
Reviews (10)
Amy Osborne
Dec 18, 2021
Dean installed an HVAC unit for us and within a week we had to have him come back for a service call and he tried to charge us an additional $65. We refused to pay because it was A BRAND NEW SYSTEM THAT HE HAD INSTALLED. He chose to curse and hang the phone up on us. The "professional" thing to do was stand behind his work and make sure the unit was running properly, which is all that we asked and expected.
Incident took place in 2001 but we have never forgotten how VERY RUDE and UNPROFESSIONAL he was, WOULD NOT RECOMMEND to family or friends! He should remember us though unless it is a habit for him to curse and hang up on his customers. Not something I forgot. Unit installed at 275 Mockingbird. Guessing his positive reviews were posted by family & friends.
See below, he changed his response from rude to professional but not exactly truthful. Baby Steps. One day he might take responsibility, admit fault and apologize, not holding my breath though. I am going to go out on a limb and guess that someone told him it was bad customer service and suggested that he remove the rude response.
Incident took place in 2001 but we have never forgotten how VERY RUDE and UNPROFESSIONAL he was, WOULD NOT RECOMMEND to family or friends! He should remember us though unless it is a habit for him to curse and hang up on his customers. Not something I forgot. Unit installed at 275 Mockingbird. Guessing his positive reviews were posted by family & friends.
See below, he changed his response from rude to professional but not exactly truthful. Baby Steps. One day he might take responsibility, admit fault and apologize, not holding my breath though. I am going to go out on a limb and guess that someone told him it was bad customer service and suggested that he remove the rude response.
Lisa Ratliff
Jan 24, 2021
Tabatha Ganyard
Mar 09, 2020
We called this guy back in 2018. We were extremely pleased with him and his work. We needed his service again today and he was here within an hour and took care of our needs. We have some work we want done in the near future and he will be the one we call. We were scared because we know places charge more during the holidays but he was more than fair and we are more than pleased. As long as he is in business he will be the ONLY one we will call. Super nice and polite man. Thanks
Dixon'S. Pressure Washing Llc
Feb 17, 2020
Dean came out and did a great job on my AC unit. It was leaking and they went above and beyond to unclog and clean the coils and even went and bought me a new filter. Pricing was better than I was expecting. Couldn't be happier with them. He will definitely be my AC guy from now on. Also, they were very nice to my 4 year old son and that's always a plus!
Dilligaf Fagillid
Jan 02, 2020
Tabatha Ganyard
May 19, 2018
Tim Hadden
Nov 09, 2017
Today was the second time I've used Around the Clock Service. I literally couldn't be happier. I called Thursday and made an appointment for the next day. Dean was on time and very nice. He got my drain cleaned out in 15 min of being here and since I paid for the first hour he stayed a little longer and double checked his work just to make sure it was done right.
After he was done we got to talking and he told me that he does HVAC's and I asked him to give me a quote. It only took him a few minutes and his quote was several hundred dollars less than all the other quotes I've gotten. You couldn't have a better person come to your home and do work for you. I would recommend his services to anyone.
After he was done we got to talking and he told me that he does HVAC's and I asked him to give me a quote. It only took him a few minutes and his quote was several hundred dollars less than all the other quotes I've gotten. You couldn't have a better person come to your home and do work for you. I would recommend his services to anyone.
Samantha Adams
Dec 28, 2016
Leigh Carney
Mar 12, 2016
Dean was wonderful. He came quickly when the pipes bust back in early 2015. (I've used him ever since) He fixed the pipes quickly and then he offered to come back when it wasn't "after hours pay". Which I thought was extremely thoughtful given most business take as much as they can get! He came back immediately. Was always efficient and on time, very thorough.
I have called him for every problem we have encountered since. Each time, same thing! Professional, humble, great pricing, excellent work! Would highly recommend to ANYONE! Not once did I ever feel overcharged for the amount of work he did! (And as consumers we know house calls are never cheap!. So that is saying a lot!)
I have called him for every problem we have encountered since. Each time, same thing! Professional, humble, great pricing, excellent work! Would highly recommend to ANYONE! Not once did I ever feel overcharged for the amount of work he did! (And as consumers we know house calls are never cheap!. So that is saying a lot!)
Benjamin Wyatt
May 11, 2014