware. I had a Lennox system put in my new construction home in 2007 & by 2014 it was broke. We had a defective unit which prudential did replace for the cost of Labor. Fast forward to last month when the unit they replaced it with in 2014 went out on me. $7500 later my HVAC is replaced but with a different manufacturer & not Prudential.
Anne Bobigian
Apr 23, 2022
As always, great service, prompt and informative. Well worth the yearly maintenance contract. The furnace system continues to work extremely well and offers great comfort, with excellent even air flow. I've never had any problems over the last 15 years of working with Prudential for my house heating and air, and they did great troubleshooting for me in the initial installation of my systems.
Susan Pera
Apr 04, 2022
I have complete faith in Prudential. They have maintained both my furnace and my A/C for years. My house has its original furnace and they have kept it running perfectly. Service: HVAC system maintenance
Reece Little
Mar 08, 2022
Ben Grigsby, our service technician, was very professional and thoroughly explained our questions. He was extremely polite as well. We were "completely satisfied" with his work. Service: Heating system maintenance
Michael Jaynes
Jan 21, 2022
Our technician was Antonio. He has been out to our house before and he is great. He is thoughtful and professional and always explains the work he does and the results. He even fixed a minor condensate drain problem I had while there. My experiences with Prudential and their techs have always been very good. Service: HVAC system maintenance
Alyssa Keeling
Dec 13, 2021
The motor on my HVAC system recently stopped working, and after reading great reviews about Prudential, I decided to go with them, assuming I'd get excellent service and be charged fairly. Knowing that I just needed to get the system fixed so we'd have heat, I went through with having the unit fixed, even though the price seemed extremely high. Later that day, I spoke with my dad who manages a company in Indiana and personally works on HVAC systems.

When he asked me what I payed for Prudential, and I told him it was over $700, he was astounded. He then took a close look at my bill, the prices of the exact parts and the labor, he personally spoke with the company that the parts are ordered from, and I was charged hundreds of dollars more than what's typical for this type of service. I will not be using Prudential again, and strongly encourage everyone to call around and get quotes from several business before settling on Prudential.

Also the technician wasn't personable in the slightest. I deeply regret rushing this process in order to simply get heat, and I strongly feel that this company took advantage of my desperate situation.
Audrey Cotten
Dec 07, 2021
I have lived in my home for over 13 years. The previous homeowner used Prudential to install and service their air conditioning unit. I am so glad that I continued to use them. Year after year, they have not disappointed me yet! Best company ever! Services: A/C system maintenance, Heating system maintenance
Carole Spaeth
Dec 06, 2021
The office personnel were very accommodating in letting me know of an appointment that came available at a much earlier date for HVAC maintenance. The technician was very efficient and knowledgeable and explained the condition of my furnace without pressure for replacement. (Furnace is quite old). Work was done quickly and clean-up taken care of. Very pleased.